Exceptionally Wonderful Service
January 23, 2013

Exceptionally Wonderful Service

Contemplating making such a special purchase as buying an engagement ring online initially provoked much reservation in me. Not just because I'd be buying a diamond sight-unseen but for the actual distance between Texas and Auckland, New Zealand. I like to research what I'm buying and checked out stores both in the city and online extensively. I decided to try contacting the Whiteflash staff via the Live Chat option on their website and was promptly given excellent help by Sheerah. She provided the information I needed initially, an estimate on how long I could expect a ring to be made and sent to New Zealand, and followed up with emails regarding any queries I had, as well as pointing me towards a beautiful ring. Ultimately I didn't end up buying from Whiteflash (some surreptitious investigation about style/design from my fiancee-to-be's friends meant going for something more traditional) but Sheerah's help was wonderful and it hardly feels like Whiteflash is miles away on the other side of the world, more like round the block. Their website has individual photos of their diamonds and their designs are superb and extensive. I'd be buying from them if the design I liked was a goer, and I'd gladly buy from them in the future.
Andrew E, New Zealand

RECENT REVIEWS

We were super happy with my wife’s pendant diamond earrings.
January 13, 2026
Exactly as shown on the site and they showed up before Christmas.
John R, California, USA
Absolutely beautiful - love it!!
January 12, 2026
Great experience working with Lisa who helped us to get this gorgeous diamond!
Xue L, New York, USA
She said “yes!”
January 12, 2026
The ring is beautiful. Thank you very much for your help in this process.
Martino S, Florida, USA
She said yes!
January 09, 2026
The diamond was absolutely radiating. She never stops looking at it and her friends say it’s the most perfect thing they’ve seen. Can’t thank you enough for the advice, patience, and doing all you could to get it here. I look forward to an early order of the perfect wedding band. Thanks a million.
Lane H, California, USA

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