Home  >  Reviews  >  Whiteflash has Amazing and Responsive Customer Service
Back to Reviews
Whiteflash has Amazing and Responsive Customer Service
January 15, 2014

Whiteflash has Amazing and Responsive Customer Service

When shopping for diamond jewelry, cut is one of the most important factors to me. And, it is oftentimes very difficult to make such an expensive purchase, sight unseen, over the internet. However, I have made two purchases with Whiteflash in the past two years and, both times, the customer service has been responsive and amazing. Not only that, I really trust the judgment of the company in terms of their own cut grading on the diamonds I am receiving (e.g., A Cut Above, Expert Selection). The diamonds have all been brilliant and stunning. I live in NYC with access to the diamond district, but I trust Whiteflash and will be returning when I am ready for my next diamond purchase!
Lotus, New York, USA
VIEW ITEM DETAILS

RECENT REVIEWS

A huge shout-out to Becca at Whiteflash, she was an absolute joy to work with!
October 15, 2026

A huge shout-out to Becca at Whiteflash, she was an absolute joy to work with!

Buying a stone for an engagement ring can easily feel overwhelming, but Becca made the entire process completely seamless and stress-free. She provided expert guidance and gave us complete confidence and assurance that we were choosing the exact right stone for us. From start to finish, Becca was remarkably responsive to all of my calls and emails, incredibly helpful, and brought such a warm, positive energy to the experience. We could not be happier with our decision. If you are looking for an exceptional, stress-free diamond buying experience, ask for Becca!
Jack H, California, USA
Super thankful to the Whiteflash team.
October 14, 2026

Super thankful to the Whiteflash team.

I worked with Becca and she made the process really easy. When the diamond came in she sent photos and videos so I could see exactly what I was getting and answered all the questions I had. Whiteflash sets an incredibly high bar for quality. You can't go wrong!
Esdras E, Illinois, USA
An excellent experience!!
October 12, 2026

An excellent experience!!

Everything was excellently organized on your end, and we are very happy we chose you!!! Thank you!!! High quality and customer service !!!
Vladimir T, Texas, USA
I had a great experience purchasing a diamond pendant from Whiteflash.
October 09, 2026

I had a great experience purchasing a diamond pendant from Whiteflash.

Becca was extremely helpful throughout the process. She took the time to understand what I was looking for, provided thoughtful recommendations, and helped me compare several diamonds without any pressure to spend more. I ultimately chose a 0.74ct A CUT ABOVE diamond, and I’m very happy with the result. The diamond is beautiful, and its brilliance exceeded my expectations. I really appreciate Becca’s professionalism and guidance. Highly recommended!
Makoto, California, USA
READ ALL REVIEWS