Truly Excellent Customer Service!
December 29, 2011

Truly Excellent Customer Service!

Whiteflash truly delivers excellent customer service! I was researching engagement rings to buy, and online vendors seemed like a viable choice. There were a couple of online sites that I tried to contact and speak to, but Whiteflash seemed like the easiest to access and gave me the most information, including personal opinions on diamonds and ring settings. Replies were prompt, and they always kept me in the loop regarding the shipment of the ring. The ring I received was more beautiful than I had expected! I do need to get the ring resized though (error on my part), but I don't see any hiccups sending it back for a quick tweak. Barring any future mishaps, Whiteflash seems to be a very, very trustworthy place to buy a ring.
Albert C, California, USA

RECENT REVIEWS

January 26, 2021
It’s beautiful! It turned out great and she loves it!
Alicia C, Ohio, USA
January 26, 2021
I purchased a pair of earrings from Whiteflash, and I'm extremely happy with them, and the customer service provided. Becca responded to all emails quickly and professionally, provided her expert opinion on a pair of diamonds I selected, and even sent a picture to help with the decision making process. Shipping to Canada was quick with no issues. I would definitely purchase from Whiteflash again.
Krystle W, Canada
January 25, 2021
The ring is amazing. She loved it : ) Thank you for all your help getting it shipped to Aus. I really appreciate it, it was effortless. Getting married it November, fingers crossed everything goes well with COVID-19.
Michael A, Australia
January 24, 2021
I just picked it up. God I love it. It is blindingly (is that even a word?) shiny and I just love it. Did I say I love it? Thank you so much Lisa for staying with me through this process. Thank you so much Lisa for staying with me through this process. The setting, the four prongs (instead of 6 like I was originally thinking), the Tacori band.....beyond perfection. For my future purchases, I will just email you saying, here is what I want and here is my budget. I don’t even have to bug you with my emails anymore, Because you did it all and you know me well by now. How bad is it that I cannot stop staring at it?
Sowjanya Y, Arizona, USA

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