Great Service, Great Diamonds, Great Value!
June 06, 2012

Great Service, Great Diamonds, Great Value!

Six years ago, I bought a loose diamond from Whiteflash for my wife's engagement ring. I had done some research online, and Whiteflash kept coming up as a reputable, reliable source for really great stones at great prices. And I found that to be very true. But what impressed me most, and what has brought me back to Whiteflash numerous times since then - for a pair of diamond stud earrings, and a diamond-and-sapphire necklace - was the great and really personal service I received. I saw a Whiteflash diamond listed on another site (if you've shopped, or are shopping, for a loose diamond, you probably know the one), and I contacted Whiteflash about it. Based on my criteria and my priorities in what I was looking for in a diamond, they actually suggested to me a different stone that I had not seen. It was absolutely what I was looking for. Throughout the entire transaction, my Whiteflash contact was helpful, informative, and went out of the way to make the experience easy for me. They shipped the diamond (promptly and safely) to an appraiser of my choosing, and it appraised for more than what I paid for it, which was reassuring. To this day, that stone (and of course, the ring it sits in) is one of her most prized possessions. It's one thing I got for her that I definitely ""got right."" I was so pleased, and so comfortable, with my experience that when it was time to look for more diamond jewelry, there was no doubt that Whiteflash would be my first stop. I've bought several more pieces over the years, and have never been disappointed in the quality of the items (the diamonds as well as other components), the design, the value, or the service. I would highly recommend Whiteflash to anyone looking for loose diamonds or jewelry.
Wade T, California, USA


March 24, 2021
She said yes and loves it !! It really is amazing, like it seems it should be worth way more !!
Owen C, Australia
October 20, 2020
Becca was absolutely fabulous. She was a pleasure to work with. Communication and response team were lightning fast and I got my diamond in record time. She was helpful in her opinions since buying a ring on line can be hard. Her attention to detail and answering all of my questions were impressive. Her comments about the diamond before I even saw it were spot on. I would recommend Whiteflash to anyone looking to purchase jewelry. Very happy! Thank you!
Lina F, Maryland, USA
August 27, 2020
When researching jewelers and ring designers online in late May and early June, I came across Whiteflash in a few different places as a reputable and reliable option, AND ALSO one that has a office/HQ in the general area. Upon visiting the Sugar Land location, I learned from Vera (the super-nice and helpful receptionist) that the showroom is closed due to Covid, but that they would be happy to put someone in touch with me soon. Later that day, I received a phone call from one of their consultants - Liza Veazey, who very patiently and kindly spoke with me about how we might proceed to design an engagement ring. She was of tremendous help, particularly for me because this was my first time doing something like this. Over the next two weeks, she emailed back and forth with me, at first sending examples of rings and later gemstone candidates for me to weigh and consider. I had lots of questions, and I also wanted to make sure my fiancée's preferences and taste was well-realized with the design choices being made and the ring when designed and completed. Through all this, Liza was patient and detailed and responsive, and I really felt like I was in good hands. Thinking on it now, it amazes me that we ended up with a ring that my fiancée loves showing off to her family and friends, even though the local Covid situation of June 2020 precluded us from meeting Liza or anyone for that matter in person. But that we did end up with something we're this happy with, despite the complications introduced by the pandemic, is a real credit to Liza and Whiteflash. And because there are various approval checkpoints along the way, the various steps from A to Z felt like a logical and intuitive progression (about two months), which was important and made me feel good about the whole thing. I would happily recommend them to anyone!
Shourjo D, Texas, USA
July 16, 2020
Just wanted to let you know that I gave it to her last night and she absolutely loves it. We discussed possibly canary yellow, but she really wants the white diamond so all is good in the world and I thank you again for all your help and guidance!
Gabriel C, Arizona, USA

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