The customer service offered by Whiteflash is of the highest standard.
September 24, 2014

The customer service offered by Whiteflash is of the highest standard.

My 5 stone diamond ring arrived today (Cairns. Australia) and I just wanted to say a huge thank you to you all for helping to make the whole process so easy. Purchasing a piece of jewelry from the other side of the world, sight unseen, over the Internet has the potential to be a daunting process but at no stage during this purchase did I ever feel anything other than completely assured that I was in excellent hands. Thank you for your patience. The ring turned out so beautifully, it's so delicate and well made and the ring size is just perfect. I couldn't be happier, thank you so much. The ACA's are little fire balls! Totally gorgeous, so much so that my husband keeps grabbing my hand in different lighting to see what the diamonds are doing! He is very impressed with this little sparkler! The customer service offered by Whiteflash is of the highest standard (Aussie retailers could certainly learn a thing or two from you amazing people!) you are to be congratulated for offering such wonderful service and such a gorgeous, high quality product. So fingers crossed that the Aussie dollar doesn't dip too far as I'd love to become a regular Whiteflash customer! Thanks again everyone for my beautiful ring and for making the whole process so easy - you are all amazing!
Georgina, Australia

RECENT REVIEWS

We had such a great experience with Whiteflash. The whole process felt relaxed.
November 02, 2025
I wanted to wait a couple of months before leaving this review to make sure the rings we got were high-quality. We’ve visited 3 other jewelers before deciding on Whiteflash. We were referred by a relative after their own positive experience. Our consultant Liza was amazing. She super informative, patient and never pushy. We really appreciated that the whole process felt relaxed. Our custom order arrived in less than a month. My partner’s custom ring turned out absolutely stunning! Liza helped bring our ideas together and used nature as inspiration to create something unique, beautiful and durable. Overall, we had such a great experience with Whiteflash and haven’t had any issues with our rings so far. Highly recommend! :)
Reggie A, Texas, USA
I cannot say enough good things about Becca and Whiteflash!
October 30, 2025
I was nervous about buying an engagement ring because I wanted it to be absolutely perfect. Becca took the stress completely out of the process. She explained everything clearly, sent updates, and helped me choose a diamond and setting that my fiancée fell in love with instantly. What really stood out was how thoughtful and encouraging she was throughout -- it felt like working with a close friend who genuinely cared about our story. Even after delivery, she's been on top of helping with sizing and making sure we have everything we need. If you're thinking about buying from Whiteflash, ask for Becca -- she made this one of the best experiences I've ever had!
Justin P, Texas, USA
Thank you for making this purchase so easy and trustworthy!
October 25, 2025
My husband and I were looking to upgrade my wedding diamond for our 20th wedding anniversary. I actually found Whiteflash by using ChatGPT to find the best companies to purchase diamonds from. Whiteflash had the best reviews and top rating in the BBB. Buying such a big purchase online can be scary but we worked with Becca and it was a great experience! She helped us find an amazing diamond and band. Their prices were the best on the market and Becca kept us informed throughout the whole process. She sent us pictures and videos once the diamond arrived and again once the diamond was mounted on the band. The ring turned out even better than we imagined! We will definitely work with Becca again when looking for jewelry! Thank you for making this purchase so easy and trustworthy!
Annastina S, Washington, USA
Thank you for making this purchase so easy and trustworthy!
October 25, 2025
My husband and I were looking to upgrade my wedding diamond for our 20th wedding anniversary. I actually found Whiteflash by using ChatGPT to find the best companies to purchase diamonds from. Whiteflash had the best reviews and top rating in the BBB. Buying such a big purchase online can be scary but we worked with Becca and it was a great experience! She helped us find an amazing diamond and band. Their prices were the best on the market and Becca kept us informed throughout the whole process. She sent us pictures and videos once the diamond arrived and again once the diamond was mounted on the band. The ring turned out even better than we imagined! We will definitely work with Becca again when looking for jewelry! Thank you for making this purchase so easy and trustworthy!
James S, Washington, USA

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