Wonderful experience as a first-time customer outside US
November 01, 2011

Wonderful experience as a first-time customer outside US

It seems to be crazy to buy diamond online as most people would think. To be frank I was also very skeptical about it in the beginning. After some kind of research from the internet forums, I found out Whiteflash. With majority of good feedbacks, I decided to explore more about their products and services through their website. Their ACA diamonds are really eye candies!! With clear magnified photo, pictures of scopes, reports available, they are really helpful for comparison. I e-mail Whiteflash for more information after I get hooked on an ACA diamond. I had also used the live chat to ask as many questions as I want. WF professionally served me that time and provide me a lot of useful information about diamond, different kind of ring settings, not to forget about the options of savings & discounts available. When I was unsure about the ring size, Whiteflash sent me the ring sizers for me and following up with me. After placing the order, making payment and so forth, the processing and delivery time is very smooth is per stated without any delay (within 2 weeks), the team is able provide me the status of every stages as well as nice close-up pictures with signature floral background of the final product before shipment. It was really exciting when opening the FedEx package layer by layer. The sparkles from an ACA diamond on the ring is absolutely stunning!! Looking the arrows through the scope is fun too!! I would highly recommend Whiteflash to everyone! They deliver much better service and quality of goods at a better price than most of my local retailers can offer.
Shiu L, Singapore

RECENT REVIEWS

My boyfriend and I had an exceptional experience purchasing my engagement diamond from Whiteflash.
August 03, 2026
After spending weeks researching diamonds and comparing countless options, we ultimately chose a 1.72ct A CUT ABOVE® round brilliant diamond, and it exceeded every expectation. The sparkle, brilliance, and precision of the cut are simply breathtaking. As beautiful as the photos and videos were, seeing the diamond in person was on an entirely different level. What truly set Whiteflash apart, however, was the outstanding customer service. Becca was incredibly knowledgeable, patient, and responsive throughout the entire process. She answered all of our questions, provided honest guidance without any pressure, and helped us feel completely confident in our decision. Buying a diamond online can feel intimidating, but Whiteflash made the experience seamless from start to finish. Communication was excellent, shipping was secure and prompt, and every interaction reflected professionalism and genuine care. If you're looking for exceptional craftsmanship, outstanding expertise, and customer service that truly goes above and beyond, I recommend Whiteflash without hesitation. We couldn't be happier with our experience and will gladly recommend them to family and friends. Thank you, Becca and the entire Whiteflash team, for helping make this such a special milestone in our lives.
Luft P, California, USA
I am so grateful that I found Whiteflash.
July 31, 2026
I meant to send a message last night to confirm that I picked up your package, but I was temporarily blinded by my diamond's sparkle, so I couldn't see the computer screen ;-) I am truly amazed, not only by the gorgeous diamond, but also by your presentation, and how carefully you packaged everything. I am so grateful that I found Whiteflash. It's been an absolutely pleasure. I can't wait for Angad to see the diamond in person! Thanks again!
Maribel I, Georgia, USA
The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 30, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA
We are delighted with it.
July 27, 2026
And also there was excellent feedback and information from accounts and logistics also. Overall very happy with the service. It's simply above and beyond what is available in Ireland.
Neil M, Ireland