Best Customer Service Experience In Memory
September 11, 2012

Best Customer Service Experience In Memory

Couldn't have been happier! I was looking for a 1.3 ct diamond of superior quality and my Whiteflash rep (Liza) was EXTREMELY helpful. She talked me through the pro's and con's of the various diamonds that fit my criteria and helped me to make the decision. She gave the perfect level of support that enabled me to make an informed decision without feeling like I was being pressured. I was in Africa at the time so we communicated on chat and email which was very convenient. I felt like she was genuinely interested in helping me to make the right decision and in the end I felt great about my purchase. The service didn't stop at that point. I had a bit of a complicated situation and needed to have the ring expedited and sent to a friend and Whiteflash was very helpful throughout the process. The ring itself is beautiful and I have already started recommending Whiteflash to all of my friends.
Michael L., Rhode Island, USA

RECENT REVIEWS

Absolutely beautiful piece.
February 07, 2025
I was a bit hesitant to use an online jeweler but their staff made it a simple process. They communicate very quickly and their work is second to none. The ring has already gotten so many complements just from photos sent to family as I haven’t proposed yet.
Ethan B, South Carolina, USA
Whiteflash jumped to the rescue with amazing service and timely delivery.
February 06, 2025
After being let down by another online jeweler these guys jumped to the rescue delivering a custom ring on time and in amazing as advertised condition. Liza was a huge help keeping me updated all through the ordering production and delivery process.
Barry B, California, USA
Exceptional service and expert guidance at Whiteflash – Highly recommend!
February 05, 2025
Liza at Whiteflash was very helpful to us in buying a diamond ring. She is knowledgeable and explained the various grades, color, clarity and size etc so we could achieve our goal of a quality diamond at a price point we could afford. I have no hesitation in recommending Whiteflash to others who want to purchase a quality diamond within their budget.
William A, Utah, USA
Outstanding service!
January 30, 2025
I spent endless hours shopping at local jewelry stores and could never get the full specifications to make proper comparison of stones and prices, which was frustrating. Working with Whiteflash was seamless largely thanks to Becca and her team, who guided me through every step of the process. Their website provides high resolution stones and 360 views, along with extensive specifications and filters to zero in on the best stones. While I was happy with the initial ring that was provided, I wanted to change the stone and that process was smooth as well. I always knew the costs and timing involved, and Becca kept me informed of where I was in the return process and new shipment.
Jeff C, Florida, USA

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