Exceptionally Wonderful Service
January 23, 2013

Exceptionally Wonderful Service

Contemplating making such a special purchase as buying an engagement ring online initially provoked much reservation in me. Not just because I'd be buying a diamond sight-unseen but for the actual distance between Texas and Auckland, New Zealand. I like to research what I'm buying and checked out stores both in the city and online extensively. I decided to try contacting the Whiteflash staff via the Live Chat option on their website and was promptly given excellent help by Sheerah. She provided the information I needed initially, an estimate on how long I could expect a ring to be made and sent to New Zealand, and followed up with emails regarding any queries I had, as well as pointing me towards a beautiful ring. Ultimately I didn't end up buying from Whiteflash (some surreptitious investigation about style/design from my fiancee-to-be's friends meant going for something more traditional) but Sheerah's help was wonderful and it hardly feels like Whiteflash is miles away on the other side of the world, more like round the block. Their website has individual photos of their diamonds and their designs are superb and extensive. I'd be buying from them if the design I liked was a goer, and I'd gladly buy from them in the future.
Andrew E, New Zealand

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My daughter LOVED the bracelet. It is beautiful.
September 18, 2026
When shopping for a natural diamond bracelet for our daughter's wedding, we wanted exceptional quality without paying extra for a big-name brand like Tiffany or Winston. Whiteflash exceeded expectations -- the care they took in helping us select the right stones was outstanding, and it was clear how much they've invested in customer service, from the first conversation through to delivery. The bracelet was stunning on the day. Highly recommend if you want real diamond expertise paired with a genuinely attentive buying experience
Bruce C, California, USA
Becca and the Whiteflash team were amazing to work with!
September 18, 2026
Throughout the entire engagement ring purchasing process, Becca was very responsive and informative, helping explain all the little details and decisions to consider. She made the process smooth and enjoyable, and everyone was incredibly friendly along the way.
Matthew B, Texas, USA
I'm enjoying dinner three times a week and Becca is the best!
September 18, 2026
Whiteflash specifically Becca at Whiteflash made this such an easy process... The most beautiful .9 carat simply gorgeous stunning amazing brilliant diamond.... In an elegant styled tulip pronged white gold setting.... She is now cooking dinner for me three times a week!..... No no not Becca... Heather absolutely loves the diamond and can't wait to wear it around all the bougie family members. I was confused on the order and entered it twice Becca called me on the next business day and said let's go through this and make sure you're getting exactly what you want.... She found a setting for me that was much better for that particular Stone than the one I had selected... She suggested this upgraded setting at a even more affordable price..... I'm enjoying dinner three times a week and Becca is the best I hope to have many more diamond purchase experiences with Becca at White flash!!! Bill.... Previously from Tallahassee now living in Lake County Florida near but not in The villages.
Bill W, Florida, USA
We couldn't be happier with our experience with Whiteflash Jewelry!
September 17, 2026
We were celebrating our 30th anniversary, and the entire process of selecting the perfect 1.5-carat natural diamond and solitaire setting was easy and enjoyable. Liza was incredibly helpful throughout the process, and she and the design team went above and beyond to create a custom plain wedding band that fit beautifully with the solitaire. Their guidance, attention to detail, and willingness to make sure everything was exactly what we wanted made the experience truly special. Most importantly, we absolutely love the finished product. The diamond is stunning, the setting is beautiful, and the custom band complements it perfectly. We couldn't have asked for a better ring to celebrate our 30th anniversary. We would highly recommend Whiteflash to anyone looking for exceptional quality, personal service, and a beautiful finished piece.
Edgar S, Nevada, USA