Exceptionally Wonderful Service
January 23, 2013

Exceptionally Wonderful Service

Contemplating making such a special purchase as buying an engagement ring online initially provoked much reservation in me. Not just because I'd be buying a diamond sight-unseen but for the actual distance between Texas and Auckland, New Zealand. I like to research what I'm buying and checked out stores both in the city and online extensively. I decided to try contacting the Whiteflash staff via the Live Chat option on their website and was promptly given excellent help by Sheerah. She provided the information I needed initially, an estimate on how long I could expect a ring to be made and sent to New Zealand, and followed up with emails regarding any queries I had, as well as pointing me towards a beautiful ring. Ultimately I didn't end up buying from Whiteflash (some surreptitious investigation about style/design from my fiancee-to-be's friends meant going for something more traditional) but Sheerah's help was wonderful and it hardly feels like Whiteflash is miles away on the other side of the world, more like round the block. Their website has individual photos of their diamonds and their designs are superb and extensive. I'd be buying from them if the design I liked was a goer, and I'd gladly buy from them in the future.
Andrew E, New Zealand

RECENT REVIEWS

September 01, 2021
The diamond was just set and sent back to me. It’s gorgeous! I truly can’t see any inclusions and it looks huge! I’m so happy with my choice - thank you for all of your help!
Alexandra U, Pennsylvania, USA
September 01, 2021
The diamond was just set and sent back to me. It’s gorgeous! I truly can’t see any inclusions and it looks huge! I’m so happy with my choice - thank you for all of your help!
Alexandra U, Pennsylvania, USA
August 20, 2021
The diamond arrived safely and I love it. We are very happy! My fiancée sometimes gazes into it and enjoys its brilliance. The overall light performance is just awesome. It looks gorgeous when observed with the H&A scope. Perfect symmetry!
Hiroaki T, Japan
July 28, 2021
Well, I waited for the man for 22 years. The best man. The perfect man for me. And for 37 years he's spoiled me, and loved me, and provided for me, and protected me and just plain been there for me. He's turned up a zillion times and done more, given more and been more than I could ever have expected when he first wandered into a friend's room at college when he was 18 years old and was introduced to me as "the guy who lives on the next floor...." We married just before he turned 20 and just after I'd turned 24. We were both with other people when we met, but I knew within 3 days of meeting him that this was 'the guy'. This was The One. He was, and has forever been since, my beloved. So when we got to *this* place in time with rings, and we decided this would be the IT ring, the *last* ring, there was just no other name. This is my 'Beloved'." Thank you, ladies, for all your help.
Hollian P, Massachusetts, USA

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