Exceptionally Wonderful Service
January 23, 2013

Exceptionally Wonderful Service

Contemplating making such a special purchase as buying an engagement ring online initially provoked much reservation in me. Not just because I'd be buying a diamond sight-unseen but for the actual distance between Texas and Auckland, New Zealand. I like to research what I'm buying and checked out stores both in the city and online extensively. I decided to try contacting the Whiteflash staff via the Live Chat option on their website and was promptly given excellent help by Sheerah. She provided the information I needed initially, an estimate on how long I could expect a ring to be made and sent to New Zealand, and followed up with emails regarding any queries I had, as well as pointing me towards a beautiful ring. Ultimately I didn't end up buying from Whiteflash (some surreptitious investigation about style/design from my fiancee-to-be's friends meant going for something more traditional) but Sheerah's help was wonderful and it hardly feels like Whiteflash is miles away on the other side of the world, more like round the block. Their website has individual photos of their diamonds and their designs are superb and extensive. I'd be buying from them if the design I liked was a goer, and I'd gladly buy from them in the future.
Andrew E, New Zealand

RECENT REVIEWS

She said yes and loves it !!
August 18, 2025
Kelsi and I just wanted to thank you so much for all your help and expertise. She absolutely loves the ring.
Wes & Kelsi, North Carolina, USA
They are wonderful🔥
August 18, 2025
Thank you Becca I love them. Thank you for your help and care for this! So happy and stunning match!
Jennifer P, Pennsylvania, USA
I love the diamond.
August 14, 2025
Really happy with the diamond and the fabulous packaging. Thanks so much again for your top tier service during the process.
Luke R, UK
She said yes and loves it!
August 12, 2025
I just want to say thank you for such an amazing job on my fiancées ring. She loves it so much
Felix C, Texas, USA

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