The customer service offered by Whiteflash is of the highest standard.
September 24, 2014

The customer service offered by Whiteflash is of the highest standard.

My 5 stone diamond ring arrived today (Cairns. Australia) and I just wanted to say a huge thank you to you all for helping to make the whole process so easy. Purchasing a piece of jewelry from the other side of the world, sight unseen, over the Internet has the potential to be a daunting process but at no stage during this purchase did I ever feel anything other than completely assured that I was in excellent hands. Thank you for your patience. The ring turned out so beautifully, it's so delicate and well made and the ring size is just perfect. I couldn't be happier, thank you so much. The ACA's are little fire balls! Totally gorgeous, so much so that my husband keeps grabbing my hand in different lighting to see what the diamonds are doing! He is very impressed with this little sparkler! The customer service offered by Whiteflash is of the highest standard (Aussie retailers could certainly learn a thing or two from you amazing people!) you are to be congratulated for offering such wonderful service and such a gorgeous, high quality product. So fingers crossed that the Aussie dollar doesn't dip too far as I'd love to become a regular Whiteflash customer! Thanks again everyone for my beautiful ring and for making the whole process so easy - you are all amazing!
Georgina, Australia

RECENT REVIEWS

July 29, 2021
I purchased my custom engagement ring through Whiteflash after hearing about it from a friend who went through the process, and they exceeded my expectations. My fiancée was thrilled with the final product and it could not have been an easier process - all over phone and email. Becca was great to work with and was very responsive to all my questions and eased my mind about the process. The price was also lower than if I would have tried to get the same custom ring I wanted made through a local jeweler.
William L, California, USA
July 07, 2021
I proposed to my girlfriend and she was beyond stunned! Thank you again for all your help to make her ring one of a kind!! You took a stressful task and made it feel like a breeze.
Michael F, Texas, USA
March 24, 2021
She said yes and loves it !! It really is amazing, like it seems it should be worth way more !!
Owen C, Australia
October 20, 2020
Becca was absolutely fabulous. She was a pleasure to work with. Communication and response team were lightning fast and I got my diamond in record time. She was helpful in her opinions since buying a ring on line can be hard. Her attention to detail and answering all of my questions were impressive. Her comments about the diamond before I even saw it were spot on. I would recommend Whiteflash to anyone looking to purchase jewelry. Very happy! Thank you!
Lina F, Maryland, USA

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