Bob:

I took my stone to an independent appraiser this morning (Harry Cannon in Eagan, MN) to have my stone checked out.
January 28, 2004

Bob: I took my stone to an independent appraiser this morning (Harry Cannon in Eagan, MN) to have my stone checked out.

Bob: I took my stone to an independent appraiser this morning (Harry Cannon in Eagan, MN) to have my stone checked out. As expected, he validated what we already know: It's the stone that purchased and that it's also the quality that I was expecting. As an interesting note, his initial estimation of the clarity was in the VS range rather than the SI1 that it actually is. He felt like you did.. it's on the very high end of the SI1's. He was fairly surprised when I informed him of what I actually paid after he gave his appraisal. Where things got interesting is when I took it to Arthur's to have it set. Tyler Nogai (the manager) offered to put it in their GemEx machine to read the light properties. Again, as expected, it received VH ratings across the board. At that point, he brought out two stones and said he'd price match either one of them to yours. One was a 1.06 D VS2 AGS000 stone, the other a 1.1 E SI2. The 1.1 he said he'd match tax included, the 1.06 without tax - just to get my business. Though I was a bit surprised to watch him come down almost $4k on the spot. Also a little shocked at how much margin really is built in. His stones, though nice, didn't hold up next to mine. The brightness readings were very similar, but the symmetry just wasn't there - it was equal to the ""so-so"" H&A patterns on the tutorial on pricescope.com. The 1.06 also exhibited ""Strong Blue"" florescence. You couldn't see a problem in their light, but that does make me a little uncomfortable. I politely thanked him for his time, said I'd go with my stone, and had them go ahead and set it. They ""took it like a man"" and were very professional about it - which was good to see. So, you took the Pepsi challenge today against their best stuff and price.. and won, hands down. I'll certainly be keeping this diamond. Thought you'd be interested..
Mark., Florida, USA

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I am very satisfied with all aspects and definitely recommend it to all prospective buyers. 1. Who am I? A buyer from Switzerland, who choose WhiteFlash for purchasing a diamond engagement ring after extensive research on all options from store brands, different online vendors and local jewelers. 2. Why WhiteFlash? I choose WhiteFlash because of 4 main reasons: (a) it was the only vendor to have in its in-house stock a round diamond that met very high requirements regarding cut quality, with ideal-scope and ASET images available to attest (b) it commits to a comprehensive set of policies covering all aspects of the purchasing process, which really built confidence on my side (c) it offers a flexible payment plan over the period of 3 months (d) it offers a quality selection of engagement rings from its design partners, as well as customization options. 3. On Customer Care: After selecting the stone, I could always count on the availability, pro-activeness and informed advice of Ms. Brittany Godin regarding customization options for the setting, throughout a long period of 4 months that ultimately converged to the materialization of the dream engagement ring. This process involved specialized considerations regarding the safety of different prong choices, pros and cons of gallery rails as well as provision of real-life, "off-studio" pictures of similar settings - which contributed decisively for my decision-making. 4. On Payment: The management of international payments was always smooth, with proactive and timely confirmation from WhiteFlash upon receipt of funds. 5. On Shipping: With the great support of Ms. Vera Wages, the WhiteFlash team and their designer partner were able to accommodate exceptional requests regarding production time and delivery dates, which made it possible for me to have the ring on time for a unique, special occasion. The order could be delivered even before the already stretched time frame. WF's team willingness to make it happen was paramount to enable a truly memorable proposal. 6. On Packaging: For safety reasons, the order was delivered to a nearby FedEx location for pick-up, safely packed and insured. The ring is offered with an elegant, nicely built wooden case, together with diamond and ring certificates, warranties and a set of plastic rings to help identifying the ideal size in case an adjustment is needed. 7. On Product: Pictures of the final ring were made available to me shortly after production. However, in person, the ring and stone revealed itself nothing short of spectacular - it's beauty couldn't be fully captured in pictures even by the most skilled photographer. It exceeds by far my highest expectations; the diamond's sparkle and brilliance, heightened by the elegant, precise craftsmanship of Simon G. in the surrounding micro-pave, demands the attention of the inadvertent around wherever, whenever it happens to be.
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