Whiteflash- Great experience from search to purchase
October 09, 2013

Whiteflash- Great experience from search to purchase

I had a great experience with every aspect of purchasing my fiancée’s engagement ring through WhiteFlash. The first positive experience was with the information on the site to point out the important things to look for in a diamond and how differences in ratings (for cut, color, and clarity) will affect the actual appearance of the stone. After getting an initial idea of what I was looking for, I started adding items to my Wish List on the website in order to come back to them and compare. The Wish List is a good feature in and of itself, as it lets you save the items you're interested in and also compare them side by side. A few days after starting the Wish List, I was contacted by a WhiteFlash representative via email, offering to answer any questions that I had. I set up a phone conversation with her, during which time I shared with her what I was looking for and asked her a number of questions -- we were on the phone for at least 30 minutes, and she was very willing to answer all of my many questions and she was able to provide useful insight into the process that really helped me narrow my search even further. I worked withmy consultant for the next few weeks, going back and forth with different options of diamonds and rings, and eventually I chose a combination that she had helped find. I never felt pressured and I always received a prompt response. I was initially worried about buying through an online retailer, but having my consultants one-on-one attention made the process so much better and I'd recommend others consider Whiteflash as well. My fiancée and I are both thrilled with the ring.
Jeff C, Washington, USA

RECENT REVIEWS

April 19, 2021
Just thought I would share the moment. My fiancée loves the ring. Thank you!
Alexander K, Maryland, USA
April 17, 2021
We were so impressed with the professionalism and customer service that went above and beyond to make designing the perfect ring. Such a great experience. Thank you!
Scott C, Texas, USA
April 16, 2021
After searching for a beautiful and unique ring for my 20th wedding anniversary, we decided on Whiteflash. I found their website to be very informative and it displayed a wide variety of gorgeous settings. We selected the A Cut Above diamond which made the ring stand out above all the rest. The customer service was excellent! Becca and Jennifer were very helpful and provided so much insight to help me make the best decision. I am truly enjoying my ring! It sparkles so brilliantly that it is stunning. I am happy with my purchase and very pleased with the customer service I received. Thanks to the Whiteflash team!
Carmen M, Georgia, USA
April 15, 2021
I received the diamond this morning. It’s beautiful!!! Now I will finalize the setting. I’m very happy with the purchase. Thanks for all your help.
Nancy L, Canada

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