Truly Excellent Customer Service!
December 29, 2011

Truly Excellent Customer Service!

Whiteflash truly delivers excellent customer service! I was researching engagement rings to buy, and online vendors seemed like a viable choice. There were a couple of online sites that I tried to contact and speak to, but Whiteflash seemed like the easiest to access and gave me the most information, including personal opinions on diamonds and ring settings. Replies were prompt, and they always kept me in the loop regarding the shipment of the ring. The ring I received was more beautiful than I had expected! I do need to get the ring resized though (error on my part), but I don't see any hiccups sending it back for a quick tweak. Barring any future mishaps, Whiteflash seems to be a very, very trustworthy place to buy a ring.
Albert C, California, USA

RECENT REVIEWS

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My fiancée loves the ring and couldn't be happier.
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Jon K, Florida, USA