Fantastic customer service!
July 26, 2012

Fantastic customer service!

I purchased both my (now) wife's engagement ring along with our wedding rings from Whiteflash. My experience with both transactions was, as expected, excellent! I learned about Whiteflash through the website Pricescope.com. I decided to work with Whiteflash due to their excellent reputation on that website, and due to their selection of AGS ideal cut diamonds. Also, they are located in my home city (Houston), which meant that I could go actually look at the diamonds I was interested in. While they do the vast majority of their business on-line, they welcomed me to their office and were extremely friendly and accommodating. When purchasing both the engagement ring and our wedding bands, my time table was very tight. They were able to accommodate my needs in both cases. My wife and I both love our rings and the work they did for us!
Ryan G., Texas, USA

RECENT REVIEWS

We are delighted with it.
July 27, 2026
And also there was excellent feedback and information from accounts and logistics also. Overall very happy with the service. It's simply above and beyond what is available in Ireland.
Neil M, Ireland
The ring is absolutely stunning!
July 27, 2026
I just received my ring, and it’s even more incredible in person. I can’t stop admiring it! The ring is absolutely stunning, but what truly made this special was you, Becca. Your communication, responsiveness, and customer service were simply the best from start to finish. Thank you for making such an important moment so memorable. We couldn’t be happier!
Brenda S, Mexico
Thanks Michelle and Whiteflash!
July 24, 2026
My engagement journey was really difficult; initially I bought the diamond from Whiteflash but I wanted a hometown jeweler to make the setting. Two jewelers later and DAYS to go before I had to leave for the proposal I received the ring back from Whiteflash-they made the setting with an incredibly tight turnaround. QC and the design was absolutely on point. She was over the moon to get and wear her “prize”. I couldn’t have done any of this without Michelle acting quickly to make this all happen. Definitely tense situation on my end but Whiteflash made everything happen. And does this diamond perform-the video says more than I could.
Kevin S, Virginia, USA
The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 22, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA