High End Diamond Earrings with High End Service!
September 12, 2011

High End Diamond Earrings with High End Service!

I was not a first time buyer and I had done my homework - at the local diamond district and online, but it was reviews like these that made me take a look at WF as opposed to other online diamond retailers. Frankly, I''d never seen such positive reviews for any business and I was up against the clock: our 10th wedding anniversary in two weeks! I needed serious help. My first email got an immediate reply and a quick phone call confirmed WF could get me 3 cts diamond stud earrings, platinum settings, ideal cut, express shipped to me within 48 hours....which they did. But my customer experience went far beyond that...with knowledgeable customer service reps able to answer my several questions about the diamond pair and providing objective, candid advice at decision points and with setting options. The WF Hearts and Arrows ideal cut diamond earrings are simply gorgeous, and appear to glow in the dark! They were beautifully presented in a cherry wood box, complete with all requisite documentation, and included were a leather jewelry travel pouch and WF Toolkit (viewer, cloth and tweezers). And as if that wasn''t enough, WF were thoughtful enough to send us a separate gift to mark our 10th wedding anniversary. Bottom Line: gorgeous quality diamonds, priced right and EXCEPTIONAL customer service - WF is the total package.
Stephen K., California, USA

RECENT REVIEWS

December 11, 2017
The ring is absolutely beautiful. I love the two-tone aspect of it w/ the gold & platinum prongs. As for the diamond, it's perfect. I opened the package sitting in my car in the Fedex parking lot yesterday in OK City, w/ the bright sunlight shining in, & as soon as I opened the pretty little red & black box, there were flashes & sparkles going all over the place...some actually quite blinding ;-) I am very pleased w/ the ring as a whole, the band is exactly what I imagined, & the diamond is perfect! Thank you & your other team members SO much for making this decision & the subsequent process of selection such a wonderful experience. I think I knew that first day that I walked into Whiteflash, that I would be back there for this very important purchase. Your personally, friendly demeanor, & genuine care & knowledge of the stones always led me back to Whiteflash when I was looking elsewhere...well, & the perfectly-cut diamonds.
Mark B, Texas, USA
December 04, 2017
The ring is absolutely beautiful! Thank you for all your patience and wonderful customer service. Your reputation is well deserved!
Dexter N, Georgia, USA
December 01, 2017
Excellent customer service, willing to answer all questions, great diamond and setting
Nabil D, Pennsylvania, USA
November 28, 2017
I (and my fiancée!) absolutely love the ring! It’s more gorgeous than we could have even imagined! It’s so brilliant and beautiful, and my fiancée is ecstatic and can’t stop looking at it! We are so glad that we found you guys and decided to purchase our ring from you! It was a great process, and you were extremely helpful! You can tell how happy I am by all the exclamation points!
Bradley K, Ohio, USA

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