The customer service offered by Whiteflash is of the highest standard.
September 24, 2014

The customer service offered by Whiteflash is of the highest standard.

My 5 stone diamond ring arrived today (Cairns. Australia) and I just wanted to say a huge thank you to you all for helping to make the whole process so easy. Purchasing a piece of jewelry from the other side of the world, sight unseen, over the Internet has the potential to be a daunting process but at no stage during this purchase did I ever feel anything other than completely assured that I was in excellent hands. Thank you for your patience. The ring turned out so beautifully, it's so delicate and well made and the ring size is just perfect. I couldn't be happier, thank you so much. The ACA's are little fire balls! Totally gorgeous, so much so that my husband keeps grabbing my hand in different lighting to see what the diamonds are doing! He is very impressed with this little sparkler! The customer service offered by Whiteflash is of the highest standard (Aussie retailers could certainly learn a thing or two from you amazing people!) you are to be congratulated for offering such wonderful service and such a gorgeous, high quality product. So fingers crossed that the Aussie dollar doesn't dip too far as I'd love to become a regular Whiteflash customer! Thanks again everyone for my beautiful ring and for making the whole process so easy - you are all amazing!
Georgina, Australia

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It's beautiful and we love it!
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The ring is absolutely stunning. I’m so grateful to have worked with Becca and Whiteflash.
June 16, 2025
I worked with Becca at Whiteflash to purchase a ring for my 25th wedding anniversary, and the entire experience was exceptional. Becca is truly amazing. I was quite indecisive and changed my mind several times, but I didn’t feel rushed or pushed toward a more expensive option. She gave me space to think, answered all my questions, and made sure the decision was completely mine. Becca also sent me several pictures and videos, which were super helpful in making comparisons and narrowing down my choices. The entire process was seamless, and to top it off, the ring arrived earlier than scheduled—an unexpected and very welcome surprise! Whiteflash professionalism, transparency, and commitment to customer satisfaction truly stood out. I can’t recommend them highly enough!
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