Whiteflash- Great experience from search to purchase
October 09, 2013

Whiteflash- Great experience from search to purchase

I had a great experience with every aspect of purchasing my fiancée’s engagement ring through WhiteFlash. The first positive experience was with the information on the site to point out the important things to look for in a diamond and how differences in ratings (for cut, color, and clarity) will affect the actual appearance of the stone. After getting an initial idea of what I was looking for, I started adding items to my Wish List on the website in order to come back to them and compare. The Wish List is a good feature in and of itself, as it lets you save the items you're interested in and also compare them side by side. A few days after starting the Wish List, I was contacted by a WhiteFlash representative via email, offering to answer any questions that I had. I set up a phone conversation with her, during which time I shared with her what I was looking for and asked her a number of questions -- we were on the phone for at least 30 minutes, and she was very willing to answer all of my many questions and she was able to provide useful insight into the process that really helped me narrow my search even further. I worked withmy consultant for the next few weeks, going back and forth with different options of diamonds and rings, and eventually I chose a combination that she had helped find. I never felt pressured and I always received a prompt response. I was initially worried about buying through an online retailer, but having my consultants one-on-one attention made the process so much better and I'd recommend others consider Whiteflash as well. My fiancée and I are both thrilled with the ring.
Jeff C, Washington, USA

RECENT REVIEWS

October 07, 2020
I just purchased a stunning ACA diamond with the help of Michelle at Whiteflash, who also helped me with my first purchase in 2014. The Whiteflash team members are extremely kind, patient, and knowledgeable. When it comes to quality diamonds and customer service, Whiteflash is second to none!
Rebecca R, California, USA
October 05, 2020
You made everything perfect! I have nothing but the highest praise for You, Brittany, and everyone at WhiteFlash. I am a lifelong customer and tell everyone about you! My beautiful wife is wearing her WF ring, earrings and pendent for our 25th anniversary at the beach. She loves them as does everyone who sees them. Thank you!
Xavier P, California, USA
October 03, 2020
I just wanted you to know that we received the ring. It’s beautiful! My fiancée Jhoie is thrilled!! Thanks for contacting us a few months ago and for all of your guidance ... it really helped us find the right diamond and ring for us. You are awesome!!! :)
William M, California, USA
September 30, 2020
I'm a little bit of a perfectionist looking for a perfect cut, I probably looked at over 50 different diamonds comparing their GIA and AGS certificates looking for the perfect measurements and ratios of angles and facet lengths. Once I found Whiteflash, my detailed assessments ended as all of their Above Hearts and Arrows cut diamonds, met my criteria. Their sales staff was a joy to work with and even created a few additional videos of diamonds to address my questions. OMG their box even matched my fiances shoes. LOL
Richard A, Colorado, USA

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