Whiteflash is truly ""A CUT ABOVE""!
January 27, 2012

Whiteflash is truly ""A CUT ABOVE""!

Before I tell my story, I would like personally put Traci on the spot, and thank her a million times over!! Without her, I would have never ended up with the diamond I have today. It all started out a few months ago, when I was slowly starting to search for diamonds to set in an engagement ring for my girlfriend. I started off with a budget in mind & searched literally dozens of sites. Site after site I kept thinking ?ˆ?this is the stone!?ˆ? Yet I?ˆ™d somehow find a problem with the diamond. Then after weeks of searching, I starting researching diamond forums and asking questions. I was getting more knowledge each day, and continued my search! With each search, came and went stones! I just couldn?ˆ™t find the right diamond in my price range. I even had numerous diamond vendors helping me at one time. While they were all meeting my budget?ˆ¦..they just weren?ˆ™t presenting me with ?ˆ?THE ONE!?ˆ? Honestly I think I had so many diamond vendors emailing me, that I originally ignored an email from Traci @ Whiteflash. After 3 or 4 months of searching, I came back to Whiteflash with questions about a couple stones I was interested in. It just so happens, that Traci was the person who ended up contacting me again (And I?ˆ™m so glad she did!) After numerous emails back and forth, she was very honest with me about the stones I chose. She gave me her honest opinions and explanations on why to choose (or not choose) certain diamonds! She really listened to what I was looking for in a stone. I gave her all of my specifics and budget?ˆ¦.then her search quickly began! She did not waste any time and recommended a couple of choices that caught her eye?ˆ¦.great stones, yet it still wasn?ˆ™t ?ˆ?the one!?ˆ? At this moment she emailed me a sizing question and searched again! She dug deeper & emailed back a specific stone that was actually in her inventory?ˆ¦.and of all things?ˆ¦.a 1.714ct ?ˆ?A Cut Above Hearts and Arrows?ˆ? diamond. IT WAS AMAZING!!! At first glance I thought?ˆ¦.?ˆ?I?ˆ™ve never searched the ACA diamonds because I really never thought I could meet all my specs and budget.?ˆ? Right away I emailed her back and told her this finally ?ˆ?THE ONE!?ˆ? After that, Traci and I arranged a phone call to discuss everything and answer any questions I had. It was like talking to a friend! She wasn?ˆ™t there to ?ˆ?make a sale.?ˆ? She was honest with me and was truly there to help. We talked for about 30minutes and she answered every single question I had. Traci accomplished more with me in 2-3 days that anyone has in 2-3 months! She went above and beyond to find the perfect stone. What really separated Traci miles from the competition, was that it didn?ˆ™t matter what time of day or night it was! Her work day didn?ˆ™t stop at 5. Her customers were priority! Whiteflash as a company (and of course Traci) helped me through the whole process thereafter. The company is extremely professional and the customer service was above and beyond. It may sound clich?© but they truly are ?ˆ?A Cut Above!?ˆ? Thanks again Whiteflash, and a very special thank you to you Traci!
John T., Louisiana, USA

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February 04, 2021
Thank you so much! They are beautiful!! The size is perfect for everyday and the cut is just outstanding. I think eventually I might want to upgrade for a higher color but for now I’m loving them and I really appreciate all your help :)
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The ring is absolutely beautiful. It is everything we expected it to be. My wife and I are really impressed with the level of detail and quality that you and Whiteflash have provided. We can't thank you enough. Absolutely amazing.
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January 17, 2021
I'm more than satisfied with the ring that you helped me select. I forget who I spoke to when I picked it up but she was so sweet it made the experience a great one. My fiancée also Likes the ring too. Thank You for everything and for the long and I mean long patience you had with me. You checked on me periodically and that care goes a long way. Thank you very much for everything Becca!
Emmanuel F, Texas, USA
December 11, 2020
Thank you (and your team) for all your help in regards to the new earrings. The transaction was seamless and easy, and I appreciated the prompt communication throughout the entire process. The earrings are fantastic, and I look forward to working with you again in the future for any of my diamond jewelry needs! I couldn’t have asked for a better (or easier!) upgrade process.
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