Princess Cut Diamond from Whiteflash  came through for me
November 06, 2013

Princess Cut Diamond from Whiteflash came through for me

Hi all, just a brief statement on my recent experience with Whiteflash, as they were fantastic with my now-fiancee's custom ring set. The ring design was entirely theirs, but they were able to switch the metal of the bucket section on the e-ring as I wanted. It looks ridiculously great in person, even better than it did on the digital mockups they put together, was sized perfectly, and in my case their end to end service fully came through. There were some small bumps along the way to the desired finished product; but, since they were prompt in their communication, we were able to resolve those issues quickly and - along with their offer to expedite my shipping - everything still arrived on the required date. They were also quite helpful in answering my endless questions on the finer points of diamond ratios and aspects for a very long time before I finally decided to buy a set from them, so as one experience commenting here I can strongly recommend them for doing business with. Whiteflash's in-house process definitely helped me to ensure the princess diamond I picked would be one that performs well and look amazing - which it really does. Easily one of the best (if not the best) cuts I've ever seen in person, compared to those I've seen for sale in your regular various jewelry stores anywhere. My sincere thanks to Whiteflash, who not only delivered an amazing product but has helped me to understand more than I ever imagined there was to know about diamonds.
Tom M, Canada

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March 17, 2023
The diamond earrings are great! I am really pleased! and my Wife is super thrilled with them. I was initially hesitant to buy from your company, as I was not familiar with you. But, the Customer Experience was really a pleasure... from an easy website, you all in customer service are very interactive and a pleasure to work with throughout the buy process,... resulted in a very good product delivered on-time... and very pleased customer. Well Done WF!
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I want to thank you all from the bottom of my heart. You are simply a fantastic team and I have never met so much helpfulness and friendliness. It's great what work you do. The ring is sensational. Thanks Becca for your patience. I wasn't an easy customer and couldn't make up my mind for a long time. You were always by my side with help and advice. You never made me feel like I was bothering you or trying to rush the sale.
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