Thank you Whiteflash
June 24, 2015

Thank you Whiteflash

I want to let you know that I'm extremely happy with the entire experience of working with Whiteflash. Of all the searching online I did I found your website the easiest to navigate and more importantly, it provided me with the greatest amount of information. I was nervous at first about making such a large and important purchase online. Everyone at Whiteflash that I worked with made this process a great experience. I appreciate you taking the time to share with me my options and helping me create the perfect engagement ring. You listened to me and provided me with several excellent diamond options for the ring. Thank you for personally inspecting the diamonds and assuring me of their quality. You were quick to answer all of my questions both on the phone and through email every step of the way. All of the staff in the custom department did an excellent job as well. I appreciated being able to view the CAD design plans, suggest minor changes, and receive the adjusted CAD back so quickly. The ring itself was even more beautiful than I could have ever imagined. The designers took the plans I sent them and created a ring that is truly stunning and unique. The center stone and micro pavé diamonds sparkle and shine brilliantly even in low lighting. My fiancé loves her engagement ring and can't keep her eyes off of it. Thank you Whiteflash for providing such a great buying experience and creating the engagement ring of my Fiancé's dreams!
Rick, Alaska, USA

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From day one, Becca helped me out with the process. I was able to get in touch with her over email and on the phone. She is very patient, explained everything so well, and took the stress out out of the process. She remained in touch throughout and kept me updated. She was very helpful with the stone and ring selection and sent really good pictures and videos of the stone once it was brought in by them. The ring I selected was originally meant for a round stone (and I wanted an oval), and she was quickly able to check for me if that request could be accommodated by the ring-maker. As for the website itself, the experience there was great as well. The filters present on the site for searching stones are great, and I was easily able to narrow down my selection to a handful of stones after I did my research on diamonds (which btw, I would highly recommend - it is pretty cool to know all these cool details about diamonds). The service (aside from Becca) was also very great. They were patient and helped me process my payment through my preferred method.
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It was a pleasure working with Becca and the Whiteflash team to design the perfect engagement ring for me and my fiancé!
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Becca was great answering any questions I had and providing photos and videos of the diamonds that I was interested in. Every diamond that they showed me was gorgeous and I ended up picking a 2.09ct from their precision lab. They held it for me with a $1k refundable deposit while we were discussing a custom ring. They were very patient with me as I changed the ring design a few times and worked with me until I was 100% happy with the design! After paying for the diamond and ring, it took a little over 4 weeks. It came with a Cherry Wood Ring Box, which is a little on the bigger side, and nice packaging, including all of the diamond certifications. I would highly recommend Whiteflash! The actual diamond/ Ideal-scope/ASET/and Actual Hearts images/videos of their vetted diamonds basically guarantee you'll get a high performance round diamond (if that's what you're going for)!
Tim T, Washington, USA
A special ring for my wife to celebrate our 50th anniversary.
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I contacted Michelle at Whitefish who had previously rendered excellent service to me in picking diamond earrings for my wife. Happily, Michelle was still there and happily she helped me immensely in sorting through diamond options and picking the right one. My wife was absolutely thrilled with the ring she got. The service from Whiteflash was outstanding with marvelous packaging and secure delivering. Can't recommend them strongly enough.
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My jewelry arrived on Wednesday. Really nice. Thanks to Becca for outstanding service!
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