Beyond expectations
August 15, 2012

Beyond expectations

I can only say that Whiteflash products and customer service were well beyond every expectation I had, and I did had high expectations since the ring I bought was not something you would expect to buy any given day. I believe the way its website is built is perfectly designed to help you sort down your options based on your taste and needs. Their customer service was awesome, since the very first time I contacted them asking for help and guidance the gemologist that was assigned to me never left my side all the way through de process. He shared his professional opinion and helped me took my final decision. Once I chose the ring he was perfectly clear on the payment process I should follow (I from Mexico) and everything happened just as he explained to me it would. I asked to ship the ring to Miami and it arrived on time for me to pick it up. Worth mentioning that the ring looked identical to the pictures I received from Whiteflash once they finished its production (before it was shipped to me) and my girlfriend, which I proposed to her last week, totally LOVED it. She smiled and started crying the minute she saw it. Overall I totally recommend Whiteflash. They are a serious and a professional company 100% committed to their customers.
Diego R., Mexico

RECENT REVIEWS

August 04, 2022
Whiteflash was an amazing experience. Michelle helped me make sure I had all of the information I needed to make a decision, including any extra pictures/videos I requested of the diamond. The overnight shipping was a streamlined process and everything was packaged beautifully. She then followed up every step of the way to make sure my fiancée, and myself were totally satisfied.
Jacob B, New Hampshire, USA
May 29, 2022
During my search for a ring, I was deciding between James Allen, Blue Nile or White Flash. I noticed there aren't a lot of choice at JA, or BN, so I gave White Flash a try. (Never heard of them before) One of my major concern about buying a diamond is how to choose one? Carats, Clarity, Color, and Cut was all very confusing and its hard to determine which level is acceptable or not. On top of that, there's impurities, and ratios to consider. To my surprise, Whiteflash's was able to solve all those concerns for me. My sales associate Becca was really knowledgeable, helpful, and honest. She asked for my preferences and gave me a few excellent choices to choose from. Unlike sales associates from other companies, where they try to push you to purchase the most expensive diamonds. White flash gave their fair opinion and really think in my shoes. The other aspects that led me to Whiteflash was their lifetime trade up benefit, 30 day return money back guarantee, AGS laboratory certificates (One of the highest standards laboratory, better than GIA imo) I was really happy with my purchase and just wanted to say thank you so much Becca!
Michael C, Canada
May 20, 2022
It was my first time for purchasing jewelry online, honestly I have no confidence for unknowing the process initially, but all of my problems were solved after I met the diamond consultant Liza, she was really friendly and proactively to explain the details of diamond quality and also to assist checking my account information again and again.
Barry L, Taiwan
April 22, 2022
I am truly happy with my 2.02 K. I was initially hesitant about K color diamonds, but had recently seen that many were pleased with Whiteflash K color purchases in the 2 carat range. Thanks again for all your help.
Chantel, Utah, USA

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