Wonderful experience as a first-time customer outside US
November 01, 2011

Wonderful experience as a first-time customer outside US

It seems to be crazy to buy diamond online as most people would think. To be frank I was also very skeptical about it in the beginning. After some kind of research from the internet forums, I found out Whiteflash. With majority of good feedbacks, I decided to explore more about their products and services through their website. Their ACA diamonds are really eye candies!! With clear magnified photo, pictures of scopes, reports available, they are really helpful for comparison. I e-mail Whiteflash for more information after I get hooked on an ACA diamond. I had also used the live chat to ask as many questions as I want. WF professionally served me that time and provide me a lot of useful information about diamond, different kind of ring settings, not to forget about the options of savings & discounts available. When I was unsure about the ring size, Whiteflash sent me the ring sizers for me and following up with me. After placing the order, making payment and so forth, the processing and delivery time is very smooth is per stated without any delay (within 2 weeks), the team is able provide me the status of every stages as well as nice close-up pictures with signature floral background of the final product before shipment. It was really exciting when opening the FedEx package layer by layer. The sparkles from an ACA diamond on the ring is absolutely stunning!! Looking the arrows through the scope is fun too!! I would highly recommend Whiteflash to everyone! They deliver much better service and quality of goods at a better price than most of my local retailers can offer.
Shiu L, Singapore

RECENT REVIEWS

March 20, 2023
I wanted to thank you once again for the engagement ring. It is beautiful and my now fiancée absolutely loves it! The sparkling and fire is of the diamond is amazing. I ended up proposing in Finland during a special night a few weeks ago and she said yes!
Clement M, Florida, USA
March 20, 2023
I really really like it. Also, the whole presentation it came in was incredible. Thank you so much.
Colin, Montana, USA
March 17, 2023
The diamond earrings are great! I am really pleased! and my Wife is super thrilled with them. I was initially hesitant to buy from your company, as I was not familiar with you. But, the Customer Experience was really a pleasure... from an easy website, you all in customer service are very interactive and a pleasure to work with throughout the buy process,... resulted in a very good product delivered on-time... and very pleased customer. Well Done WF!
Scott O, Illinois, USA
March 17, 2023
I want to thank you all from the bottom of my heart. You are simply a fantastic team and I have never met so much helpfulness and friendliness. It's great what work you do. The ring is sensational. Thanks Becca for your patience. I wasn't an easy customer and couldn't make up my mind for a long time. You were always by my side with help and advice. You never made me feel like I was bothering you or trying to rush the sale.
Matt, Germany

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