All we can say is ""WOW""
August 26, 2011

All we can say is ""WOW""

My wife and I have had a day to enjoy this magnificent Whiteflash creation, and all we can say is ''WOW''. I have found far too often that consumer products fail to meet the hype surrounding it, and so it was quite refreshing to see that the ''A Cut Above'' brand was everything promised and then some. I cannot capture in words the sensational optical performance of these diamonds - to borrow a phrase from the Whiteflash marketing literature, it definitely has excellent ''visual balance''. The fire, scintallion and brightness of these diamonds, including the ACA melees were awesome in all lighting conditions, and even in the absence of light. My wife and I are definitely believers of the Whiteflash ACA brand and its promise. On another note, I want to thank you for your endless patience in addressing my numerous questions and concerns. Despite the distances between Houston and Toronto, and the countless electronic miles in cyberspace in between, I felt completely comfortable with this large purchase, and would happily recommend Whiteflash to family and freinds. I think one of the neatest things that the whole Whiteflash team was able to accomplish was that all along the process was the sense of tight integration amongst your departmental processes. Every team member I had the pleasure of working with was extremely knowledgeable of their respective specialty, more significantly though it felt like the hand-offs between departments were very well managed. Whiteflash''s service delivery is first-rate, and deserves equal mention to your high quality product offerings. Your business model should be a case study for service and quality! As an Executive MBA canadidate I would be keen to learn more about your company and the fascinating world of diamonds. Please extend my sincere gratitude to everyone for bringing this beautiful ring to life! I cannot thank you all enough. I wanted to get the absolute best ring for the most fantastic woman in the world - my Dear Wife - and Whiteflash delivered in spades. Looking forward to the next excuse to do business with Whiteflash again. :)
Dararith, Canada

RECENT REVIEWS

April 12, 2024
My fiancée has been raving about it the past few months, really happy with the purchase. Thank you and the Whiteflash team so much for helping us through the process.
Kelvin W, Malaysia
April 10, 2024
Whiteflash was awesome. I found the exact ring that my GF picked out years ago and couldn’t find it anywhere else. Brittany was my rep and she was great. She had to have changed my order 100 times but she was always positive and upbeat about it. We communicated through text an email and she was always prompt and professional.
Nathan S, Louisiana, USA
April 09, 2024
Michelle went above and beyond in supporting me through the process of finalizing an engagement ring order. She reached out to me proactively approximately a month ago when she noticed that I had a few items in my cart which I hadn’t finalized deciding on. Michelle provided me with clarity and answered all my questions with such thoughtful and insightful knowledge such that I decided to place an order shortly after. Since then, I have worked with Michelle looking at custom options as well as designer options and finalized an order which I just received today. Along the way, Michelle was always extremely patient and courteous answering my (many technical and specific) questions. I was most appreciative when Michelle assisted me by going to have a personal look at the diamond ring after production and confirmed some minor quality correction items that I observed. Michelle not only worked with your master jeweler to correct a small prong adjustment I had requested based on the photos, but then also noticed some minor asymmetry elsewhere which she proactively got adjusted for me. The final result was absolutely wonderful and exceeded my expectations. At the end of it all, I feel I was provided with a beautifully elegant and refined product with exceptional craftsmanship and support from your entire team. I truly feel blessed to have been working through it all with Michelle as my advisor and point of contact. I will no doubt consider coming back to Whiteflash again and hopefully for a wedding band in the near future. Thank you again, Debbie, for your leadership in having an organization with a caliber of people such as Michelle. I exclusively put my trust in a business or in a work group based on the quality and character of the people over any other business or commercial criteria. And it appears that you’ve built an exceptional service with an even more exceptional group of people to back it up. Much respect to you and your team for your exceptional products & craftsmanship, but primarily the character and aptitude of your consultants. It’s been a pleasure.
Mohanad K, Canada
April 07, 2024
It's our first time looking for an engagement ring and we had no idea how much there is to learn, but Becca made our experience so memorable and so special. She took the time to teach us what to look for and followed up with more options for us. The people here are so kind and so patient which makes this stressful process so beautiful. I would highly recommend this place to everyone!
Jenni T, Texas, USA

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