Exceptionally Wonderful Service
January 23, 2013

Exceptionally Wonderful Service

Contemplating making such a special purchase as buying an engagement ring online initially provoked much reservation in me. Not just because I'd be buying a diamond sight-unseen but for the actual distance between Texas and Auckland, New Zealand. I like to research what I'm buying and checked out stores both in the city and online extensively. I decided to try contacting the Whiteflash staff via the Live Chat option on their website and was promptly given excellent help by Sheerah. She provided the information I needed initially, an estimate on how long I could expect a ring to be made and sent to New Zealand, and followed up with emails regarding any queries I had, as well as pointing me towards a beautiful ring. Ultimately I didn't end up buying from Whiteflash (some surreptitious investigation about style/design from my fiancee-to-be's friends meant going for something more traditional) but Sheerah's help was wonderful and it hardly feels like Whiteflash is miles away on the other side of the world, more like round the block. Their website has individual photos of their diamonds and their designs are superb and extensive. I'd be buying from them if the design I liked was a goer, and I'd gladly buy from them in the future.
Andrew E, New Zealand

RECENT REVIEWS

I WILL be a return customer.
June 05, 2026
I cannot tell you how much the earrings have fulfilled and exceeded my expectations! I was impressed by Whiteflash's website, customer service, and purchasing procedures, as they added legitimacy to the experience, but I held my judgment until I saw the product. Not only was I not disappointed; I was floored. These earrings and my engagement ring are now my favorite pieces in a pretty extensive collection. I WILL be a return customer.
Vickie G, Oregon, USA
Fantastic customer service!
June 04, 2026
I picked up the ring today, it's gorgeous, My wife loves it. Really great experience working with Whiteflash.
Ewell B, Arizona, USA
She loved it!
June 01, 2026
She's always getting comments on how beautiful it is and telling me how much she loves it. Thanks for your help!
Gary K, Tennessee, USA
Oh my gosh I am in love!
May 31, 2026
It’s beyond perfect! Truly thank you so so much!
Megan D, Minnesota, USA

Be Inspired By Our Designer Engagement Rings

Find the perfect Designer Ring for your special diamond by clicking the links below, and let us build the ultimate ring for the love of your life!
FIND DIAMONDS FIND JEWELRY
GO TO MY CART CONTINUE SHOPPING PROCEED TO CHECKOUT FIND DIAMONDS FIND JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS
COMPARE REMOVE ALL FIND MORE JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS