Wonderful experience as a first-time customer outside US
November 01, 2011

Wonderful experience as a first-time customer outside US

It seems to be crazy to buy diamond online as most people would think. To be frank I was also very skeptical about it in the beginning. After some kind of research from the internet forums, I found out Whiteflash. With majority of good feedbacks, I decided to explore more about their products and services through their website. Their ACA diamonds are really eye candies!! With clear magnified photo, pictures of scopes, reports available, they are really helpful for comparison. I e-mail Whiteflash for more information after I get hooked on an ACA diamond. I had also used the live chat to ask as many questions as I want. WF professionally served me that time and provide me a lot of useful information about diamond, different kind of ring settings, not to forget about the options of savings & discounts available. When I was unsure about the ring size, Whiteflash sent me the ring sizers for me and following up with me. After placing the order, making payment and so forth, the processing and delivery time is very smooth is per stated without any delay (within 2 weeks), the team is able provide me the status of every stages as well as nice close-up pictures with signature floral background of the final product before shipment. It was really exciting when opening the FedEx package layer by layer. The sparkles from an ACA diamond on the ring is absolutely stunning!! Looking the arrows through the scope is fun too!! I would highly recommend Whiteflash to everyone! They deliver much better service and quality of goods at a better price than most of my local retailers can offer.
Shiu L, Singapore

RECENT REVIEWS

She loved the ring and especially the diamond!
December 30, 2025
I cannot say enough great things about working with Becca. From start to finish, she was incredibly transparent, knowledgeable, and genuinely focused on helping me make the right decision. Buying a diamond can be overwhelming, but Becca made the entire process feel clear, comfortable, and even exciting. She went above and beyond by providing detailed ASET/Idealscope images, photos, and videos of the selected diamond, which made a huge difference in understanding its quality and performance. Becca’s professionalism, responsiveness, and attention to detail were exceptional. Thanks to her guidance, I felt completely confident in my purchase and couldn’t be happier with the result. I would highly recommend Becca to anyone looking for expert advice, transparency, and an outstanding diamond-buying experience.
Jimmy Y, New York, USA
Love it!!
December 29, 2025
Absolutely beautiful - love it!! Happy holiday and many thanks!
Xue L, New York, USA
It was a pleasure working with Becca and the Whiteflash team to design the perfect engagement ring for me and my fiancé!
December 26, 2025
Becca was great answering any questions I had and providing photos and videos of the diamonds that I was interested in. Every diamond that they showed me was gorgeous and I ended up picking a 2.09ct from their precision lab. They held it for me with a $1k refundable deposit while we were discussing a custom ring. They were very patient with me as I changed the ring design a few times and worked with me until I was 100% happy with the design! After paying for the diamond and ring, it took a little over 4 weeks. It came with a Cherry Wood Ring Box, which is a little on the bigger side, and nice packaging, including all of the diamond certifications. I would highly recommend Whiteflash! The actual diamond/ Ideal-scope/ASET/and Actual Hearts images/videos of their vetted diamonds basically guarantee you'll get a high performance round diamond (if that's what you're going for)!
Tim T, Washington, USA
My experience with Whiteflash was incredible!
December 23, 2025
From day one, Becca helped me out with the process. I was able to get in touch with her over email and on the phone. She is very patient, explained everything so well, and took the stress out out of the process. She remained in touch throughout and kept me updated. She was very helpful with the stone and ring selection and sent really good pictures and videos of the stone once it was brought in by them. The ring I selected was originally meant for a round stone (and I wanted an oval), and she was quickly able to check for me if that request could be accommodated by the ring-maker. As for the website itself, the experience there was great as well. The filters present on the site for searching stones are great, and I was easily able to narrow down my selection to a handful of stones after I did my research on diamonds (which btw, I would highly recommend - it is pretty cool to know all these cool details about diamonds). The service (aside from Becca) was also very great. They were patient and helped me process my payment through my preferred method.
Sumit B, North Carolina, USA

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