Very happy with purchase and Whiteflash experience!
December 09, 2011

Very happy with purchase and Whiteflash experience!

I just want to start with the customer service. From my first contact with Whiteflash, I have been treated as a priority and every question that I asked, (which was a lot) was answered. I was actually provided with more information than I had asked, as I just knew the basics about diamonds. Liza made sure that I knew all the specifics and that I selected the best quality diamond within my budget. Through the ring building process, I was provided updates periodically as requested and the Whiteflash employees were very happy to do so. Once the ring was completed, I was provided pictures just because they were so excited to show me the finished product. There were no problems with shipping and I received the ring exactly when they said I would. Once I opened the box, the ring was even more spectacular than the pictures that were provided. I'm very happy with my purchase and experience with Whiteflash!
Jason J., New York, USA

RECENT REVIEWS

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I just love my ring, it’s gorgeous!
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It truly has been a Brilliant Diamond Buying Experience.
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My mind was blown when I opened that beautiful little black box to find the shiniest diamond ever. It brought tears to my eyes. Not only was the diamond beyond my expectations, so was the treatment I have been given by your company. Your thoughtfulness and attention to my transaction has been a testament to the quality of your product and the professionalism of your company. In a world where customer service is at best lacking, you rank far and above your competition. Thank you and your staff so much for taking care of me every step of the way. It truly has been a "Brilliant Diamond Buying Experience".
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M A, Massachusetts, USA
A huge shout-out to Becca at Whiteflash, she was an absolute joy to work with!
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Buying a stone for an engagement ring can easily feel overwhelming, but Becca made the entire process completely seamless and stress-free. She provided expert guidance and gave us complete confidence and assurance that we were choosing the exact right stone for us. From start to finish, Becca was remarkably responsive to all of my calls and emails, incredibly helpful, and brought such a warm, positive energy to the experience. We could not be happier with our decision. If you are looking for an exceptional, stress-free diamond buying experience, ask for Becca!
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