Fantastic Experience - Great Service
March 04, 2011

Fantastic Experience - Great Service

My ring arrived on Friday morning, thanks for the quick, on-time delivery. Your email system with the Fedex tracking attachment is fantastic and it was great to see my ring travelling half-way across the world! My fianc?© to be loves the ring, as do I. I haven?ˆ™t popped the question yet as I am just waiting on my local jeweller to get it checked over and appraised so I can get insurance for it (it is covered by their insurance while in their possession by the way J) They have a minimum 2 week wait at the moment which is a bit of a pain as I can?ˆ™t wait to ask my fianc?© to be and have her wear it around. The ring looks amazing and it is exactly what we wanted. I love the finish of it and the centre stone is incredible and I love the way the setting lets you see the centre stone in all its glory J The sidestones look fantastic too and are a great match. Thanks so much to the Whiteflash team for all your efforts during my experience from diamond purchase, arrangement of payment all the way through to the ring design and shipping. It has been a fantastic experience and your great service has been the key reason for getting the ring completed with you. I had originally intended to just get the loose diamond and have it set by a local jeweller, however the service I received was nowhere near as good as Whiteflash and meant that I was happy to pay a bit extra for the ring than I was quoted here. Customer service can never be underestimated, especially for a purchase such as this. It was really good that you were prepared to contact me on the phone to answer my queries and concerns (which turned out to not be concerns at all!). I cannot fault the entire experience and will be happy to recommend anyone I know who may be interested in your products.
Rodham, Australia

RECENT REVIEWS

June 22, 2021
IT’S FINALLY HERE!!!! I could not be happier with this diamond. It is so beautiful and sparkly and lively and white. Thank you for your assistance with the purchase. It was a pleasure doing business with you and who knows maybe some day I’ll be back to take advantage of your amazing upgrade policy.
Kristin, Pennsylvania, USA
June 22, 2021
She can’t stop looking at it, it’s stunning, it’s beautiful are all some of the comments she has repeated over and over. I thought it was beautiful the moment I first open the package! Thank you all!
Yan, Texas, USA
June 22, 2021
It is gorgeous and so many people have commented on how beautiful it is. Me and my husband will absolutely be recommending you to all our friends and family. Your customer service was suburb and we couldn’t have asked for a better experience. Once I decide on the wedding band we will absolutely be ordering through you again. Thank you so much for such a wonderful experience!!!
Allyson S, Michigan, USA
June 21, 2021
Finally got around to popping the question and putting the ring on her finger this weekend. It is perfect, simple and beautiful but still has interesting features, she loved it.
Alexander E, New Jersey, USA

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