Fantastic Experience - Great Service
March 04, 2011

Fantastic Experience - Great Service

My ring arrived on Friday morning, thanks for the quick, on-time delivery. Your email system with the Fedex tracking attachment is fantastic and it was great to see my ring travelling half-way across the world! My fianc?© to be loves the ring, as do I. I haven?ˆ™t popped the question yet as I am just waiting on my local jeweller to get it checked over and appraised so I can get insurance for it (it is covered by their insurance while in their possession by the way J) They have a minimum 2 week wait at the moment which is a bit of a pain as I can?ˆ™t wait to ask my fianc?© to be and have her wear it around. The ring looks amazing and it is exactly what we wanted. I love the finish of it and the centre stone is incredible and I love the way the setting lets you see the centre stone in all its glory J The sidestones look fantastic too and are a great match. Thanks so much to the Whiteflash team for all your efforts during my experience from diamond purchase, arrangement of payment all the way through to the ring design and shipping. It has been a fantastic experience and your great service has been the key reason for getting the ring completed with you. I had originally intended to just get the loose diamond and have it set by a local jeweller, however the service I received was nowhere near as good as Whiteflash and meant that I was happy to pay a bit extra for the ring than I was quoted here. Customer service can never be underestimated, especially for a purchase such as this. It was really good that you were prepared to contact me on the phone to answer my queries and concerns (which turned out to not be concerns at all!). I cannot fault the entire experience and will be happy to recommend anyone I know who may be interested in your products.
Rodham, Australia

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The ring is beautiful!
July 02, 2025
My fiancée loves it, thank you very much for your assistance and guidance.
Rig, Saudi Arabia
The earrigns look beautiful!
July 01, 2025
Looking for quality diamond earrings for my wife. Dreaded visiting multiple jewelry stores with multiple sales people, multiple stones of varied qualities. Whiteflash has an Excellent interactive, intuitive, as well as, a highly informative & interactive website. The real value added was the unparalleled customer service initially from Jennifer and then Becca who brought the goods home as promised! If you are ever looking for a truly great jewelry buying experience just go to Whiteflash, seriously !
Patric F, New Hampshire, USA
The pendant is absolutely beautiful! 😀
July 01, 2025
It pairs wonderfully with the bracelet I recently purchased as well. I look forward to continuing to add to my Whiteflash collection.
Shay, District of Columbia, USA
It's beautiful and we love it!
June 30, 2025
Perfect match with the engagement ring. Thank you.
Dane F, Australia

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