Honestly the best customer service that I have EVER received.
March 31, 2015

Honestly the best customer service that I have EVER received.

At first I was very hesitant to purchase an engagement ring of all things over the internet, but then I found out that they were in Sugarland and I was in Pearland. I started chatting with them and after reviewing their amazing selection I decided to go and meet them. All I can is WOW! Honestly the best customer service that I have EVER received. They helped guide me throughout the entire process and never once tried to sell me. Once I selected my diamond (1.7ct CUT ABOVE) and ring I was blown away with the finished product. I literally took my fiances breath away. Now when we go out to dinner and she see other erings she makes comments as to how much hers just shines more and has that true bling factor. Thank you for making this a truly magical moment and we'll see you soon to pick out the wedding bands!
Kevin, Texas, USA

RECENT REVIEWS

It truly has been a Brilliant Diamond Buying Experience.
October 26, 2026
My mind was blown when I opened that beautiful little black box to find the shiniest diamond ever. It brought tears to my eyes. Not only was the diamond beyond my expectations, so was the treatment I have been given by your company. Your thoughtfulness and attention to my transaction has been a testament to the quality of your product and the professionalism of your company. In a world where customer service is at best lacking, you rank far and above your competition. Thank you and your staff so much for taking care of me every step of the way. It truly has been a "Brilliant Diamond Buying Experience".
Susan D, California, USA
A huge shout-out to Becca at Whiteflash, she was an absolute joy to work with!
October 15, 2026
Buying a stone for an engagement ring can easily feel overwhelming, but Becca made the entire process completely seamless and stress-free. She provided expert guidance and gave us complete confidence and assurance that we were choosing the exact right stone for us. From start to finish, Becca was remarkably responsive to all of my calls and emails, incredibly helpful, and brought such a warm, positive energy to the experience. We could not be happier with our decision. If you are looking for an exceptional, stress-free diamond buying experience, ask for Becca!
Jack H, California, USA
Super thankful to the Whiteflash team.
October 14, 2026
I worked with Becca and she made the process really easy. When the diamond came in she sent photos and videos so I could see exactly what I was getting and answered all the questions I had. Whiteflash sets an incredibly high bar for quality. You can't go wrong!
Esdras E, Illinois, USA
An excellent experience!!
October 12, 2026
Everything was excellently organized on your end, and we are very happy we chose you!!! Thank you!!! High quality and customer service !!!
Vladimir T, Texas, USA