Whiteflash has Amazing and Responsive Customer Service
January 15, 2014

Whiteflash has Amazing and Responsive Customer Service

When shopping for diamond jewelry, cut is one of the most important factors to me. And, it is oftentimes very difficult to make such an expensive purchase, sight unseen, over the internet. However, I have made two purchases with Whiteflash in the past two years and, both times, the customer service has been responsive and amazing. Not only that, I really trust the judgment of the company in terms of their own cut grading on the diamonds I am receiving (e.g., A Cut Above, Expert Selection). The diamonds have all been brilliant and stunning. I live in NYC with access to the diamond district, but I trust Whiteflash and will be returning when I am ready for my next diamond purchase!
Lotus, New York, USA

RECENT REVIEWS

December 17, 2021
With their website being very well made and easy to navigate, I was able to select what peaked my interest and Becca was able to assist me along the way and educate me on diamonds and ring pairings. I'm very grateful for her expertise, and I will continue to use them for my ring or even jewel shopping needs. Thank You so much guys, I am very thankful for your help!
Emmanuel F, Texas, USA
November 27, 2021
Thanks again for your help in this process.
Stanley T, Washington, USA
November 08, 2021
The ring looks great, I don't have any complaints. I think it looks like what it shows, and it definitely looks eye-clean. Thank you again for helping me choose the diamond and ring, the process was easy and your recommendations are great.
Michael, Canada
November 01, 2021
The pictures are amazing! This is a very special touch. I picked up my ring yesterday and took a bit of time to try it on (a million times) and I am very happy with it! It is everything I expected. Brittany Godin helped me to finalize my ring purchase and I could not be happier. My setting was simpler and the diamond had to be able to 'shine' all on its own. Her knowledge and expertise came through in that brief conversation and it was very reassuring. She told me I could contact her directly if I had any concerns throughout the process and that also was comforting. It feels like she is personally taking an interest to make sure it turns out exactly the way I want. I even called her once I received the ring to ask about care. I cannot hesitate to recommend Whiteflash and Brittany. I really love my ring! I am grateful to have done business with Whiteflash. I trust the diamonds are fairly and accurately represented on your website and this means a lot as it can be quite an investment. I would not hesitate to recommend you as all the people I have dealt with are professional and helpful and friendly. And responsive – because this is a problem in today’s world. You made it comfortable and easy for me. I work hard to find businesses that have high standards and are well run. My husband loves it too. Thank you again.
Susan G, Canada

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