Fantastic Experience - Great Service
March 04, 2011

Fantastic Experience - Great Service

My ring arrived on Friday morning, thanks for the quick, on-time delivery. Your email system with the Fedex tracking attachment is fantastic and it was great to see my ring travelling half-way across the world! My fianc?© to be loves the ring, as do I. I haven?ˆ™t popped the question yet as I am just waiting on my local jeweller to get it checked over and appraised so I can get insurance for it (it is covered by their insurance while in their possession by the way J) They have a minimum 2 week wait at the moment which is a bit of a pain as I can?ˆ™t wait to ask my fianc?© to be and have her wear it around. The ring looks amazing and it is exactly what we wanted. I love the finish of it and the centre stone is incredible and I love the way the setting lets you see the centre stone in all its glory J The sidestones look fantastic too and are a great match. Thanks so much to the Whiteflash team for all your efforts during my experience from diamond purchase, arrangement of payment all the way through to the ring design and shipping. It has been a fantastic experience and your great service has been the key reason for getting the ring completed with you. I had originally intended to just get the loose diamond and have it set by a local jeweller, however the service I received was nowhere near as good as Whiteflash and meant that I was happy to pay a bit extra for the ring than I was quoted here. Customer service can never be underestimated, especially for a purchase such as this. It was really good that you were prepared to contact me on the phone to answer my queries and concerns (which turned out to not be concerns at all!). I cannot fault the entire experience and will be happy to recommend anyone I know who may be interested in your products.
Rodham, Australia

RECENT REVIEWS

June 01, 2023
The ring came out very nice. The color and size were spot on. Thanks for everything you did, I couldn't have wished for a better experience. Y'all updated me on the status throughout the whole process. Hopefully, I can refer some friends your way.
Andrew M, Tennessee, USA
May 30, 2023
Becca made the entire process seamless. Her replies were always friendly and prompt, and she was eager to answer any questions we had. If you're looking for a great company that gives above and beyond service, AND has exceptional products, I highly recommend Whiteflash! My center diamond was the cherry on the cake for my 20th Wedding Anniversary ring. Thank You! (2.51 G VVS2, Hearts and Arrows, HPHT lab created diamond)
Tanya R, Wisconsin, USA
May 28, 2023
She said yes over Valentines Day. I couldn’t be more happier :) I would like to thank you once again with your experience shared and all efforts you and Bryan made on my gem hunt journey. Quality is exceptional in terms of cutting, service is tactful and considerate. You guys are definitely my top picks now and beyond.
Andy L, Hong Kong SAR
May 26, 2023
I'm very impressed with WhiteFlash. I can’t thank you guys enough. I just opened the cherry wood box & I was wowed. The ring is beautiful. I highly recommend purchasing from this company. 10/10
Andrew, Florida, USA

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