Exceptionally Wonderful Service
January 23, 2013

Exceptionally Wonderful Service

Contemplating making such a special purchase as buying an engagement ring online initially provoked much reservation in me. Not just because I'd be buying a diamond sight-unseen but for the actual distance between Texas and Auckland, New Zealand. I like to research what I'm buying and checked out stores both in the city and online extensively. I decided to try contacting the Whiteflash staff via the Live Chat option on their website and was promptly given excellent help by Sheerah. She provided the information I needed initially, an estimate on how long I could expect a ring to be made and sent to New Zealand, and followed up with emails regarding any queries I had, as well as pointing me towards a beautiful ring. Ultimately I didn't end up buying from Whiteflash (some surreptitious investigation about style/design from my fiancee-to-be's friends meant going for something more traditional) but Sheerah's help was wonderful and it hardly feels like Whiteflash is miles away on the other side of the world, more like round the block. Their website has individual photos of their diamonds and their designs are superb and extensive. I'd be buying from them if the design I liked was a goer, and I'd gladly buy from them in the future.
Andrew E, New Zealand

RECENT REVIEWS

The perfect place to start your engagement ring journey.
May 08, 2026
Liza is great! This should be your first stop regardless if you're sure or unsure about the engagement ring you're looking for. You're about to switch out different diamond shapes to see how they look on particular settings. This was an extremely insightful experience. Liza is patient, transparent, and well knowledgeable about diamonds. This is a must stop on your engagement ring journey.
Syreeta L, Texas, USA
I loved the ring and she loved it too! :)
May 07, 2026
The staff was very helpful in providing information and feedback that assisted me in choosing my ring as well as quick response time to my emails.
Leandro V, Texas, USA
She said YES and loved the ring!
May 06, 2026
I set up the proposal on Monday afternoon and she said YES! She loved the ring! And everyone who has seen it on her or in pictures has had nothing but compliments. I can't wait for y'all to meet! Thank you again for all your help!
Andrew V, Texas, USA
I absolutely love it!!!! It's stunning. Everything I hoped it would be
May 05, 2026
There aren't enough stars for Liza and Whiteflash! Exceptional customer service, experience, and ring! I would recommend them to my closest friends and family. 10/10
Sarah S, Oregon, USA

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