Excellent customer service!!!
August 28, 2012

Excellent customer service!!!

Whiteflash.com provides the extreme top of the line online jewelry shopping experience. My fianc?© and I were looking for the perfect and ideal white gold setting. We found it at WF and was very pleased with the service they provided. Unfortunately, when we received our setting we took the setting and our diamond to a local jeweler. We were told that the diamond would not work in our setting even though our setting was custom designed to fit the diamond we selected. We immediately contacted WF and they quickly responded to help us resolve our issue. The problem was the jeweler wasn?ˆ™t interested in providing us services because we didn?ˆ™t purchase the setting or diamond from them. We found a local independent jeweler whom was happy to assist us and even offered to clean and check the prongs for free!!! Trust me, Whiteflash.com is the place to make that special purchase!!!
Gregory A., Massachusetts, USA

RECENT REVIEWS

September 26, 2023
I worked with Michelle to order my ring, and the customer service and diamond are spectacular! This is my second ring from them, and the quality is unmatched. Wonderful and reasonable prices as well.
Hanna K, Virginia, USA
September 25, 2023
She didn’t expect them to looks so good. The size is perfect.
Christopher N, Texas, USA
September 24, 2023
Thank you for the support and making sure the ring arrived with good timing. Truly sparkles and looks timeless! Had the chance to propose in Florence which was extra special! Then she was enjoying and flaunting the ring throughout the others cities in Italy !! She loved the ring!!
Manny C, New Jersey, USA
September 22, 2023
I looked at a few pear shaped diamonds for my fiancée's engagement ring prior to meeting with Becca. After seeing only a single diamond Becca sourced, I could not stand to see any others. It definitely was the most beautiful diamond I had ever seen and was a perfect match for the yellow sapphire I had already acquired for the ring. I told her what I was looking for, what was important to me and what I knew I didn't like. She delivered efficiently and within my budget. The entire experience was seamless and professional. I will definitely be reaching out to Becca at Whiteflash many more time should I look for additional loose diamonds to have custom jewelry made! Pro-tip: paying in cash allowed me to save on credit card fees - something I had not experienced with other gem dealers.
Evan B, Texas, USA

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