Priceless Customer Service
February 28, 2014

Priceless Customer Service

Like everyone else, I searched endlessly for the "perfect" diamond for a engagement ring setting I purchased from a local jeweler. With the help of Whiteflash, I was able to purchase a A CUT ABOVE Super Ideal Princess Cut Diamond, along with a "Divisi" wedding band for my future wife. :) Trying to get the most discount possible for my purchase. I chose to wire transfer my money, to get the additional 3% discount instead of using my credit card. Although I was confident that Whiteflash was a reputable jeweler, I was hesitant. However, after my wire transfer. I received an email from Whiteflash saying that the funds were received. And that very same day, my order was shipped. The level of customer service you get from Whiteflash is priceless. I would like to again thank Whiteflash for everything they have done to make my online jewelry purchase a memorable experience. My fiancée and I look forward to future purchases with Whiteflash. :)
Mike R, California, USA

RECENT REVIEWS

We are delighted with it.
July 27, 2026
And also there was excellent feedback and information from accounts and logistics also. Overall very happy with the service. It's simply above and beyond what is available in Ireland.
Neil M, Ireland
The ring is absolutely stunning!
July 27, 2026
I just received my ring, and it’s even more incredible in person. I can’t stop admiring it! The ring is absolutely stunning, but what truly made this special was you, Becca. Your communication, responsiveness, and customer service were simply the best from start to finish. Thank you for making such an important moment so memorable. We couldn’t be happier!
Brenda S, Mexico
Thanks Michelle and Whiteflash!
July 24, 2026
My engagement journey was really difficult; initially I bought the diamond from Whiteflash but I wanted a hometown jeweler to make the setting. Two jewelers later and DAYS to go before I had to leave for the proposal I received the ring back from Whiteflash-they made the setting with an incredibly tight turnaround. QC and the design was absolutely on point. She was over the moon to get and wear her “prize”. I couldn’t have done any of this without Michelle acting quickly to make this all happen. Definitely tense situation on my end but Whiteflash made everything happen. And does this diamond perform-the video says more than I could.
Kevin S, Virginia, USA
The diamond earrings I purchase for my wife’s birthday came out beautiful.
July 22, 2026
I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA