Both I and my fiancé were thrilled with the ring
January 07, 2016

Both I and my fiancé were thrilled with the ring

I chose to use Whiteflash after reading a number of reviews on the Internet. I have never purchased diamonds before and felt vulnerable as a customer, but the professionalism, advice and communication that Whiteflash provided made the whole process a pleasurable experience and both I and my fiancé were thrilled with the ring. I sent Whiteflash a picture of the kind of engagement ring I was looking to have made and the Whiteflash consultant advised me on the kind of setting and diamond that would fit my requirements. Communication was excellent as we agreed on the diamond and detailed analysis and helpful photographs were shared in an efficient and clear manner. When the ring was ready, further photographs were sent and the logistics of delivery were communicated. At each stage the quality of customer service was high and at all times I felt the advice I was given was honest, informed and with an absence of sales spin. The ring is amazing and I think I received good value for the product I received. Thank you very much
Darren L, New Jersey, USA

RECENT REVIEWS

Thanks Michelle and Whiteflash!
July 24, 2026
My engagement journey was really difficult; initially I bought the diamond from Whiteflash but I wanted a hometown jeweler to make the setting. Two jewelers later and DAYS to go before I had to leave for the proposal I received the ring back from Whiteflash-they made the setting with an incredibly tight turnaround. QC and the design was absolutely on point. She was over the moon to get and wear her “prize”. I couldn’t have done any of this without Michelle acting quickly to make this all happen. Definitely tense situation on my end but Whiteflash made everything happen. And does this diamond perform-the video says more than I could.
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I was on the fence about sizing and design, but Jennifer was very patient and helped me through the whole decision process. Excellent product and even better customer service. Whiteflash is exceptional at what they do.
Joshua B, Massachusetts, USA
The ring itself arrived exactly as described and beautifully packaged.
July 20, 2026
I recently ordered my fiancée's engagement ring through Whiteflash, and the experience exceeded every expectation. From the very first inquiry, Becca was incredible to work with — knowledgeable, responsive, and genuinely invested in helping me find the right ring. I had a specific timeframe I needed the ring by, and Becca made sure everything was handled to meet that deadline without any stress on my end. She kept me updated throughout the process, whether through detailed emails or quick phone calls, and always made herself available to answer questions. Her customer service made what could have been a nerve-wracking purchase feel completely manageable — I never once felt out of the loop. The ring itself arrived exactly as described and beautifully packaged. It's clear Whiteflash takes pride in both their product and their people. Highly recommend Whiteflash for anyone looking for quality, transparency, and a team that actually cares about getting it right.
Alex S, California, USA
The ring is great! I just proposed and she said yes!
July 17, 2026
We had a great experience with Whiteflash. We're very excited and the ring is beautiful and she really likes it. Not only did we love the ring, but also the service. We worked with Liza, and she was exceptional. She answered all of our questions, sent us videos of the ring when we weighing our options, and was very polite, professional, and responsive. I would recommend Whiteflash and Liza to anyone, they helped create a lifetime of memories for us.
Dakyung S, New York, USA