Treated us like their only customers!
May 11, 2012

Treated us like their only customers!

My fianc?© purchased the diamond from Whiteflash and the customer service was so outstanding during that process that we decided to go through them for the engagement ring and wedding bands as well. The e-ring and my fiance's wedding band were made by Vatch?©, and Whiteflash coordinated the ordering and payment of those rings for us. I made changes to the e-ring design that were communicated precisely to the vendor, and the end results were perfect. Whiteflash made my custom wedding band based on some pictures I had seen of others I liked, and the whole design team was incredibly helpful and nice throughout the whole process. Everyone we worked with was very friendly and professional, and they treated us like we were their only customers - responding to emails or making phone calls immediately upon receiving questions from us. The whole experience was great and we couldn't be happier with the rings. I would highly recommend using Whiteflash regardless of what you are looking to purchase. They can make anything happen!
Dave O., Virginia, USA

RECENT REVIEWS

We are delighted with it.
July 27, 2026
And also there was excellent feedback and information from accounts and logistics also. Overall very happy with the service. It's simply above and beyond what is available in Ireland.
Neil M, Ireland
The ring is absolutely stunning!
July 27, 2026
I just received my ring, and it’s even more incredible in person. I can’t stop admiring it! The ring is absolutely stunning, but what truly made this special was you, Becca. Your communication, responsiveness, and customer service were simply the best from start to finish. Thank you for making such an important moment so memorable. We couldn’t be happier!
Brenda S, Mexico
Thanks Michelle and Whiteflash!
July 24, 2026
My engagement journey was really difficult; initially I bought the diamond from Whiteflash but I wanted a hometown jeweler to make the setting. Two jewelers later and DAYS to go before I had to leave for the proposal I received the ring back from Whiteflash-they made the setting with an incredibly tight turnaround. QC and the design was absolutely on point. She was over the moon to get and wear her “prize”. I couldn’t have done any of this without Michelle acting quickly to make this all happen. Definitely tense situation on my end but Whiteflash made everything happen. And does this diamond perform-the video says more than I could.
Kevin S, Virginia, USA
The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 22, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA