Whiteflash vs Local Jeweler
January 16, 2015

Whiteflash vs Local Jeweler

At first, I was wary of purchasing a diamond from an online retailer. To say that I asked a lot of questions, would be an understatement... After putting in a ton of research and time - I finally contacted Whiteflash. My initial email inquiry was for a diamond that was .8 carats. However, a Whiteflash representative contacted me and advised me that there were other diamonds of a higher quality available within my budget. This was the moment I knew that Whiteflash was a legitimate diamond retailer, and that it was unlikely I was getting scammed. After a fairly long phone conversation, and many hard pressing questions later, I was sure that the sales associate would hate me... I didn't care. If Whiteflash wanted my business, they were going to answer all of my questions and go through a barrage of tests. By the end of the phone conversation, I was 96% certain I was going to get what I paid for. In fact, I was so positive that I wasn't getting scammed, that I wired them the money in advance. The diamond (set in the paved band I ordered), had arrived at the post office in time for New Years Eve; approximately four days after I had put in my order for processing. I proposed to my girlfriend that night... and she accepted! She was shocked by the brilliance of the diamond, and the ring itself. And if she doubted the quality of the diamond, she had the laminated AGS papers included with the ring to evaluate for herself. Many of her friends have engagement rings, but few of them could provide official diamond certification, like my fiance now could. I would recommend Whiteflash to anyone looking to buy an engagement ring, but are opposed to paying the absurd markup a local jeweler would charge.
Erik, Canada

RECENT REVIEWS

May 16, 2022
Becca was so helpful and patient with the purchase of the ring. She is knowledgeable and professional. I am very happy with White Flash and will tell everyone I know about my experience. Thank You
Christopher H, Nevada, USA
May 16, 2022
I finally proposed and she said yes! Melissa's assistance was invaluable in all this journey and her approach and how much she cared from the first time we spoke on chat showed it. If it wasn’t for her professional advice and the fact that her company provided photos to help me decide and always so promptly I would have probably never got the chance to buy the truly magnificent ACA diamond I did. So once again, thank you and I can say now I am on team WF for life, will be recommending Whiteflash to everyone I know!
Freddie L, Cyprus
May 15, 2022
Working with Whiteflash was a fantastic experience from start to finish. While we spoke with several team members, all of which were supremely helpful, we soon ended up in more detailed conversations with Becca who was incredibly helpful and friendly, all whilst remaining professional and objective about the pros and cons of different stones. She also sent us pictures to compare different stones directly. We had chosen Whiteflash because of its upgrading policy and superb reputation in the market, and found this was mirrored in their outstanding customer service too. We were blown away by the fire and sparkle of the stone, and I am sure we will be back in the future. :-)
Katerina F, UK
May 13, 2022
My wife absolutely loves the ring, and has received over the top reactions from her friends! Thanks again for all your help.
Jeffrey H, Pennsylvania, USA

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