Wonderful experience as a first-time customer outside US
November 01, 2011

Wonderful experience as a first-time customer outside US

It seems to be crazy to buy diamond online as most people would think. To be frank I was also very skeptical about it in the beginning. After some kind of research from the internet forums, I found out Whiteflash. With majority of good feedbacks, I decided to explore more about their products and services through their website. Their ACA diamonds are really eye candies!! With clear magnified photo, pictures of scopes, reports available, they are really helpful for comparison. I e-mail Whiteflash for more information after I get hooked on an ACA diamond. I had also used the live chat to ask as many questions as I want. WF professionally served me that time and provide me a lot of useful information about diamond, different kind of ring settings, not to forget about the options of savings & discounts available. When I was unsure about the ring size, Whiteflash sent me the ring sizers for me and following up with me. After placing the order, making payment and so forth, the processing and delivery time is very smooth is per stated without any delay (within 2 weeks), the team is able provide me the status of every stages as well as nice close-up pictures with signature floral background of the final product before shipment. It was really exciting when opening the FedEx package layer by layer. The sparkles from an ACA diamond on the ring is absolutely stunning!! Looking the arrows through the scope is fun too!! I would highly recommend Whiteflash to everyone! They deliver much better service and quality of goods at a better price than most of my local retailers can offer.
Shiu L, Singapore

RECENT REVIEWS

September 20, 2023
I initially purchased a diamond and setting online without talking to anyone, but after talking with Becca a couple times we determined that the diamond I had initially picked out would not meet my expectations. She was super understanding and offered to return the purchase immediately, no questions asked. Even though my husband and I decided to hold off on upgrading my ring (purchased from James Allen) for now, but can't wait to visit their showroom and pick my forever ring :)
Tova L, Texas, USA
September 20, 2023
So I'm happy with it and it does live up to what I expected and beyond. It has a lot of play in the light. Amazing!! She is very happy. Didn't know what it was. Looked like a fine whiskey box. Realizing it was a brilliant she was amazed. LOL. It was a good one. ?? Now onto the next step setting it into a ring. Thanks for the support! It has been a great experience!
Jian L, Denmark
September 19, 2023
The proposal went great. I did it on the beach in Mexico and I had some friends there to capture the moment, everything worked out perfectly. She loves the ring, it sparkles like crazy, especially in restaurant lighting, everyone was impressed! Very happy with the diamond thank you again for all your help Becca.
Patrick S, New Jersey, USA
September 19, 2023
Thank you for the support and making sure the ring arrived with good timing. Truly sparkles and looks timeless! Had the chance to propose in Florence which was extra special! Then she was enjoying and flaunting the ring throughout the others cities in Italy !! She loved the ring!!
Manny C, New Jersey, USA

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