Best Customer Service Experience In Memory
September 11, 2012

Best Customer Service Experience In Memory

Couldn't have been happier! I was looking for a 1.3 ct diamond of superior quality and my Whiteflash rep (Liza) was EXTREMELY helpful. She talked me through the pro's and con's of the various diamonds that fit my criteria and helped me to make the decision. She gave the perfect level of support that enabled me to make an informed decision without feeling like I was being pressured. I was in Africa at the time so we communicated on chat and email which was very convenient. I felt like she was genuinely interested in helping me to make the right decision and in the end I felt great about my purchase. The service didn't stop at that point. I had a bit of a complicated situation and needed to have the ring expedited and sent to a friend and Whiteflash was very helpful throughout the process. The ring itself is beautiful and I have already started recommending Whiteflash to all of my friends.
Michael L., Rhode Island, USA

RECENT REVIEWS

May 20, 2022
It was my first time for purchasing jewelry online, honestly I have no confidence for unknowing the process initially, but all of my problems were solved after I met the diamond consultant Liza, she was really friendly and proactively to explain the details of diamond quality and also to assist checking my account information again and again.
Barry L, Taiwan
April 22, 2022
I am truly happy with my 2.02 K. I was initially hesitant about K color diamonds, but had recently seen that many were pleased with Whiteflash K color purchases in the 2 carat range. Thanks again for all your help.
Chantel, Utah, USA
April 15, 2022
The ring is stunning. I love it. She loves the ring.
Dusty, Indiana, USA
February 14, 2022
We are blessed! The wedding was great, and the rings are beautiful. Thanks again for assisting us in the ring selection process.
Andres C, Texas, USA

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