Whiteflash- Great experience from search to purchase
October 09, 2013

Whiteflash- Great experience from search to purchase

I had a great experience with every aspect of purchasing my fiancée’s engagement ring through WhiteFlash. The first positive experience was with the information on the site to point out the important things to look for in a diamond and how differences in ratings (for cut, color, and clarity) will affect the actual appearance of the stone. After getting an initial idea of what I was looking for, I started adding items to my Wish List on the website in order to come back to them and compare. The Wish List is a good feature in and of itself, as it lets you save the items you're interested in and also compare them side by side. A few days after starting the Wish List, I was contacted by a WhiteFlash representative via email, offering to answer any questions that I had. I set up a phone conversation with her, during which time I shared with her what I was looking for and asked her a number of questions -- we were on the phone for at least 30 minutes, and she was very willing to answer all of my many questions and she was able to provide useful insight into the process that really helped me narrow my search even further. I worked withmy consultant for the next few weeks, going back and forth with different options of diamonds and rings, and eventually I chose a combination that she had helped find. I never felt pressured and I always received a prompt response. I was initially worried about buying through an online retailer, but having my consultants one-on-one attention made the process so much better and I'd recommend others consider Whiteflash as well. My fiancée and I are both thrilled with the ring.
Jeff C, Washington, USA


January 21, 2021
I purchased these earrings for my girlfriend and they were absolutely stunning!! I contacted Whiteflash to create custom earrings for me and they were definitely worth the wait! They were were perfect in every way and the attention to detail of the Whiteflash design team is just amazing! This is my second time buying jewelry from them and they exceeded my expectations each time. I appreciate the passion and expertise of the Whiteflash team! Thank you very much and my girlfriend couldn't be happier!
Robert G, North Carolina, USA
January 21, 2021
I was a bit afraid of how the actual ring would look when it arrived. But when I opened that box, I was SO extremely thrilled. It was so beautiful ... so stunning. Incomparable to all the other rings I was able to see in real life here in my town. So, I screamed YES! a million times on my way home in the car because I knew she was going to be just as excited about this ring as I was. It is PERFECT. 110 % perfect (one could said AGS000 ??). I could not have found a better ring. Now I just had to find a moment to propose ... since our new year’s ended before the fireworks at 12 due to my daughter and teeth, I thought I wouldn’t do it like every other guy on new year’s. So, I did it 3/1-21 and she said yes! And she loves the ring. The following week she kept looking at it every day every 10 minutes or so and really inspecting it. In Denmark the average diamond size for an engagement ring is 0.2 carats and not very well cut. So hers looks both a lot bigger and brighter than everyone else’s. When I finally chose Whiteflash over other vendors it was based on a lot of reviews praising the custom service. The reviews were so good I must admit I was a bit skeptical; you know ... too good to be true. But in the end, I now know they must all be true ... beyond excellent customer service! Thank you. So, thank you so so much Liza for all your help and keeping answering all my terrible questions. In the end this was the absolute perfect purchase for me, and I wouldn’t have done anything different. A happily engaged
Christian H, Denmark
January 19, 2021
I proposed before the year ended in 2020, and she said yes. She was happy with the ring. I doubt anyone gets ring size right the first time! She was a 4, so will have a local jeweler help to make some adjustments to fit better. Thanks so much for all the help Brittany! Appreciate the guidance and service through this whole process!
Westin C, Philippines
January 18, 2021
It's a stunning ring! Thank you! We will definitely be in touch once it's time for an upgrade and a new band to match.
Christopher F, California, USA

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