The customer service offered by Whiteflash is of the highest standard.
September 24, 2014

The customer service offered by Whiteflash is of the highest standard.

My 5 stone diamond ring arrived today (Cairns. Australia) and I just wanted to say a huge thank you to you all for helping to make the whole process so easy. Purchasing a piece of jewelry from the other side of the world, sight unseen, over the Internet has the potential to be a daunting process but at no stage during this purchase did I ever feel anything other than completely assured that I was in excellent hands. Thank you for your patience. The ring turned out so beautifully, it's so delicate and well made and the ring size is just perfect. I couldn't be happier, thank you so much. The ACA's are little fire balls! Totally gorgeous, so much so that my husband keeps grabbing my hand in different lighting to see what the diamonds are doing! He is very impressed with this little sparkler! The customer service offered by Whiteflash is of the highest standard (Aussie retailers could certainly learn a thing or two from you amazing people!) you are to be congratulated for offering such wonderful service and such a gorgeous, high quality product. So fingers crossed that the Aussie dollar doesn't dip too far as I'd love to become a regular Whiteflash customer! Thanks again everyone for my beautiful ring and for making the whole process so easy - you are all amazing!
Georgina, Australia

RECENT REVIEWS

April 22, 2024
They were willing and able to resolve issues efficiently and quickly.
Cho J, Singapore
April 22, 2024
We love the new diamond and new ring as a whole! Thank you again so much.
Sean T, New York, USA
April 21, 2024
As soon as I showed I was interested in buying a ring I was assigned a diamond consultant. Michelle was knowledgeable, but not pushy and helped the whole process run very smooth. The end result was perfect and when I popped the big question on a gondola in Venice, the ring I bought at Whiteflash was the perfect finishing touch. I will soon be back to Whiteflash get my wife-to-be's wedding ring and know it will be a great experience.
Peter M, California, USA
April 20, 2024
This place is truly awesome in terms of customer service, finding the right diamond and/or ring, and prices that make sense. First customer service is phenomenal I asked if a specific date is possible and they delivered as asked for and communicated with progress the whole way, they really have an unbeatable trade in policy along with a huge selection of ring types and styles way more than my local high end jeweler. Lastly, prices that make sense where you have an idea how much the type of diamond costs but not trying to sell a premium for a brand or this is more "sparkly" so it is 3x cost. "A path opens to those who are honest." Brittany and America are fantastic!
Davie P, Illinois, USA

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