September 02, 2013

The level of customer service at Whiteflash is phenomenal

About a month ago we ordered a pair of diamond earrings from here, and they were just as stunning as we expected. We tried going the route of a local jeweler; however it was just so difficult to find one in our area that we could really trust. Somehow many jewelers just rub me the wrong way ... I can never be sure if they are using some underhanded sales tactic to sell me a POS diamond. And the return policy just isn't there like it is with Whiteflash. Just like the first time around, the level of customer service at Whiteflash is phenomenal -above and beyond. The earrings were priced right, made perfectly to spec, and shipped quickly.

Anthony L, California, USA

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April 22, 2024

The sales rep was helpful and friendly.

They were willing and able to resolve issues efficiently and quickly.

Cho J, Singapore

April 22, 2024

OoOoO wow! We are stoked!!!

We love the new diamond and new ring as a whole! Thank you again so much.

Sean T, New York, USA

April 21, 2024

Working with and buying my fiancé's engagement ring from Whiteflash was a fantastic experience.

As soon as I showed I was interested in buying a ring I was assigned a diamond consultant. Michelle was knowledgeable, but not pushy and helped the whole process run very smooth. The end result was perfect and when I popped the big question on a gondola in Venice, the ring I bought at Whiteflash was the perfect finishing touch. I will soon be back to Whiteflash get my wife-to-be's wedding ring and know it will be a great experience.

Peter M, California, USA

April 20, 2024

Whiteflash carries a huge selection of ring styles way more than my local high end jeweler.

This place is truly awesome in terms of customer service, finding the right diamond and/or ring, and prices that make sense. First customer service is phenomenal I asked if a specific date is possible and they delivered as asked for and communicated with progress the whole way, they really have an unbeatable trade in policy along with a huge selection of ring types and styles way more than my local high end jeweler. Lastly, prices that make sense where you have an idea how much the type of diamond costs but not trying to sell a premium for a brand or this is more "sparkly" so it is 3x cost. "A path opens to those who are honest." Brittany and America are fantastic!

Davie P, Illinois, USA

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The level of customer service at Whiteflash is phenomenal

RECENT REVIEWS

The sales rep was helpful and friendly.

OoOoO wow! We are stoked!!!

Working with and buying my fiancé's engagement ring from Whiteflash was a fantastic experience.

Whiteflash carries a huge selection of ring styles way more than my local high end jeweler.

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