I could not imagine a better experience
October 26, 2016

I could not imagine a better experience

I could not imagine a better experience for such a big purchase. The Whiteflash team made everything so smooth, that I felt comfortable from the very first e-mail exchange. Everyone is simply fantastic. The result is incredible, I enjoyed better the online experience than my offline visits to luxury stores in Tokyo. I still can’t realize that I did it. I must say that with Whiteflash you will get every possible information you need. There is always someone nice and experienced either on the chat line or by e-mail to take care of you. I had a complete confidence in them and I can only recommend them to everyone. Every e-mail had a personal touch that made a difference. My advice to everyone is to go for the best cut. You will not regret it. The ring we received is simply incredible. You can eventually compromise on the color or the clarity but not on the cut. I could not compromise on much and the 3 stones ring I received was expensive of course but for the size and quality, It was nothing compared to top luxury brands and I know what I talk about as I worked 10 years in Cartier and Van Cleef & Arpels.
Vincent, Japan

RECENT REVIEWS

It's beautiful and we love it!
June 30, 2025
Perfect match with the engagement ring. Thank you.
Dane F, Australia
She really liked the ring! The size is perfect too.
June 23, 2025
Excellent service — they helped me remotely choose a diamond and an engagement ring. They offered alternative options, sent extra photos and videos, and answered all my questions. Everything was handled professionally and with care — no pushing. They also assisted with delivery and customs procedures in the destination country (Portugal, in my case). Special thanks to Becca.
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The ring came out perfect, I love the sparkle!
June 18, 2025
Becca was amazing to work with in picking out my engagement ring! She answered all of my questions and made it such an easy process.
Ivan G, California, USA
The ring is absolutely stunning. I’m so grateful to have worked with Becca and Whiteflash.
June 16, 2025
I worked with Becca at Whiteflash to purchase a ring for my 25th wedding anniversary, and the entire experience was exceptional. Becca is truly amazing. I was quite indecisive and changed my mind several times, but I didn’t feel rushed or pushed toward a more expensive option. She gave me space to think, answered all my questions, and made sure the decision was completely mine. Becca also sent me several pictures and videos, which were super helpful in making comparisons and narrowing down my choices. The entire process was seamless, and to top it off, the ring arrived earlier than scheduled—an unexpected and very welcome surprise! Whiteflash professionalism, transparency, and commitment to customer satisfaction truly stood out. I can’t recommend them highly enough!
Deborah H, North Carolina, USA

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