Exceptionally Wonderful Service
January 23, 2013

Exceptionally Wonderful Service

Contemplating making such a special purchase as buying an engagement ring online initially provoked much reservation in me. Not just because I'd be buying a diamond sight-unseen but for the actual distance between Texas and Auckland, New Zealand. I like to research what I'm buying and checked out stores both in the city and online extensively. I decided to try contacting the Whiteflash staff via the Live Chat option on their website and was promptly given excellent help by Sheerah. She provided the information I needed initially, an estimate on how long I could expect a ring to be made and sent to New Zealand, and followed up with emails regarding any queries I had, as well as pointing me towards a beautiful ring. Ultimately I didn't end up buying from Whiteflash (some surreptitious investigation about style/design from my fiancee-to-be's friends meant going for something more traditional) but Sheerah's help was wonderful and it hardly feels like Whiteflash is miles away on the other side of the world, more like round the block. Their website has individual photos of their diamonds and their designs are superb and extensive. I'd be buying from them if the design I liked was a goer, and I'd gladly buy from them in the future.
Andrew E, New Zealand

RECENT REVIEWS

Love them, love them, love them!
July 19, 2024
So beautiful and sparkly! Thanks!
Diana M, District of Columbia, USA
It was absolutely fantastic.
July 18, 2024
Also, she said yes! It was a wonderful engagement. Thank you so much for your assistance and for getting the ring here so quickly.
Noah S, Georgia, USA
The ring is beautiful!!
July 16, 2024
It couldn’t of turned out any better and Conley loves it, thank you for all of your help with design and choosing the perfect diamond!
Cody W, California, USA
The ring is stunning!!! I don't want to take it off!
July 15, 2024
Not all online shopping experiences are great but I have to say Whiteflash impressed me. I started shopping for a diamond ring several months ago with the help of Becca at Whiteflash. She is an extremely knowledgeable and a certified GIA expert. She helped me find the perfect diamonds for the setting and sent numerous photos and videos before I made my choices. Honestly, I have never been given this kind of attention virtually. The finished product exceeded my expectations and the ring is stunning. Thank you Becca for making this such a great experience! I appreciate all of your amazing follow up and will tell everyone about you.
Debra C, Arizona, USA

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