The customer service offered by Whiteflash is of the highest standard.
September 24, 2014

The customer service offered by Whiteflash is of the highest standard.

My 5 stone diamond ring arrived today (Cairns. Australia) and I just wanted to say a huge thank you to you all for helping to make the whole process so easy. Purchasing a piece of jewelry from the other side of the world, sight unseen, over the Internet has the potential to be a daunting process but at no stage during this purchase did I ever feel anything other than completely assured that I was in excellent hands. Thank you for your patience. The ring turned out so beautifully, it's so delicate and well made and the ring size is just perfect. I couldn't be happier, thank you so much. The ACA's are little fire balls! Totally gorgeous, so much so that my husband keeps grabbing my hand in different lighting to see what the diamonds are doing! He is very impressed with this little sparkler! The customer service offered by Whiteflash is of the highest standard (Aussie retailers could certainly learn a thing or two from you amazing people!) you are to be congratulated for offering such wonderful service and such a gorgeous, high quality product. So fingers crossed that the Aussie dollar doesn't dip too far as I'd love to become a regular Whiteflash customer! Thanks again everyone for my beautiful ring and for making the whole process so easy - you are all amazing!
Georgina, Australia

RECENT REVIEWS

Was able to find the right ring thanks to Liza!
November 02, 2026
She answered all questions I had; made the process super easy for someone who did not know about jewelry. Thank you again for all your help. The ring turned out perfect!
Daniel C, Texas, USA
Whiteflash is amazing!
October 31, 2026
We worked with Liza, who patiently and diligently guided us through the complicated world of diamond specifications and helped us find exactly the diamond we wanted at a value we felt great about. We weren't exactly the easiest customers (we may have tested her patience a little!), but she was incredibly knowledgeable, gracious, and attentive throughout the entire process. I couldn't be more pleased with our experience. Thank you again, Liza and the Whiteflash team!
David R, Texas, USA
Love it!
October 27, 2026
I just love my ring, it’s gorgeous!
Kim E, Pennsylvania, USA
It truly has been a Brilliant Diamond Buying Experience.
October 26, 2026
My mind was blown when I opened that beautiful little black box to find the shiniest diamond ever. It brought tears to my eyes. Not only was the diamond beyond my expectations, so was the treatment I have been given by your company. Your thoughtfulness and attention to my transaction has been a testament to the quality of your product and the professionalism of your company. In a world where customer service is at best lacking, you rank far and above your competition. Thank you and your staff so much for taking care of me every step of the way. It truly has been a "Brilliant Diamond Buying Experience".
Susan D, California, USA