Fantastic Experience - Great Service
March 04, 2011

Fantastic Experience - Great Service

My ring arrived on Friday morning, thanks for the quick, on-time delivery. Your email system with the Fedex tracking attachment is fantastic and it was great to see my ring travelling half-way across the world! My fianc?© to be loves the ring, as do I. I haven?ˆ™t popped the question yet as I am just waiting on my local jeweller to get it checked over and appraised so I can get insurance for it (it is covered by their insurance while in their possession by the way J) They have a minimum 2 week wait at the moment which is a bit of a pain as I can?ˆ™t wait to ask my fianc?© to be and have her wear it around. The ring looks amazing and it is exactly what we wanted. I love the finish of it and the centre stone is incredible and I love the way the setting lets you see the centre stone in all its glory J The sidestones look fantastic too and are a great match. Thanks so much to the Whiteflash team for all your efforts during my experience from diamond purchase, arrangement of payment all the way through to the ring design and shipping. It has been a fantastic experience and your great service has been the key reason for getting the ring completed with you. I had originally intended to just get the loose diamond and have it set by a local jeweller, however the service I received was nowhere near as good as Whiteflash and meant that I was happy to pay a bit extra for the ring than I was quoted here. Customer service can never be underestimated, especially for a purchase such as this. It was really good that you were prepared to contact me on the phone to answer my queries and concerns (which turned out to not be concerns at all!). I cannot fault the entire experience and will be happy to recommend anyone I know who may be interested in your products.
Rodham, Australia

RECENT REVIEWS

June 25, 2020
Everything went perfectly! She loves the ring and couldn't believe the brilliance!
Matthew H, West Virginia, USA
June 24, 2020
The diamond looks awesome, so white,clear and the light reflections are truly great, the diamond is bigger than i thought :)
Christian K, Germany
June 19, 2020
Thank you so much for your support! Everyone through this entire process has been great to work with. Despite circumstances beyond your control, I have always received prompt responses and have felt comfortable that everything was under control.
John W, Michigan, USA
June 18, 2020
I am very happy with how the ring turned out. It sparkles so much that it was hard for me to take a picture of it. I couldn’t be happier. I can’t wait to give it to her. I really liked how it was packed for shipping also. Thank you so much for all of your help. I will be returning for the matching wedding ring and probably some earrings in the future. I really like the experience I had with you and everyone there.
Chase M, Florida, USA

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