Beyond expectations
August 15, 2012

Beyond expectations

I can only say that Whiteflash products and customer service were well beyond every expectation I had, and I did had high expectations since the ring I bought was not something you would expect to buy any given day. I believe the way its website is built is perfectly designed to help you sort down your options based on your taste and needs. Their customer service was awesome, since the very first time I contacted them asking for help and guidance the gemologist that was assigned to me never left my side all the way through de process. He shared his professional opinion and helped me took my final decision. Once I chose the ring he was perfectly clear on the payment process I should follow (I from Mexico) and everything happened just as he explained to me it would. I asked to ship the ring to Miami and it arrived on time for me to pick it up. Worth mentioning that the ring looked identical to the pictures I received from Whiteflash once they finished its production (before it was shipped to me) and my girlfriend, which I proposed to her last week, totally LOVED it. She smiled and started crying the minute she saw it. Overall I totally recommend Whiteflash. They are a serious and a professional company 100% committed to their customers.
Diego R., Mexico

RECENT REVIEWS

The ring is great! I just proposed and she said yes!
July 17, 2026
We had a great experience with Whiteflash. We're very excited and the ring is beautiful and she really likes it. Not only did we love the ring, but also the service. We worked with Liza, and she was exceptional. She answered all of our questions, sent us videos of the ring when we weighing our options, and was very polite, professional, and responsive. I would recommend Whiteflash and Liza to anyone, they helped create a lifetime of memories for us.
Dakyung S, New York, USA
The ring itself arrived exactly as described and beautifully packaged.
July 17, 2026
I recently ordered my fiancée's engagement ring through Whiteflash, and the experience exceeded every expectation. From the very first inquiry, Becca was incredible to work with — knowledgeable, responsive, and genuinely invested in helping me find the right ring. I had a specific timeframe I needed the ring by, and Becca made sure everything was handled to meet that deadline without any stress on my end. She kept me updated throughout the process, whether through detailed emails or quick phone calls, and always made herself available to answer questions. Her customer service made what could have been a nerve-wracking purchase feel completely manageable — I never once felt out of the loop. The ring itself arrived exactly as described and beautifully packaged. It's clear Whiteflash takes pride in both their product and their people. Highly recommend Whiteflash for anyone looking for quality, transparency, and a team that actually cares about getting it right.
Alex S, California, USA
It’s beautiful.
July 16, 2026
We received the cross on time for the wedding and it was beautiful. I am so happy with the service and quality from your company. Thank you!
Michael C, New York, USA
It went great, and she loves the ring!
July 10, 2026
She's said several times that I knocked it out of the park with the diamond and the setting, so thanks for helping me with that!
Kyle M, Texas, USA