November 20, 2014

I would just like to say thank you for all the great customer service

I was able to sign for the ring the other day and I must say, it looks absolutely amazing! I am very happy with the quality of this ring and I can't stop looking at it (in secret of course because I haven't proposed just yet). It is quite mesmerizing and since this is the first piece of jewelry I've ever really bought (and online for that matter) I would just like to say thank you for all the great customer service you guys have provided and for making all the timelines and this process as painless as possible. The big day is coming right around the corner and everything arrived right on time so I am very thankful for it! I must say I know who to call for future purchase! Thank you everyone!

Kenny, Nevada, USA

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May 20, 2022

It is a great experience for purchasing on Whiteflash.

It was my first time for purchasing jewelry online, honestly I have no confidence for unknowing the process initially, but all of my problems were solved after I met the diamond consultant Liza, she was really friendly and proactively to explain the details of diamond quality and also to assist checking my account information again and again.

Barry L, Taiwan

May 16, 2022

I can say now I am on team Whiteflash for life!

I finally proposed and she said yes! Melissa's assistance was invaluable in all this journey and her approach and how much she cared from the first time we spoke on chat showed it. If it wasn’t for her professional advice and the fact that her company provided photos to help me decide and always so promptly I would have probably never got the chance to buy the truly magnificent ACA diamond I did. So once again, thank you and I can say now I am on team WF for life, will be recommending Whiteflash to everyone I know!

Freddie L, Cyprus

May 15, 2022

We chose Whiteflash because of its upgrading policy and superb reputation in the market.

Working with Whiteflash was a fantastic experience from start to finish. While we spoke with several team members, all of which were supremely helpful, we soon ended up in more detailed conversations with Becca who was incredibly helpful and friendly, all whilst remaining professional and objective about the pros and cons of different stones. She also sent us pictures to compare different stones directly. We had chosen Whiteflash because of its upgrading policy and superb reputation in the market, and found this was mirrored in their outstanding customer service too. We were blown away by the fire and sparkle of the stone, and I am sure we will be back in the future. :-)

Katerina F, UK

May 11, 2022

The entire process was very informative, transparent, and easy.

I worked with Brittany and Jennifer and had a fantastic experience. From the initial consultation and follow up; the entire process was very informative, transparent, and easy. The ring I received was beautiful and very competitively priced compared to the other shopping I had done. What sealed the deal for me was having access to the light performance information and knowing I was truly getting a diamond of superb quality without having seen it in person. For someone untrained like myself, that service is very important. Would highly recommend and will return when able. 10/10

Aaron O, Illinois, USA

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I would just like to say thank you for all the great customer service

RECENT REVIEWS

It is a great experience for purchasing on Whiteflash.

I can say now I am on team Whiteflash for life!

We chose Whiteflash because of its upgrading policy and superb reputation in the market.

The entire process was very informative, transparent, and easy.

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