Exceptionally Wonderful Service
January 23, 2013

Exceptionally Wonderful Service

Contemplating making such a special purchase as buying an engagement ring online initially provoked much reservation in me. Not just because I'd be buying a diamond sight-unseen but for the actual distance between Texas and Auckland, New Zealand. I like to research what I'm buying and checked out stores both in the city and online extensively. I decided to try contacting the Whiteflash staff via the Live Chat option on their website and was promptly given excellent help by Sheerah. She provided the information I needed initially, an estimate on how long I could expect a ring to be made and sent to New Zealand, and followed up with emails regarding any queries I had, as well as pointing me towards a beautiful ring. Ultimately I didn't end up buying from Whiteflash (some surreptitious investigation about style/design from my fiancee-to-be's friends meant going for something more traditional) but Sheerah's help was wonderful and it hardly feels like Whiteflash is miles away on the other side of the world, more like round the block. Their website has individual photos of their diamonds and their designs are superb and extensive. I'd be buying from them if the design I liked was a goer, and I'd gladly buy from them in the future.
Andrew E, New Zealand

RECENT REVIEWS

June 30, 2022
The diamond looks amazing in the setting we chose. And, we've been extremely pleased with White Flash. You guys are the best! We often talk about how happy we are with the ring, and how we wouldn't have done it any other way :) Thank you again for all your help and patience along the way. It was a pleasure working with you.
Gaetano G, Illinois, USA
June 24, 2022
The diamond is absolutely gorgeous, she loves it!!
Alexander O, Michigan, USA
June 20, 2022
My consultant was Michelle who responding very attentively to my queries and in providing additional information regarding the diamonds I was considering. I was very impressed with the lack of "hard selling" especially when I was contemplating getting a larger carat size (and more expensive) diamond instead. Overall the experience with WhiteFlash from consultation up to when my diamond was delivered was a truly fantastic one. Highly recommended!
Kira, Malaysia
June 05, 2022
The proposal was great. She definitely loves the diamond we picked out. At first glance she thought it was a 2ct diamond. She does notice the color when looking from the side but the amazing cut and fire from angle top really over powers the slight amount of color.
Anthony C, Canada

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