Whiteflash Exceeding All Expectations!
July 25, 2014

Whiteflash Exceeding All Expectations!

I was not sure about making such a significant purchase on line; especially given that the company I was buying from was in another country. I have spent over two years contemplating this purchase and have explored more websites that I could count - building rings and pricing diamonds. I also went to jewellers in town, so the shopping comparison was extensive. I cautiously ventured down the road of on-line diamond shopping by talking with one of Whiteflash's diamond experts. After three phone call which were remarkably pressure free, I decided to move to purchase. Whiteflash was exceptionally positive but neutral. They made every effort to make sure my needs were taken care of; even to the point of recommending less expensive options that would look better. After we built the ring and quotes were made, I went to a local jeweler to see if they could match. Not even close for customer service, quality of product and price, even with the exchange rate. I made the purchase and completed the sale the same day. I chose the visa option for ease of transaction, but wiring the money was also an option that will save several hundred dollars. Each stage was seamless, professional and responsive. Emails were quickly returned and always with a great response. Once the ring was made, photographs were sent of the finished product, with personal comments from the photographer...I really felt like she cared about her work and about how I would feel about the ring. Parcel was shipped via FedEx and arrived on time and as promised. There was some frustration that was caused by FedEx on pick-up, but Whiteflash was able to resolve the issue very quickly. I got the ring home and opened it with my heart-a-thumping...what if I had been scammed? What if it was horrible? What if I'd paid too much? What if she hates it? What if her friends hate it????? As I opened the last of the three packages that the ring was securely shipped in...words could not describe how beautiful the ring I held in my hand actually was . Crafted with care and precision the ring was made exactly as promised. The size, perfect (17.5mm) and diamonds that sparkle with life and colour. Not too big, not too small - exactly as promised it would be and more. The rosewood presentation box is lovelier than in the pictures and the certificate the ring comes with, an education in and of itself. I contacted Whiteflash to let them know the ring had arrived safely and the personal responses back assured my growing belief that the Whiteflash team doesn't just sell diamonds, they are making a difference in the lives of their customers through trust, respect and great products. After two years of research, and now a completed sale I can honestly recommend your trusting this significant purchase to Whiteflash. If you are in the market for a purchasing experience that exceeds expectations and a ring that will take her breath away, you can't go wrong. If only all transactions could be this satisfying.
Mark, Canada

RECENT REVIEWS

May 05, 2021
Best service and product. They are always there to help out and the ring and diamond were just one of the most beautiful I have seen.
Luis T, Mexico
May 05, 2021
After doing a lot of exploring online and walk in to jewelry stores I decided to go with Whiteflash. I was very invested in finding a good quality diamond and Whiteflash exceeded my expectations! Extra shout out to Debi who made me feel comfortable about the online purchase. Their website is excellent and made finding the perfect ring absolutely effortless. They have a 360 view where you can see any diamond inclusions and sparkle. When I received my diamond my first thought was that it sparkles more than they show on the website! It was EXACTLY what I was looking for. I received compliments all the time. My mom loved the ring, and getting her approval was most important. I highly recommend Whiteflash!! Thank you again for a wonderful ring ! I will cherish this beauty forever!
Sue, California, USA
May 05, 2021
The pendant is just gorgeous! You just can’t beat these ACA diamonds!! I am so pleased with it. It is larger than my old one but not over the top. I love the pendant having length to it as well as width. It just seems to be visually more interesting to me. Thank you to all of you - from the order to production to photography to shipping - you guys are just first class! I am so proud to own and wear six A Cut Above diamonds now - you know how to make a girl shine!
Patricia H, Maryland, USA
May 04, 2021
I received the rings yesterday and.......WOW! The word STUNNING does not even begin to describe how beautiful the rings are. When I opened the box they took my breath away. This truly is my dream ring and I am over the moon excited about wearing it. Michelle - thank you for your patience and guidance through this whole process. Even when you presented me with everything I asked for and I was unsure, you patiently assured me the ring would turn out great. It surpassed anything I could have ever dreamed of! Thank you so much!
Vieng H, Florida, USA

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