Exception Service and Quality from U.K. Customer!
October 27, 2010

Exception Service and Quality from U.K. Customer!

I can honestly say that Whiteflash have been the most helpful and prompt company i have ever dealt with. I purchased an engagement ring and before the whole process was very concerned about spending so much money, and particularly to a company overseas where i knew phone contact would be limited due to the time differences. My concerns were immediately quashed when i spoke on live chat to Traci at what must have been about 7am US time which was a pleasant surprise as i was expecting to have to do the whole thing by email during US working hours. The customer service even improved from this point as i was kept updated at every single step of the way with the whole process and they were very happy to answer any questions a complete diamond novice had! Professional photos of the ring were provided before shipping which confirmed that the ring looked incredible, and everyone that has seen it has said the same thing since. The whole process was absolutely faultless and I will be recommending Whiteflash to anyone and everyone that will listen, which is VERY unusual for me! Thank you to the whole team for making a potentially daunting process very easy and stress free for a UK based buyer.
Martin G., UK

RECENT REVIEWS

November 24, 2020
I love it! Thank you so much for your assistance !!
Abdurrahim K, New York, USA
November 21, 2020
They are the perfect size and top quality. Happy Holidays to you and yours.
Lin W, New Hampshire, USA
November 20, 2020
I wanted to express my gratitude for guiding me throughout my ring purchase. I proposed earlier this month and my fiancée absolutely loves the ring. It exceeded her expectations and she can't stop talking about it.
James-long B, Texas, USA
November 19, 2020
Customer service and the product was both excellent. Want to thank Brittany Godin for helping me through the daunting purchase process.
Jason K, Bermuda

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