Exception Service and Quality from U.K. Customer!
October 27, 2010

Exception Service and Quality from U.K. Customer!

I can honestly say that Whiteflash have been the most helpful and prompt company i have ever dealt with. I purchased an engagement ring and before the whole process was very concerned about spending so much money, and particularly to a company overseas where i knew phone contact would be limited due to the time differences. My concerns were immediately quashed when i spoke on live chat to Traci at what must have been about 7am US time which was a pleasant surprise as i was expecting to have to do the whole thing by email during US working hours. The customer service even improved from this point as i was kept updated at every single step of the way with the whole process and they were very happy to answer any questions a complete diamond novice had! Professional photos of the ring were provided before shipping which confirmed that the ring looked incredible, and everyone that has seen it has said the same thing since. The whole process was absolutely faultless and I will be recommending Whiteflash to anyone and everyone that will listen, which is VERY unusual for me! Thank you to the whole team for making a potentially daunting process very easy and stress free for a UK based buyer.
Martin G., UK

RECENT REVIEWS

It looks fantastic! She loves it.
February 11, 2025
It is amazing how much the additional band makes the ring sparkle. Thank you.
Mitchell S, Ohio, USA
Thrilled with my ring.
February 11, 2025
I received the ring today, very pleased with it. Thanks again for all your help. Appreciate all your help through the process.
Stuart H, Massachusetts, USA
The ring sparkles beautifully in the light!
February 10, 2025
I am impressed by the beauty of the ring. It really sparkle under the light. The photographer did such a great job showing off the craftsmanship of the ring.
Robert C, New York, USA
The ring surpassed my fiancée's expectations!
February 09, 2025
I had a wonderful experience working with Becca @ Whiteflash. She was very helpful and gave very insightful recommendations throughout the process. Never once did I feel like I was getting the "sales" pressure. They were accommodating to my requests and kept me in the loop throughout the entire process; even following up after my proposal. I highly recommend Becca and the entire team @ Whiteflash.
Perry W, Massachusetts, USA

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