Great buying experience - cannot be happier!
March 29, 2012

Great buying experience - cannot be happier!

The ring looks perfect and she absolutely loves it. She was just raving about how stunning the diamond looks under the lights at work. To be frank, it sparkles under all sorts of light conditions. I cannot be happier with how everything turned out. I did extensive research (as should everybody when making such a big purchase) on what I wanted in a diamond engagement ring, and Whiteflash covered all grounds. Their ?ˆ?A Cut Above selection?ˆ? quality is unrivaled compared with other internet vendors. Furthermore, their pricing is very competitive. Most of all, you can make the purchase with confidence because they are really transparent with how they do business. Their ACA and expert selection diamonds all have individual ideal scope and ASET images readily available, on top of having the AGS reports just a click away. The topper is definitely the customer service. They were very helpful and quick to respond to all of my inquiries. If they weren?ˆ™t sure on how to respond to some more technical questions, they relayed me to a gemologist that did. They took actual photos of the diamonds when I inquired about side by side comparisons (which is probably the next best thing to seeing the diamonds in person). When I finally made my purchase and saw that it may have taken longer than expected for the ring be ready, they went out of their way to speed up the process so the ring could be delivered to fit my schedule. Throughout the whole buying experience, 3 + weeks and somewhere around 42 email exchanges, they remained patient, responsive, courteous, and extremely professional. I cannot be more satisfied!
Kevin Y, New Jersey, USA

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The bracelet was even more beautiful in person than I expected.
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I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026
I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA
I love my beautiful pendant!
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I had a wonderful experience ordering a lab diamond pendant from Whiteflash. It can be stressful ordering a piece of jewelry without seeing it in person first, but Liza was extremely helpful and answered all of my questions. I had the necklace customized with a slightly thicker chain, lobster claw clasp, and extender. The final piece was exactly what I wanted and much better quality than I found in local stores. I absolutely recommend Whiteflash!
Laura W, Arizona, USA
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August 14, 2026
Wonderful experience from design consultations to getting the ring. The ring looked even better in person. Thanks again to Liza and team for everything.
Mahmoud B, Canada