Beyond expectations
August 15, 2012

Beyond expectations

I can only say that Whiteflash products and customer service were well beyond every expectation I had, and I did had high expectations since the ring I bought was not something you would expect to buy any given day. I believe the way its website is built is perfectly designed to help you sort down your options based on your taste and needs. Their customer service was awesome, since the very first time I contacted them asking for help and guidance the gemologist that was assigned to me never left my side all the way through de process. He shared his professional opinion and helped me took my final decision. Once I chose the ring he was perfectly clear on the payment process I should follow (I from Mexico) and everything happened just as he explained to me it would. I asked to ship the ring to Miami and it arrived on time for me to pick it up. Worth mentioning that the ring looked identical to the pictures I received from Whiteflash once they finished its production (before it was shipped to me) and my girlfriend, which I proposed to her last week, totally LOVED it. She smiled and started crying the minute she saw it. Overall I totally recommend Whiteflash. They are a serious and a professional company 100% committed to their customers.
Diego R., Mexico

RECENT REVIEWS

We are delighted with it.
July 27, 2026
And also there was excellent feedback and information from accounts and logistics also. Overall very happy with the service. It's simply above and beyond what is available in Ireland.
Neil M, Ireland
The ring is absolutely stunning!
July 27, 2026
I just received my ring, and it’s even more incredible in person. I can’t stop admiring it! The ring is absolutely stunning, but what truly made this special was you, Becca. Your communication, responsiveness, and customer service were simply the best from start to finish. Thank you for making such an important moment so memorable. We couldn’t be happier!
Brenda S, Mexico
Thanks Michelle and Whiteflash!
July 24, 2026
My engagement journey was really difficult; initially I bought the diamond from Whiteflash but I wanted a hometown jeweler to make the setting. Two jewelers later and DAYS to go before I had to leave for the proposal I received the ring back from Whiteflash-they made the setting with an incredibly tight turnaround. QC and the design was absolutely on point. She was over the moon to get and wear her “prize”. I couldn’t have done any of this without Michelle acting quickly to make this all happen. Definitely tense situation on my end but Whiteflash made everything happen. And does this diamond perform-the video says more than I could.
Kevin S, Virginia, USA
The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 22, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA