Best Customer Service Experience In Memory
September 11, 2012

Best Customer Service Experience In Memory

Couldn't have been happier! I was looking for a 1.3 ct diamond of superior quality and my Whiteflash rep (Liza) was EXTREMELY helpful. She talked me through the pro's and con's of the various diamonds that fit my criteria and helped me to make the decision. She gave the perfect level of support that enabled me to make an informed decision without feeling like I was being pressured. I was in Africa at the time so we communicated on chat and email which was very convenient. I felt like she was genuinely interested in helping me to make the right decision and in the end I felt great about my purchase. The service didn't stop at that point. I had a bit of a complicated situation and needed to have the ring expedited and sent to a friend and Whiteflash was very helpful throughout the process. The ring itself is beautiful and I have already started recommending Whiteflash to all of my friends.
Michael L., Rhode Island, USA

RECENT REVIEWS

It truly has been a Brilliant Diamond Buying Experience.
October 26, 2026
My mind was blown when I opened that beautiful little black box to find the shiniest diamond ever. It brought tears to my eyes. Not only was the diamond beyond my expectations, so was the treatment I have been given by your company. Your thoughtfulness and attention to my transaction has been a testament to the quality of your product and the professionalism of your company. In a world where customer service is at best lacking, you rank far and above your competition. Thank you and your staff so much for taking care of me every step of the way. It truly has been a "Brilliant Diamond Buying Experience".
Susan D, California, USA
A huge shout-out to Becca at Whiteflash, she was an absolute joy to work with!
October 15, 2026
Buying a stone for an engagement ring can easily feel overwhelming, but Becca made the entire process completely seamless and stress-free. She provided expert guidance and gave us complete confidence and assurance that we were choosing the exact right stone for us. From start to finish, Becca was remarkably responsive to all of my calls and emails, incredibly helpful, and brought such a warm, positive energy to the experience. We could not be happier with our decision. If you are looking for an exceptional, stress-free diamond buying experience, ask for Becca!
Jack H, California, USA
Super thankful to the Whiteflash team.
October 14, 2026
I worked with Becca and she made the process really easy. When the diamond came in she sent photos and videos so I could see exactly what I was getting and answered all the questions I had. Whiteflash sets an incredibly high bar for quality. You can't go wrong!
Esdras E, Illinois, USA
An excellent experience!!
October 12, 2026
Everything was excellently organized on your end, and we are very happy we chose you!!! Thank you!!! High quality and customer service !!!
Vladimir T, Texas, USA