Wonderful experience as a first-time customer outside US
November 01, 2011

Wonderful experience as a first-time customer outside US

It seems to be crazy to buy diamond online as most people would think. To be frank I was also very skeptical about it in the beginning. After some kind of research from the internet forums, I found out Whiteflash. With majority of good feedbacks, I decided to explore more about their products and services through their website. Their ACA diamonds are really eye candies!! With clear magnified photo, pictures of scopes, reports available, they are really helpful for comparison. I e-mail Whiteflash for more information after I get hooked on an ACA diamond. I had also used the live chat to ask as many questions as I want. WF professionally served me that time and provide me a lot of useful information about diamond, different kind of ring settings, not to forget about the options of savings & discounts available. When I was unsure about the ring size, Whiteflash sent me the ring sizers for me and following up with me. After placing the order, making payment and so forth, the processing and delivery time is very smooth is per stated without any delay (within 2 weeks), the team is able provide me the status of every stages as well as nice close-up pictures with signature floral background of the final product before shipment. It was really exciting when opening the FedEx package layer by layer. The sparkles from an ACA diamond on the ring is absolutely stunning!! Looking the arrows through the scope is fun too!! I would highly recommend Whiteflash to everyone! They deliver much better service and quality of goods at a better price than most of my local retailers can offer.
Shiu L, Singapore

RECENT REVIEWS

December 04, 2017
The ring is absolutely beautiful! Thank you for all your patience and wonderful customer service. Your reputation is well deserved!
Dexter N, Georgia, USA
December 01, 2017
Excellent customer service, willing to answer all questions, great diamond and setting
Nabil D, Pennsylvania, USA
November 28, 2017
I (and my fiancée!) absolutely love the ring! It’s more gorgeous than we could have even imagined! It’s so brilliant and beautiful, and my fiancée is ecstatic and can’t stop looking at it! We are so glad that we found you guys and decided to purchase our ring from you! It was a great process, and you were extremely helpful! You can tell how happy I am by all the exclamation points!
Bradley K, Ohio, USA
November 21, 2017
Great experience and gorgeous rings! When I started my research, I knew nothing about diamonds and, having seen a lot of poorly cut diamonds, I was afraid to pay a lot and end up with one. Little by little, by surfing on the Internet, I learned about the 4 C's and grading labs. When I discovered Whiteflash's website, I was really impressed by their very detailed part on Education and learned about the AGS Cut Grading system. I was relieved to see that, by selling AGS triple 0 diamonds, Whiteflash was as quality conscious as I was and that by buying through Whiteflash I would have the guarantee to have a great sparkling stone. My diamond consultant, was very professional and answered all my questions very quickly. I was amazed by all the settings available and it took me some time to choose one. When I received my rings, I was amazed by their craftsmanship and by the diamond's brilliance. The whole process (advice, pictures, shipping,..) was very professional and the rings are absolutely awesome. I am sure I will order again and I already recommended you.
Florence F, France

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