Home  >  Reviews  >  Amazing Team - Wonderful Experience
Back to Reviews
Amazing Team - Wonderful Experience
March 16, 2011

Amazing Team - Wonderful Experience

I am so excited and thankful to the Whiteflash staff. The whole Whiteflash experience has been amazing, from the first phone call, to these pictures I just received. I can not wait to pick it up at the FedEx location when it arrives. I really felt at ease purchasing my replacement engagement ring from your company. Seriously from the first phone call, I felt like everyone envolved in my purchase was trying to help me pick the best quality diamond for our budget. I did not feel like anyone was trying to ""sell me"" at anytime, and after the first phone call, my husband and I knew we have made the right choice purchasing from Whiteflash. The communication regarding the where abouts of the transaction was great. Even though it took a month to complete this transaction, this has been one very exciting month for me. What an amazing team you guys have! Not to rush my time with this ring, but I am really looking forward to the Lifetime Trade up in the future!
Talia, Pennsylvania, USA
VIEW ITEM DETAILS

RECENT REVIEWS

The bracelet was even more beautiful in person than I expected.
August 17, 2026

The bracelet was even more beautiful in person than I expected.

I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026

My fiancée loves the ring and couldn't be happier.

I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA
I love my beautiful pendant!
August 15, 2026

I love my beautiful pendant!

I had a wonderful experience ordering a lab diamond pendant from Whiteflash. It can be stressful ordering a piece of jewelry without seeing it in person first, but Liza was extremely helpful and answered all of my questions. I had the necklace customized with a slightly thicker chain, lobster claw clasp, and extender. The final piece was exactly what I wanted and much better quality than I found in local stores. I absolutely recommend Whiteflash!
Laura W, Arizona, USA
Beautiful ring!
August 14, 2026

Beautiful ring!

Wonderful experience from design consultations to getting the ring. The ring looked even better in person. Thanks again to Liza and team for everything.
Mahmoud B, Canada
READ ALL REVIEWS