Whiteflash has Amazing and Responsive Customer Service
January 15, 2014

Whiteflash has Amazing and Responsive Customer Service

When shopping for diamond jewelry, cut is one of the most important factors to me. And, it is oftentimes very difficult to make such an expensive purchase, sight unseen, over the internet. However, I have made two purchases with Whiteflash in the past two years and, both times, the customer service has been responsive and amazing. Not only that, I really trust the judgment of the company in terms of their own cut grading on the diamonds I am receiving (e.g., A Cut Above, Expert Selection). The diamonds have all been brilliant and stunning. I live in NYC with access to the diamond district, but I trust Whiteflash and will be returning when I am ready for my next diamond purchase!
Lotus, New York, USA

RECENT REVIEWS

My wife loves the earrings!
September 15, 2026
Becca, thanks for your help putting together the earrings! My wife loves them and is glad to have princess cut. She also mentioned that she preferred the lab diamonds so we scored on all accounts! Thanks again, and please share with the team that you have another very satisfied and happy customer!
Kurt M, Illinois, USA
SHE SAID YES!
September 14, 2026
And it's all thanks to Becca at Whiteflash. I walked in not knowing much, and Becca made the entire process fun, easy, and zero pressure. She was honest, patient, and clearly knows her stuff inside and out. Thanks Becca!
Joseph C, Texas, USA
She loved the rings!!
September 14, 2026
We received the resized rings last week and they fit perfectly! My wife is very happy needless to say. Thank you so much for your assistance with the purchase!
JJ, Utah, USA
She said yes!!
September 10, 2026
It went amazingly and we are both super happy with the ring, thank you again! :)
Matthew B, Texas, USA