High End Diamond Earrings with High End Service!
September 12, 2011

High End Diamond Earrings with High End Service!

I was not a first time buyer and I had done my homework - at the local diamond district and online, but it was reviews like these that made me take a look at WF as opposed to other online diamond retailers. Frankly, I''d never seen such positive reviews for any business and I was up against the clock: our 10th wedding anniversary in two weeks! I needed serious help. My first email got an immediate reply and a quick phone call confirmed WF could get me 3 cts diamond stud earrings, platinum settings, ideal cut, express shipped to me within 48 hours....which they did. But my customer experience went far beyond that...with knowledgeable customer service reps able to answer my several questions about the diamond pair and providing objective, candid advice at decision points and with setting options. The WF Hearts and Arrows ideal cut diamond earrings are simply gorgeous, and appear to glow in the dark! They were beautifully presented in a cherry wood box, complete with all requisite documentation, and included were a leather jewelry travel pouch and WF Toolkit (viewer, cloth and tweezers). And as if that wasn''t enough, WF were thoughtful enough to send us a separate gift to mark our 10th wedding anniversary. Bottom Line: gorgeous quality diamonds, priced right and EXCEPTIONAL customer service - WF is the total package.
Stephen K., California, USA

RECENT REVIEWS

May 21, 2020
The Whiteflash team was so helpful and honest! They were crucial in me putting together the perfect push present for my wife!
Kyle S, Oregon, USA
May 19, 2020
I received the diamond yesterday (incredible shipping speed) and it is beautiful! I have been so impressed with Whiteflash through this whole process. Thank you so much for the wonderful service throughout this process.
Ryan C, Washington, USA
April 22, 2020
I'm a month late writing this, but it's given me lots of time to admire the stunning ring I received from Whiteflash Team. My ACA diamond is truly something special. Buying diamonds online is nerve-wracking. I was upgrading from another diamond purchased online, and although I did my research and the diamond had all the right cut measurements/angles, it just never seemed that "brilliant". It was pretty but not stunning. Moving to an ACA diamond from Whiteflash is like night and day - this diamond makes me smile every time I look at it. Even my husband continues to make comments - he can easily see how much better cut this diamond is. WF staff were super easy to work with and responsive as I tried to select the right diamond for me. I went with a simple setting that is beautifully made. They even take beauty shots of your ring that you can share! I couldn't be happier with my decision to choose Whiteflash and will be back to work with them next time I want to upgrade :)
Shirley A, Massachusetts, USA
April 14, 2020
The proposal turned out perfect. My fiancee was truly surprised, plus she loved the diamond ring. I'm very grateful to you and your team for doing the expedited delivery. The ring arrived on Thursday, with the proposal on the Saturday. We're both still in awe of the ring, it's beautiful. We've recommended other close friends and family to Whiteflash, we're just truly impressed with the personalized customer service.
Abey A, Ohio, USA

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