Truly Excellent Customer Service!
December 29, 2011

Truly Excellent Customer Service!

Whiteflash truly delivers excellent customer service! I was researching engagement rings to buy, and online vendors seemed like a viable choice. There were a couple of online sites that I tried to contact and speak to, but Whiteflash seemed like the easiest to access and gave me the most information, including personal opinions on diamonds and ring settings. Replies were prompt, and they always kept me in the loop regarding the shipment of the ring. The ring I received was more beautiful than I had expected! I do need to get the ring resized though (error on my part), but I don't see any hiccups sending it back for a quick tweak. Barring any future mishaps, Whiteflash seems to be a very, very trustworthy place to buy a ring.
Albert C, California, USA

RECENT REVIEWS

Was able to find the right ring thanks to Liza!
November 02, 2026
She answered all questions I had; made the process super easy for someone who did not know about jewelry. Thank you again for all your help. The ring turned out perfect!
Daniel C, Texas, USA
Whiteflash is amazing!
October 31, 2026
We worked with Liza, who patiently and diligently guided us through the complicated world of diamond specifications and helped us find exactly the diamond we wanted at a value we felt great about. We weren't exactly the easiest customers (we may have tested her patience a little!), but she was incredibly knowledgeable, gracious, and attentive throughout the entire process. I couldn't be more pleased with our experience. Thank you again, Liza and the Whiteflash team!
David R, Texas, USA
Love it!
October 27, 2026
I just love my ring, it’s gorgeous!
Kim E, Pennsylvania, USA
It truly has been a Brilliant Diamond Buying Experience.
October 26, 2026
My mind was blown when I opened that beautiful little black box to find the shiniest diamond ever. It brought tears to my eyes. Not only was the diamond beyond my expectations, so was the treatment I have been given by your company. Your thoughtfulness and attention to my transaction has been a testament to the quality of your product and the professionalism of your company. In a world where customer service is at best lacking, you rank far and above your competition. Thank you and your staff so much for taking care of me every step of the way. It truly has been a "Brilliant Diamond Buying Experience".
Susan D, California, USA