December 07, 2004

Engagement Ring Adventure

Ken and I would like to thank you for the exceptional service you provided in assisting us in our engagement ring adventure. We looked at so many they all started to look the same. Deciding to design our own ended up being the perfect choice. It was a bit scary wondering if my ideas would make sense but you really pulled it off. Your knowledge, open mind, honesty, patience, being able to make sense out of my drawing... was appreciated. Opening the box/case made my heart skip. It was absolutely gorgeous!!! The center stone is so radiant and the accent stones are perfect... all A CUT ABOVE, of course. The platinum setting turned out awesome... it''s all so amazing. I find myself staring at it constantly. I will wear this beautiful ring with pride. I have received countless comments. Next adventure... getting the matching diamond wedding bands... we''ll be in touch! Thanks again! Kat & Ken

Kat & Ken, Arizona, USA

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RECENT REVIEWS

November 16, 2020

Thanks for the amazing upgrade and wonderful customer service

Wow we received the ring last week and it is absolutely beautiful! The diamond is amazing and the ring looks great! Was it polished/re-plated? It definitely looks brand new! Thanks for the amazing upgrade and wonderful customer service. Michelle was such a joy to work with and I appreciated being updated every step of the way!

Matthew B, Virginia, USA

November 15, 2020

Love it

Received the ring. Amazing thank you so much. Love it

Renu G, New Jersey, USA

November 11, 2020

Working with Brittany throughout the Whiteflash experience was absolutely fantastic.

First let me say that working with Brittany throughout the Whiteflash experience was absolutely fantastic. I started my diamond search back in August 2020 looking at numerous well-known online diamond retailers. Once I made it known that I needed a really tight turnaround, all of the retailers except Whiteflash were not interested in continuing the conversation. Matter fact, it was difficult if not impossible to even speak with someone. I was just merely told to go to their site and I could view the turn around times there for the various diamonds and rings. Personally I did not like that type of customer service so I continued to look and very fortunately stumbled across Whiteflash and Brittany. She was not only willing to discuss turnaround times, but spent a lot of time with me on learning and understanding the 4 c's of diamond purchasing. I told her what I liked and she sent me rings/diamonds that could meet my deadline and we finally arrived at one. My plan was to give this to my lady while on vacation so Brittany even arranged for the ring to be shipped to my vacation destination and I picked it up there. Now that's customer service! It is also worth mentioning that Vera at Whilteflash was also excellent to work with and always responded to my emails and answered my questions. I just got the ring back from them after re-sizing and Vera worked me thru that process. Great team there and I would highly recommend and would even ask for Brittany!

Troy A, North Carolina, USA

November 09, 2020

She loved it.

The ring and diamond look amazing - she was speechless!

Kevin D, Canada

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Engagement Ring Adventure

RECENT REVIEWS

Thanks for the amazing upgrade and wonderful customer service

Love it

Working with Brittany throughout the Whiteflash experience was absolutely fantastic.

She loved it.

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