Whiteflash- Amazing Selection, Excellent Customer Service and Prompt Delivery
March 18, 2013

Whiteflash- Amazing Selection, Excellent Customer Service and Prompt Delivery

I purchased a wedding set (diamond engagement ring and a wedding band) from Whiteflash.com. I had virtually no experience in purchasing jewelry prior to this. I loved the fact that the online agents were extremely patient and helpful in answering my question. They provided excellent service; the only one thing I didn't like so much was that I had to ask probing questions about the kind of ring I should get. They didn't volunteer any information so I had to pick a diamond on my own and then ask questions regarding it. If you could improve the experience of selecting jewelry a little bit, I would definitely give you an absolute A+. That being said, I think you guys offer an amazing personalized service at an affordable rate. I absolutely loved the fact that your representatives followed up with me multiple times to ensure that I am constantly kept in the loop. The pictures of the finished engagement ring was icing on the cake. Thank you so much! You have earned yourself a loyal customer!
Bilal I, Canada

RECENT REVIEWS

August 04, 2022
Whiteflash was an amazing experience. Michelle helped me make sure I had all of the information I needed to make a decision, including any extra pictures/videos I requested of the diamond. The overnight shipping was a streamlined process and everything was packaged beautifully. She then followed up every step of the way to make sure my fiancée, and myself were totally satisfied.
Jacob B, New Hampshire, USA
May 29, 2022
During my search for a ring, I was deciding between James Allen, Blue Nile or White Flash. I noticed there aren't a lot of choice at JA, or BN, so I gave White Flash a try. (Never heard of them before) One of my major concern about buying a diamond is how to choose one? Carats, Clarity, Color, and Cut was all very confusing and its hard to determine which level is acceptable or not. On top of that, there's impurities, and ratios to consider. To my surprise, Whiteflash's was able to solve all those concerns for me. My sales associate Becca was really knowledgeable, helpful, and honest. She asked for my preferences and gave me a few excellent choices to choose from. Unlike sales associates from other companies, where they try to push you to purchase the most expensive diamonds. White flash gave their fair opinion and really think in my shoes. The other aspects that led me to Whiteflash was their lifetime trade up benefit, 30 day return money back guarantee, AGS laboratory certificates (One of the highest standards laboratory, better than GIA imo) I was really happy with my purchase and just wanted to say thank you so much Becca!
Michael C, Canada
May 20, 2022
It was my first time for purchasing jewelry online, honestly I have no confidence for unknowing the process initially, but all of my problems were solved after I met the diamond consultant Liza, she was really friendly and proactively to explain the details of diamond quality and also to assist checking my account information again and again.
Barry L, Taiwan
April 22, 2022
I am truly happy with my 2.02 K. I was initially hesitant about K color diamonds, but had recently seen that many were pleased with Whiteflash K color purchases in the 2 carat range. Thanks again for all your help.
Chantel, Utah, USA

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