Truly Excellent Customer Service!
December 29, 2011

Truly Excellent Customer Service!

Whiteflash truly delivers excellent customer service! I was researching engagement rings to buy, and online vendors seemed like a viable choice. There were a couple of online sites that I tried to contact and speak to, but Whiteflash seemed like the easiest to access and gave me the most information, including personal opinions on diamonds and ring settings. Replies were prompt, and they always kept me in the loop regarding the shipment of the ring. The ring I received was more beautiful than I had expected! I do need to get the ring resized though (error on my part), but I don't see any hiccups sending it back for a quick tweak. Barring any future mishaps, Whiteflash seems to be a very, very trustworthy place to buy a ring.
Albert C, California, USA

RECENT REVIEWS

May 21, 2020
The Whiteflash team was so helpful and honest! They were crucial in me putting together the perfect push present for my wife!
Kyle S, Oregon, USA
May 19, 2020
I received the diamond yesterday (incredible shipping speed) and it is beautiful! I have been so impressed with Whiteflash through this whole process. Thank you so much for the wonderful service throughout this process.
Ryan C, Washington, USA
April 22, 2020
I'm a month late writing this, but it's given me lots of time to admire the stunning ring I received from Whiteflash Team. My ACA diamond is truly something special. Buying diamonds online is nerve-wracking. I was upgrading from another diamond purchased online, and although I did my research and the diamond had all the right cut measurements/angles, it just never seemed that "brilliant". It was pretty but not stunning. Moving to an ACA diamond from Whiteflash is like night and day - this diamond makes me smile every time I look at it. Even my husband continues to make comments - he can easily see how much better cut this diamond is. WF staff were super easy to work with and responsive as I tried to select the right diamond for me. I went with a simple setting that is beautifully made. They even take beauty shots of your ring that you can share! I couldn't be happier with my decision to choose Whiteflash and will be back to work with them next time I want to upgrade :)
Shirley A, Massachusetts, USA
April 14, 2020
The proposal turned out perfect. My fiancee was truly surprised, plus she loved the diamond ring. I'm very grateful to you and your team for doing the expedited delivery. The ring arrived on Thursday, with the proposal on the Saturday. We're both still in awe of the ring, it's beautiful. We've recommended other close friends and family to Whiteflash, we're just truly impressed with the personalized customer service.
Abey A, Ohio, USA

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