Whiteflash- Great experience from search to purchase
October 09, 2013

Whiteflash- Great experience from search to purchase

I had a great experience with every aspect of purchasing my fiancée’s engagement ring through WhiteFlash. The first positive experience was with the information on the site to point out the important things to look for in a diamond and how differences in ratings (for cut, color, and clarity) will affect the actual appearance of the stone. After getting an initial idea of what I was looking for, I started adding items to my Wish List on the website in order to come back to them and compare. The Wish List is a good feature in and of itself, as it lets you save the items you're interested in and also compare them side by side. A few days after starting the Wish List, I was contacted by a WhiteFlash representative via email, offering to answer any questions that I had. I set up a phone conversation with her, during which time I shared with her what I was looking for and asked her a number of questions -- we were on the phone for at least 30 minutes, and she was very willing to answer all of my many questions and she was able to provide useful insight into the process that really helped me narrow my search even further. I worked withmy consultant for the next few weeks, going back and forth with different options of diamonds and rings, and eventually I chose a combination that she had helped find. I never felt pressured and I always received a prompt response. I was initially worried about buying through an online retailer, but having my consultants one-on-one attention made the process so much better and I'd recommend others consider Whiteflash as well. My fiancée and I are both thrilled with the ring.
Jeff C, Washington, USA

RECENT REVIEWS

November 26, 2021
I picked the ring up from the airport about a week ago, and surprised my girlfriend and some friends we were holidaying with by proposing on the 20th. Thanks for your help, she absolutely loves it!
Hayden C, Australia
November 26, 2021
We had the pleasure of working with Becca and the Whiteflash (WF) team earlier this year. Becca is truly a credit to the company through her warm approach, professionalism, expertise and going above and beyond communicating with us across distance and timezones! For those who have done their homework (research), there are few better options than WF (and that AGS>GIA). The diamond I selected is truly ACA; I suspect the independent Jewellers I worked with thought the same but were too polite to say. Many thanks again to Becca and the WF team, most grateful for all your help!
Jonathan T, UK
November 25, 2021
I was a bit skeptical when it came to ordering my engagement ring online for various reasons, but after speaking with Becca all my nerves were put to ease. Every concern, question, and ultimately choice of ring was met with expert precision answers and details I hadn't even thought to ask. I cannot recommend WhiteFlash enough! They are the Best. We absolutely love the ring!
Roland G, Texas, USA
November 25, 2021
I picked up my ring this morning and I absolutely love it!! I could not be happier with everything you did to help me make the perfect choice. Your patience and guidance was invaluable. I have recommended Whiteflash to quite a few people! Any time I am in the market for excellent quality jewelry you will be the first person I contact. Although I wouldn't wish the loss of an original ring on anyone, I am so very happy I found you to replace mine. Thank you, thank you, thank you I am one super satisfied customer!
Susan L, New York, USA

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