Quality, Gorgeous Diamonds and Equally Valuable Service
April 19, 2013

Quality, Gorgeous Diamonds and Equally Valuable Service

When I began looking for an engagement ring with my SO I was looking at Blue Nile. But then during my research process (Pricescope) I found Whiteflash. The service from the get go was much better than other online vendors and brick-and-mortar stores in my area. Whiteflash provided idealscope, h&a, aset and magnified images. I tried to do this with BN and also B2C jewels but they were unable to provide them because their diamonds are drop shipped and not in house. Also, Whiteflash provided images and pictures when I requested them. Since I'm in the Houston area I was able to see the final 3 diamonds that I had chosen side by side. Since we're on a budget we decided to go with the higher quality but smaller carat (0.83) and it is gorgeous. The service provided to me by my consultant from WF and the entire team was outstanding and I did not feel that it was just a sale for them. The entire process felt more like a service and wasn't pushy at all. Diamond buying for a newbie is a bit overwhelming because alot of the information out there is untrue and everyone just wants you to buy their goods that looks so flashy in their bright store lights. Another plus is that not only is their service great but their diamonds are picked by their experts and are onsite (the inhouse diamonds) and that makes a huge difference in the quality that you are getting vs a typical online vendor or B&M store. There is no way that you will walk out with a cruddy diamond from them if you go with their in-house diamonds. The lighting in their store is natural lighting and not meant to deceive. They provide loupes and the sarin reports as well when you're looking so you really know what you're getting. By the way, after my entire process was complete and I was waiting for my e-ring B2C jewels sent me an email asking, "What images did you want again?" That was hilarious and I'm so glad I hadn't waited around for them or other vendors to provide images that WF does automatically.
Nubia B, Texas, USA

RECENT REVIEWS

December 11, 2017
The ring is absolutely beautiful. I love the two-tone aspect of it w/ the gold & platinum prongs. As for the diamond, it's perfect. I opened the package sitting in my car in the Fedex parking lot yesterday in OK City, w/ the bright sunlight shining in, & as soon as I opened the pretty little red & black box, there were flashes & sparkles going all over the place...some actually quite blinding ;-) I am very pleased w/ the ring as a whole, the band is exactly what I imagined, & the diamond is perfect! Thank you & your other team members SO much for making this decision & the subsequent process of selection such a wonderful experience. I think I knew that first day that I walked into Whiteflash, that I would be back there for this very important purchase. Your personally, friendly demeanor, & genuine care & knowledge of the stones always led me back to Whiteflash when I was looking elsewhere...well, & the perfectly-cut diamonds.
Mark B, Texas, USA
December 04, 2017
The ring is absolutely beautiful! Thank you for all your patience and wonderful customer service. Your reputation is well deserved!
Dexter N, Georgia, USA
December 01, 2017
Excellent customer service, willing to answer all questions, great diamond and setting
Nabil D, Pennsylvania, USA
November 28, 2017
I (and my fiancée!) absolutely love the ring! It’s more gorgeous than we could have even imagined! It’s so brilliant and beautiful, and my fiancée is ecstatic and can’t stop looking at it! We are so glad that we found you guys and decided to purchase our ring from you! It was a great process, and you were extremely helpful! You can tell how happy I am by all the exclamation points!
Bradley K, Ohio, USA

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