Whiteflash- Great experience from search to purchase
October 09, 2013

Whiteflash- Great experience from search to purchase

I had a great experience with every aspect of purchasing my fiancée’s engagement ring through WhiteFlash. The first positive experience was with the information on the site to point out the important things to look for in a diamond and how differences in ratings (for cut, color, and clarity) will affect the actual appearance of the stone. After getting an initial idea of what I was looking for, I started adding items to my Wish List on the website in order to come back to them and compare. The Wish List is a good feature in and of itself, as it lets you save the items you're interested in and also compare them side by side. A few days after starting the Wish List, I was contacted by a WhiteFlash representative via email, offering to answer any questions that I had. I set up a phone conversation with her, during which time I shared with her what I was looking for and asked her a number of questions -- we were on the phone for at least 30 minutes, and she was very willing to answer all of my many questions and she was able to provide useful insight into the process that really helped me narrow my search even further. I worked withmy consultant for the next few weeks, going back and forth with different options of diamonds and rings, and eventually I chose a combination that she had helped find. I never felt pressured and I always received a prompt response. I was initially worried about buying through an online retailer, but having my consultants one-on-one attention made the process so much better and I'd recommend others consider Whiteflash as well. My fiancée and I are both thrilled with the ring.
Jeff C, Washington, USA

RECENT REVIEWS

Whiteflash provided exceptional service and a stunning quality ring
April 30, 2026
Purchasing from Whiteflash was an exceptional experience. Liza provided knowledge, expertise, care and attention to detail that was above and beyond my expectations. She met a very constrained timeline and was an absolute joy to work with. The quality of the diamond is stunning. I highly recommend Whiteflash and Liza.
Jonathan H, California, USA
The quality of the stone is even better than I thought. Perfect stone with good sparkles.
April 30, 2026
Got my engagement ring from Whiteflash. I was a little nervous because I live in New York and I cannot go in person. But I received the ring yesterday and it exceeded my expectations! The quality of the stone is even better than I thought. Very white and clean and just very clear when look at it closely! Perfect stone with good sparkles. The setting is also very well made. The ring is comparable to any designer brands I have seen! Becca helped me pick out the stone and the setting through our email communication. Mariah is also very helpful with the ordering process. The production time is very short too at Whiteflash. 10 days after payment I received my ring! Much faster than other jewelers I have been to. Great experience and will recommend to all my friends!
Yu G, New York, USA
My now fiancée said yes!
April 28, 2026
She loves the ring and it has been a visual highlight to everyone who sees it. Thank you for the awesome customer service and buying experience. The unboxing was a work of art and she loved it from the moment she saw it in the proposal box. I’m sure we will shop Whiteflash for the wedding bands.
William M, Virginia, USA
Thanks to Becca and her team for making a memory!!
April 20, 2026
My wife and I are near our 50th wedding anniversary. I wanted to wow her with an unforgettable anniversary gift, something that showed her how much these almost 50 years have meant to me. And what better way that to present her with the diamond we could not even think about buying where we were married. We were like many young couples all those years ago - in love plus broke and poor!! I did my research and came up with some specs, which were amended many, many times! I looked at the various reputable online dealers as well as brick and mortar retail stores too. A few (very few actually) were receptive to taking on my challenge to find that special stone per my specs. While not the first to present a "find," Becca of Whiteflash in Sugar Land TX was the first to find a stone that was so very close to having it all. Now, I did not know it was going to be the one, but after asking all the crazy questions of Becca and putting her and the diamond through the gauntlet, it became "the one." Becca's 17 years of experience became invaluable in helping me make the right decision, a decision that was not taken lightly because the diamond was for a very special purpose and it did cost a dollar or two as well!! While we did not live exactly down the road from Sugar Land, my wife and I took off on a road trip to meet Becca in person as well as actually see the diamond. It was stunning for sure. We made the purchase and are on our way to making this the 50th wedding anniversary gift I only dreamed of. Thanks to Becca and her team for making a memory!!
Jim F, Arkansas, USA

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