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Wonderful experience with Whiteflash!
May 01, 2012

Wonderful experience with Whiteflash!

I'm from Australia and so was a little hesitant about making such an expensive and important purchase from a company on the other side of the world. However, the first few emails exchanged with Whiteflash (and all the great feedback on the Pricescope forums) quickly put my mind at ease. I worked closely my diamond consultant and nothing was too much trouble. All of my questions were answered quickly and I got to see photos of my chosen diamond and the ring before it shipped. The ring was shipped from Houston on Wednesday and arrived in Sydney on Friday. Now that's fast! Everything was packaged really well inside two FedEx boxes and a satchel. I was blown away by the ring. It's far far more lovely than anything I saw in local stores in the same price range. I can't wait to give it to my girlfriend and see her reaction. Would I buy from Whiteflash again? Absolutely!
Chris J., Australia
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The bracelet was even more beautiful in person than I expected.
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The bracelet was even more beautiful in person than I expected.

I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026

My fiancée loves the ring and couldn't be happier.

I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA
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August 15, 2026

I love my beautiful pendant!

I had a wonderful experience ordering a lab diamond pendant from Whiteflash. It can be stressful ordering a piece of jewelry without seeing it in person first, but Liza was extremely helpful and answered all of my questions. I had the necklace customized with a slightly thicker chain, lobster claw clasp, and extender. The final piece was exactly what I wanted and much better quality than I found in local stores. I absolutely recommend Whiteflash!
Laura W, Arizona, USA
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August 14, 2026

Beautiful ring!

Wonderful experience from design consultations to getting the ring. The ring looked even better in person. Thanks again to Liza and team for everything.
Mahmoud B, Canada
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