Exception Service and Quality from U.K. Customer!
October 27, 2010

Exception Service and Quality from U.K. Customer!

I can honestly say that Whiteflash have been the most helpful and prompt company i have ever dealt with. I purchased an engagement ring and before the whole process was very concerned about spending so much money, and particularly to a company overseas where i knew phone contact would be limited due to the time differences. My concerns were immediately quashed when i spoke on live chat to Traci at what must have been about 7am US time which was a pleasant surprise as i was expecting to have to do the whole thing by email during US working hours. The customer service even improved from this point as i was kept updated at every single step of the way with the whole process and they were very happy to answer any questions a complete diamond novice had! Professional photos of the ring were provided before shipping which confirmed that the ring looked incredible, and everyone that has seen it has said the same thing since. The whole process was absolutely faultless and I will be recommending Whiteflash to anyone and everyone that will listen, which is VERY unusual for me! Thank you to the whole team for making a potentially daunting process very easy and stress free for a UK based buyer.
Martin G., UK

RECENT REVIEWS

The perfect place to start your engagement ring journey.
May 08, 2026
Liza is great! This should be your first stop regardless if you're sure or unsure about the engagement ring you're looking for. You're about to switch out different diamond shapes to see how they look on particular settings. This was an extremely insightful experience. Liza is patient, transparent, and well knowledgeable about diamonds. This is a must stop on your engagement ring journey.
Syreeta L, Texas, USA
I loved the ring and she loved it too! :)
May 07, 2026
The staff was very helpful in providing information and feedback that assisted me in choosing my ring as well as quick response time to my emails.
Leandro V, Texas, USA
She said YES and loved the ring!
May 06, 2026
I set up the proposal on Monday afternoon and she said YES! She loved the ring! And everyone who has seen it on her or in pictures has had nothing but compliments. I can't wait for y'all to meet! Thank you again for all your help!
Andrew V, Texas, USA
I absolutely love it!!!! It's stunning. Everything I hoped it would be
May 05, 2026
There aren't enough stars for Liza and Whiteflash! Exceptional customer service, experience, and ring! I would recommend them to my closest friends and family. 10/10
Sarah S, Oregon, USA

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