Best Customer Service Experience In Memory
September 11, 2012

Best Customer Service Experience In Memory

Couldn't have been happier! I was looking for a 1.3 ct diamond of superior quality and my Whiteflash rep (Liza) was EXTREMELY helpful. She talked me through the pro's and con's of the various diamonds that fit my criteria and helped me to make the decision. She gave the perfect level of support that enabled me to make an informed decision without feeling like I was being pressured. I was in Africa at the time so we communicated on chat and email which was very convenient. I felt like she was genuinely interested in helping me to make the right decision and in the end I felt great about my purchase. The service didn't stop at that point. I had a bit of a complicated situation and needed to have the ring expedited and sent to a friend and Whiteflash was very helpful throughout the process. The ring itself is beautiful and I have already started recommending Whiteflash to all of my friends.
Michael L., Rhode Island, USA

RECENT REVIEWS

We are delighted with it.
July 27, 2026
And also there was excellent feedback and information from accounts and logistics also. Overall very happy with the service. It's simply above and beyond what is available in Ireland.
Neil M, Ireland
The ring is absolutely stunning!
July 27, 2026
I just received my ring, and it’s even more incredible in person. I can’t stop admiring it! The ring is absolutely stunning, but what truly made this special was you, Becca. Your communication, responsiveness, and customer service were simply the best from start to finish. Thank you for making such an important moment so memorable. We couldn’t be happier!
Brenda S, Mexico
Thanks Michelle and Whiteflash!
July 24, 2026
My engagement journey was really difficult; initially I bought the diamond from Whiteflash but I wanted a hometown jeweler to make the setting. Two jewelers later and DAYS to go before I had to leave for the proposal I received the ring back from Whiteflash-they made the setting with an incredibly tight turnaround. QC and the design was absolutely on point. She was over the moon to get and wear her “prize”. I couldn’t have done any of this without Michelle acting quickly to make this all happen. Definitely tense situation on my end but Whiteflash made everything happen. And does this diamond perform-the video says more than I could.
Kevin S, Virginia, USA
The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 22, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA