Can
December 15, 2011

Can't go wrong!

I had spent a lot of time researching diamonds online, and had narrowed my choices down to a few vendors. In the end I went with Whiteflash.com and I have absolutely no regrets, and nothing but positive things to say about this company. I had first registered on their site, and had a few stones saved for future reference when I received a call from Traci at Whiteflash. All I can say is that from day one I felt like a VIP. There was no pressure at any point to purchase during the process. She looked at the stones on my list, and had a personal recommendation, and then had a gemologist examine each one to determine which ones showed as the whitest, since they were all in the same color class. She then sent me close-up photos of the finalists with a recommendation again. Every staff member from Whiteflash was quick to reply, either by email or phone, Traci even allowed me to call on off days and would answer my emails during her thanksgiving holiday as well! I asked a ton of questions throughout the buying process, and felt very comfortable the entire way. They even arranged to ship the wedding band to me directly, and then had the engagement ring ship to a different city where I was planning to vacation and propose, even arranging it so a friend of mine could pickup the ring from FedEx. I highly recommend Traci and Whiteflash, and if there are any other jewelry needs I won't hesitate to call upon them again. I ended up with a 1.5 carat AGS triple-0 A Cut Above round brilliant, in the platinum Harmony pave setting, and it's like a flashlight on my fianc?©es finger. She can't take her eyes off it anywhere we go. I had them change the clasp on the setting so that it was exactly what we wanted as well. For any Canadians out there with any reservations about ordering online south of the border, don't hesitate, there are no brokerage fees, just HST collected when picked up at FedEx, and you will not find these quality of cuts easily, and definitely not for their prices. Needless to say, I easily give Whiteflash 5 stars.
Peter B, Canada

RECENT REVIEWS

September 22, 2023
I had my family jeweler do the setting. Ring was ready last Friday and she said yes! Thanks again for all your help on sourcing the diamond. It is a beautiful stone.
Evan B, Texas, USA
September 21, 2023
The rock is really beautiful! It has a lot of play in the light. So I'm happy with it and it does live up to what I expected and beyond. It has a lot of play in the light. Amazing!! She is very happy. The purchasing experience has been AAA! Becca was just a fast responding support! Most website who offer chat support end up taking too much time! The speed was on par with a dating app! Very nice! Fedex ruined the presentation box but the diamond was very well protected due to the special suspension box inside. I reached out to Whiteflash and immediately they shipped another. Very helpful with diamond selection, education and technical support. Always on point and available. The service felt like a one-to-one consult/service and very professional and confidence inspiring experience. The diamond itself sparkles a lot and I compared to several GIA 3X and none of them sparkled this much. A Cut Above is really a cut above the regular rocks. Thanks for the support! It has been a great experience!
Jian L, Denmark
September 21, 2023
Thanks for your help along the way, you all have been great.
Sean, Ohio, USA
September 20, 2023
I initially purchased a diamond and setting online without talking to anyone, but after talking with Becca a couple times we determined that the diamond I had initially picked out would not meet my expectations. She was super understanding and offered to return the purchase immediately, no questions asked. Even though my husband and I decided to hold off on upgrading my ring (purchased from James Allen) for now, but can't wait to visit their showroom and pick my forever ring :)
Tova L, Texas, USA

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