Fantastic Experience - Great Service
March 04, 2011

Fantastic Experience - Great Service

My ring arrived on Friday morning, thanks for the quick, on-time delivery. Your email system with the Fedex tracking attachment is fantastic and it was great to see my ring travelling half-way across the world! My fianc?© to be loves the ring, as do I. I haven?ˆ™t popped the question yet as I am just waiting on my local jeweller to get it checked over and appraised so I can get insurance for it (it is covered by their insurance while in their possession by the way J) They have a minimum 2 week wait at the moment which is a bit of a pain as I can?ˆ™t wait to ask my fianc?© to be and have her wear it around. The ring looks amazing and it is exactly what we wanted. I love the finish of it and the centre stone is incredible and I love the way the setting lets you see the centre stone in all its glory J The sidestones look fantastic too and are a great match. Thanks so much to the Whiteflash team for all your efforts during my experience from diamond purchase, arrangement of payment all the way through to the ring design and shipping. It has been a fantastic experience and your great service has been the key reason for getting the ring completed with you. I had originally intended to just get the loose diamond and have it set by a local jeweller, however the service I received was nowhere near as good as Whiteflash and meant that I was happy to pay a bit extra for the ring than I was quoted here. Customer service can never be underestimated, especially for a purchase such as this. It was really good that you were prepared to contact me on the phone to answer my queries and concerns (which turned out to not be concerns at all!). I cannot fault the entire experience and will be happy to recommend anyone I know who may be interested in your products.
Rodham, Australia

RECENT REVIEWS

January 15, 2021
I got the ring. It’s so beautiful. Thank you so much for all your help.
Alexander Z, Canada
January 14, 2021
Fantastic experience shopping. I was a bit hesitant buying an engagement ring online shopping internationally, but the team made it seamless and enjoyable from start to finish. The ring is gorgeous and currently on my fiancée's finger. I look forward to future jewelry purchases at your website. Thanks!
Reid C, South Korea
January 13, 2021
I had a great experience buying my now fiancée engagement ring. After setting up an account and selecting items for my wish list, I was contacted by one of their sales representatives. I spoke with her several times and corresponded via email. She was very responsive and knowledgeable about their pieces. At no time did anyone pressure me to purchase more than what I needed. When it came time for billing, it was very smooth and I received the ring within two weeks. The ring itself is stunning! The setting is truly unique. I wanted something different and elegant which would stand a part from other online jewelers. The diamond is also amazing. Whiteflashes "A Cut Above" truly sparkle. I would recommend them to anyone.
Douglas C, New Hampshire, USA
January 12, 2021
I couldn’t be happier with the buying process, got exactly what I was looking for, and my wife loves her new sparkly friends. Thanks again for making it easy and transparent, and I look forward to working with you all next time...
Arif S, California, USA

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