Beautifully Crafted
May 28, 2010

Beautifully Crafted

I wanted to write a letter of appreciation to Whiteflash. My fianc?© and I ordered a three row domed pave engagement ring from your company in September. It is such a beautifully crafted ring and we were so pleased when it arrived. I am complimented on the ring on a daily basis and when I take it in to get cleaned, the jewelers won?ˆ™t stop raving about it! It is a beautiful piece that I absolutely love and will cherish forever. We waited a little too long to buy the matching band and when I went online to order it about two months ago, it was no longer available. I was absolutely devastated. I wrote an email that Friday night requesting information on the discontinued ring and also attempted calling and your business was closed for the weekend. I had first discovered the ring after searching for over a year for the perfect engagement/band set and I knew that there wasn''t another ring out there like this one. I was so distraught thinking that I would have to settle for something different and sub par, that I worried about it the whole weekend. I was ecstatic when I received an email response on that Monday morning saying that would find out if I could special order it, even though it was discontinued. I was so pleased to hear that I could make that special order for the matching band. I had email communication with Whiteflash during the whole process of getting my band ordered, paid for, and made. They even wrote me an email checking in with me and making sure I was pleased with the band after I had received it. The customer service and attention to detail that Whiteflash provided was fantastic and much appreciated. Good customer service seems to be hard to come by and I don?ˆ™t think that other companies have such a high standard. Your employees have been phenomenal to work with and I have appreciated their endless assistance and kindness. I have recommended your company to family and friends and will think of your company when I plan on buying any future jewelry. Thank you so much for making my experience with your company so positive. I love both of my rings and every time I look at them, I enjoy them more and more.
Mary H., New York, USA

RECENT REVIEWS

July 23, 2019
She loved it! Thanks so much…exactly what I was hoping for! I purchased my wife's engagement and wedding ring from them 10 years ago and recently worked with them on an upgrade and it turned out awesome! Whiteflash was great to work with. Great people, service and products!
Ed F, South Carolina, USA
May 03, 2019
I am so delighted with the ring! You so perfectly captured my wishes and turned them into reality. The entire process was seamless and easy, and I am so grateful. Many thanks again, and please give my best regards to the rest of your team. You're all top-notch at what you do.
Megan R, Texas, USA
January 30, 2019
I appreciate your assistance in the purchase and making it a easier process for me.
Jacob Z, Arizona, USA
January 03, 2019
All is good here. Thank you for all of your hard work and dedication to make this possible.
Jonathan B, New York, USA

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