High End Diamond Earrings with High End Service!
September 12, 2011

High End Diamond Earrings with High End Service!

I was not a first time buyer and I had done my homework - at the local diamond district and online, but it was reviews like these that made me take a look at WF as opposed to other online diamond retailers. Frankly, I''d never seen such positive reviews for any business and I was up against the clock: our 10th wedding anniversary in two weeks! I needed serious help. My first email got an immediate reply and a quick phone call confirmed WF could get me 3 cts diamond stud earrings, platinum settings, ideal cut, express shipped to me within 48 hours....which they did. But my customer experience went far beyond that...with knowledgeable customer service reps able to answer my several questions about the diamond pair and providing objective, candid advice at decision points and with setting options. The WF Hearts and Arrows ideal cut diamond earrings are simply gorgeous, and appear to glow in the dark! They were beautifully presented in a cherry wood box, complete with all requisite documentation, and included were a leather jewelry travel pouch and WF Toolkit (viewer, cloth and tweezers). And as if that wasn''t enough, WF were thoughtful enough to send us a separate gift to mark our 10th wedding anniversary. Bottom Line: gorgeous quality diamonds, priced right and EXCEPTIONAL customer service - WF is the total package.
Stephen K., California, USA

RECENT REVIEWS

April 22, 2024
They were willing and able to resolve issues efficiently and quickly.
Cho J, Singapore
April 22, 2024
We love the new diamond and new ring as a whole! Thank you again so much.
Sean T, New York, USA
April 21, 2024
As soon as I showed I was interested in buying a ring I was assigned a diamond consultant. Michelle was knowledgeable, but not pushy and helped the whole process run very smooth. The end result was perfect and when I popped the big question on a gondola in Venice, the ring I bought at Whiteflash was the perfect finishing touch. I will soon be back to Whiteflash get my wife-to-be's wedding ring and know it will be a great experience.
Peter M, California, USA
April 20, 2024
This place is truly awesome in terms of customer service, finding the right diamond and/or ring, and prices that make sense. First customer service is phenomenal I asked if a specific date is possible and they delivered as asked for and communicated with progress the whole way, they really have an unbeatable trade in policy along with a huge selection of ring types and styles way more than my local high end jeweler. Lastly, prices that make sense where you have an idea how much the type of diamond costs but not trying to sell a premium for a brand or this is more "sparkly" so it is 3x cost. "A path opens to those who are honest." Brittany and America are fantastic!
Davie P, Illinois, USA

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