Wonderful experience as a first-time customer outside US
November 01, 2011

Wonderful experience as a first-time customer outside US

It seems to be crazy to buy diamond online as most people would think. To be frank I was also very skeptical about it in the beginning. After some kind of research from the internet forums, I found out Whiteflash. With majority of good feedbacks, I decided to explore more about their products and services through their website. Their ACA diamonds are really eye candies!! With clear magnified photo, pictures of scopes, reports available, they are really helpful for comparison. I e-mail Whiteflash for more information after I get hooked on an ACA diamond. I had also used the live chat to ask as many questions as I want. WF professionally served me that time and provide me a lot of useful information about diamond, different kind of ring settings, not to forget about the options of savings & discounts available. When I was unsure about the ring size, Whiteflash sent me the ring sizers for me and following up with me. After placing the order, making payment and so forth, the processing and delivery time is very smooth is per stated without any delay (within 2 weeks), the team is able provide me the status of every stages as well as nice close-up pictures with signature floral background of the final product before shipment. It was really exciting when opening the FedEx package layer by layer. The sparkles from an ACA diamond on the ring is absolutely stunning!! Looking the arrows through the scope is fun too!! I would highly recommend Whiteflash to everyone! They deliver much better service and quality of goods at a better price than most of my local retailers can offer.
Shiu L, Singapore

RECENT REVIEWS

March 27, 2024
I am in love. Thank you very much once again.
Eden V, New York, USA
March 27, 2024
Thanks to Becca for all of her help, she loved it!
Sinan Y, California, USA
March 27, 2024
Michelle is second to none! She went above and beyond helping me choose a diamond and made the process so seamless. I couldn’t be happier with her customer service and the final product. My gal can’t take her eyes off the diamond and is getting so many complements we have lost count. Just amazing service and professionalism. I really couldn’t ask for more. Thank you Michelle!!!
Roland B, New Jersey, USA
March 26, 2024
Brittany went above and beyond to help us find the perfect ring, and was super responsive/ helpful throughout the purchasing process! Thank you for helping make our special day a reality! I highly recommend White Flash if you’re looking for amazing customer service, and the absolute best product for a fair price!
Grant V, Texas, USA

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