Whiteflash- Exceptional customer service
May 31, 2013

Whiteflash- Exceptional customer service

First and foremost thank you for such outstanding customer service with respect to the Journey pendant I received today. It has been an absolute pleasure dealing with your company at every stage of the process. Most importantly thank you for creating such an exquisite piece of jewellery for my wife for our 10th Wedding Anniversary, it is absolutely gorgeous, the only unfortunate thing is that I have to wait another week to see her response but will let you know how it goes. I must admit in the first instance I thought I was absolutely crazy buying diamond jewellery from the US to Australia – your exceptional customer service and absolutely beautiful jewellery creation has only confirmed how wrong my initial thoughts were and have only confirmed the outstanding reviews Whiteflash continues to receive. Sincerely thank you for such an outstanding experience in purchasing this jewellery for my wife, each and everyone of you has been absolutely fantastic.
Lindsay S, Australia

RECENT REVIEWS

Outstanding service!
January 30, 2025
I spent endless hours shopping at local jewelry stores and could never get the full specifications to make proper comparison of stones and prices, which was frustrating. Working with Whiteflash was seamless largely thanks to Becca and her team, who guided me through every step of the process. Their website provides high resolution stones and 360 views, along with extensive specifications and filters to zero in on the best stones. While I was happy with the initial ring that was provided, I wanted to change the stone and that process was smooth as well. I always knew the costs and timing involved, and Becca kept me informed of where I was in the return process and new shipment.
Jeff C, Florida, USA
My WhiteFlash-hearts & Arrow men's diamond ring!!
January 30, 2025
The fire is bright!!!! What I was looking for a "Hearts & Arrow" cut. The Gold ring is a nice design done well!!! WhiteFlash, for my WhiteFlash-hearts & Arrow men's diamond ring!! I do see the even-fire throughout this stone & my Jeweler verified this as well, hearts & Arrow diamond. He's never heard of WhiteFlash until now! Thanks for making this possible B. Eastman.
Bill R, Florida, USA
The earrings are awesome!
January 29, 2025
Everything I imagined and more! Definitely a dream come true!! Thanks for the great customer service and everything!
Alex H, Virginia, USA
The diamond is amazing.
January 27, 2025
Thank you for your help with everything and the very easy international shipping. Picking up the parcel and coordinating with FedEx was very simple and quick. Everything arrived undamaged and unpacking was a joy. I love the box and obviously the diamond itself is amazing. I'm really happy with the pick. Now its just a matter of getting it set. The Christmas earpieces also look fantastic.
Moritz M, Germany

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