Fantastic Experience - Great Service
March 04, 2011

Fantastic Experience - Great Service

My ring arrived on Friday morning, thanks for the quick, on-time delivery. Your email system with the Fedex tracking attachment is fantastic and it was great to see my ring travelling half-way across the world! My fianc?© to be loves the ring, as do I. I haven?ˆ™t popped the question yet as I am just waiting on my local jeweller to get it checked over and appraised so I can get insurance for it (it is covered by their insurance while in their possession by the way J) They have a minimum 2 week wait at the moment which is a bit of a pain as I can?ˆ™t wait to ask my fianc?© to be and have her wear it around. The ring looks amazing and it is exactly what we wanted. I love the finish of it and the centre stone is incredible and I love the way the setting lets you see the centre stone in all its glory J The sidestones look fantastic too and are a great match. Thanks so much to the Whiteflash team for all your efforts during my experience from diamond purchase, arrangement of payment all the way through to the ring design and shipping. It has been a fantastic experience and your great service has been the key reason for getting the ring completed with you. I had originally intended to just get the loose diamond and have it set by a local jeweller, however the service I received was nowhere near as good as Whiteflash and meant that I was happy to pay a bit extra for the ring than I was quoted here. Customer service can never be underestimated, especially for a purchase such as this. It was really good that you were prepared to contact me on the phone to answer my queries and concerns (which turned out to not be concerns at all!). I cannot fault the entire experience and will be happy to recommend anyone I know who may be interested in your products.
Rodham, Australia

RECENT REVIEWS

It's a very beautiful ring and it looks like how i wanted to come out.
December 04, 2025
I cannot say enough good things about my experience in purchasing a ring from Whiteflash. Becca is amazing and was really easy to work with. She was patient with all the questions that I had for the ring. From head height, setting, cut of the diamond, and natural vs lab grown. I love the ring and how it all came out. The details are great and the princess cut diamond in a 3 stone setting look really good. I have put it up to the light and the sparkle that it gets is amazing. It has a lot of fire to it when it comes to catching light and it has great aesthetic. I would definitely say that if you are looking for a quality piece of jewelry then Becca at Whiteflash is the person to talk to. They have a large collection and are able to get you custom pieces as needed.
Daniel U, Texas, USA
I love my necklace in the new setting.
December 03, 2025
It sparkles from across the room and is soo beautiful!
Lynn K, Connecticut, USA
Love it!
December 02, 2025
Picked up this morning, opened and found it all I had hoped for! Kind regards and thank you so much!
Cathy M, Illinois, USA
I'm definitely glad that I picked them with this major purchase.
December 01, 2025
I made this purchase a couple of months ago, and when I realized I hadn't left a review, I immediately came back to write one. I cannot recommend Liza enough. She was extremely patient with me, answered ALL of my questions and just made the overall process easy. She seemed to genuinely care about creating the ring that I envisioned and that I would be happy with. The end result was a custom ring that my now fiancée loves.
Sergio R, Texas, USA

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