February 03, 2016

Cordial, very patient, responsive, and not pushy

I would like to express my very positive experience with Whiteflash, which has been excellent on many levels. The communication I had with all the people at Whiteflash was very pleasant, from the chatline to the last sale person: cordial, very patient, responsive, and not pushy. Moreover, every statement made by the representatives was sound and verifiable, which made the experience also educational. The bill with $25 welcome discount was a nice surprise, a little gesture that built my trust for Whiteflash. The document holder with the documentation accompanying the ring is also a nice touch that enhances the product. Finally, the product is well priced and the price does not fluctuate with outrageous discounts, which would undermine my trust in the company. This has been my experience with witheflash so far, and it has been a refreshing one.

Efrem, California, USA

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December 01, 2022

I went Whiteflash because you could tell from their images that the cut is superb.

I did find the website to be helpful in my search for a ring. I worked with Becca from Whiteflash to buy an engagement ring. The ring is absolutely beautiful - my fiancée keeps staring at it and a friend told her this weekend it is the shiniest diamond she has ever seen. Cut is king, and there is no doubt about the quality of Whiteflash's cuts, as you can see from their website. In terms of customer experience, I worked with Becca by phone and over e-mail, and she was prompt and pleasant. She provided extra pictures and videos of the diamonds I was considering, and she provided realistic assessments of the diamonds. In one case, she said two of the VS2s had visible inclusions from very close up (much closer than the eye clean distance but my fiancée has very good eyes) and that an SI1 did not. I appreciate that she helped me find a diamond of good value, instead of steering me to the most expensive stones I was considering. I saved 33% by doing that. We had to resize the ring to a quarter size (which was unavoidable because ring size tools usually come in half sizes), but Whiteflash made the process easy and they were fast to return the ring. Pricewise, I found Whiteflash to be a good value. I was working with another jeweler who prides himself on being a good value. Yes, his diamonds were beautiful to look at, but the cut was not as good and the prices were the same. Since I was working with both jewelers remotely, I went Whiteflash because you could tell from their images that the cut is superb.

Leiter K, Massachusetts, USA

December 01, 2022

The earrings look beautiful

We just picked up the earrings and they look wonderful!

Melanie, Texas, USA

December 01, 2022

I recommend Whiteflash to anyone who wants a high quality diamond

Great experience. Superb customer service through Becca, who not only answered all my concerns and questions about buying a diamond ring online, but continued to follow up with me to ensure my fiancée loved the ring and see if I had any other questions. I recommend Whiteflash to anyone who wants a high quality diamond without the markups and added expenses of a brick and mortar store.

André A, Texas, USA

November 30, 2022

You’ve won a customer for life!

The earrings look great! They have so much fire and sparkle! I appreciate all the help and support along the way.

Chris, California, USA

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Cordial, very patient, responsive, and not pushy

RECENT REVIEWS

I went Whiteflash because you could tell from their images that the cut is superb.

The earrings look beautiful

I recommend Whiteflash to anyone who wants a high quality diamond

You’ve won a customer for life!

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