Great Service, Great Diamonds, Great Value!
June 06, 2012

Great Service, Great Diamonds, Great Value!

Six years ago, I bought a loose diamond from Whiteflash for my wife's engagement ring. I had done some research online, and Whiteflash kept coming up as a reputable, reliable source for really great stones at great prices. And I found that to be very true. But what impressed me most, and what has brought me back to Whiteflash numerous times since then - for a pair of diamond stud earrings, and a diamond-and-sapphire necklace - was the great and really personal service I received. I saw a Whiteflash diamond listed on another site (if you've shopped, or are shopping, for a loose diamond, you probably know the one), and I contacted Whiteflash about it. Based on my criteria and my priorities in what I was looking for in a diamond, they actually suggested to me a different stone that I had not seen. It was absolutely what I was looking for. Throughout the entire transaction, my Whiteflash contact was helpful, informative, and went out of the way to make the experience easy for me. They shipped the diamond (promptly and safely) to an appraiser of my choosing, and it appraised for more than what I paid for it, which was reassuring. To this day, that stone (and of course, the ring it sits in) is one of her most prized possessions. It's one thing I got for her that I definitely ""got right."" I was so pleased, and so comfortable, with my experience that when it was time to look for more diamond jewelry, there was no doubt that Whiteflash would be my first stop. I've bought several more pieces over the years, and have never been disappointed in the quality of the items (the diamonds as well as other components), the design, the value, or the service. I would highly recommend Whiteflash to anyone looking for loose diamonds or jewelry.
Wade T, California, USA

RECENT REVIEWS

The bracelet was even more beautiful in person than I expected.
August 17, 2026
I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026
I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA
I love my beautiful pendant!
August 15, 2026
I had a wonderful experience ordering a lab diamond pendant from Whiteflash. It can be stressful ordering a piece of jewelry without seeing it in person first, but Liza was extremely helpful and answered all of my questions. I had the necklace customized with a slightly thicker chain, lobster claw clasp, and extender. The final piece was exactly what I wanted and much better quality than I found in local stores. I absolutely recommend Whiteflash!
Laura W, Arizona, USA
Beautiful ring!
August 14, 2026
Wonderful experience from design consultations to getting the ring. The ring looked even better in person. Thanks again to Liza and team for everything.
Mahmoud B, Canada