Exceptionally Wonderful Service
January 23, 2013

Exceptionally Wonderful Service

Contemplating making such a special purchase as buying an engagement ring online initially provoked much reservation in me. Not just because I'd be buying a diamond sight-unseen but for the actual distance between Texas and Auckland, New Zealand. I like to research what I'm buying and checked out stores both in the city and online extensively. I decided to try contacting the Whiteflash staff via the Live Chat option on their website and was promptly given excellent help by Sheerah. She provided the information I needed initially, an estimate on how long I could expect a ring to be made and sent to New Zealand, and followed up with emails regarding any queries I had, as well as pointing me towards a beautiful ring. Ultimately I didn't end up buying from Whiteflash (some surreptitious investigation about style/design from my fiancee-to-be's friends meant going for something more traditional) but Sheerah's help was wonderful and it hardly feels like Whiteflash is miles away on the other side of the world, more like round the block. Their website has individual photos of their diamonds and their designs are superb and extensive. I'd be buying from them if the design I liked was a goer, and I'd gladly buy from them in the future.
Andrew E, New Zealand

RECENT REVIEWS

I LOVE THE DIAMOND -- it is so beautiful and truly has great fire and flash.
November 09, 2026
Michelle was absolutely amazing! She provided experienced, professional advice and was very honest in her recommendations which I greatly appreciated. In no way did she try to 'sell' me on something but advised me almost as a good friend would do! She knows her business! I am so happy to have worked with her and the diamond is SUPERB! Thanks Michelle!
Chris T, Arizona, USA
The ring is beautiful.
November 06, 2026
Liza - thank you so much for your help again on this ring. IT TURNED OUT SO AMAZINGLY BEAUTIFUL. I could not be happier and I am so thankful for your continued expertise and guidance. Thank you again to the whole Whiteflash Team.
Stephen B, Colorado, USA
It is AMAZING! Thank you so much!
November 03, 2026
She loved her ring and everything turned out beautiful!!!
James T, Alabama, USA
Was able to find the right ring thanks to Liza!
November 02, 2026
She answered all questions I had; made the process super easy for someone who did not know about jewelry. Thank you again for all your help. The ring turned out perfect!
Daniel C, Texas, USA