The ring itself is beautiful, exactly as I ordered it!
June 02, 2016

The ring itself is beautiful, exactly as I ordered it!

After reading good reviews of Whiteflash I connected with them several times online with many questions about buying a diamond engagement ring. My diamond consultant helped me through all my questions at different times across several days, both through online chat and prompt follow-up emails from her. She said customer service reps don't work on commission, and she was tremendously patient with more-than-average questions from this worry wort. Especially important, she also worked with me on my tight timeframe, and assured me that she checked and double-checked estimated production and ship dates and that I should get my ring on time, which I did! The ring itself is beautiful, exactly as I ordered it. Very happy with it. In spite of great policies and available imaging for individual diamonds, I would not have gone with Whiteflash if the customer service didn't feel genuine. I want to give a major thumbs-up to Whiteflash for making the whole process feel like something I can be proud of, relaxed, and confident. Thank you! Overall I highly recommend Whiteflash for buying your diamond engagement ring! I am a very happy customer.
John F, District of Columbia, USA

RECENT REVIEWS

September 21, 2020
I am very satisfied with all aspects and definitely recommend it to all prospective buyers. 1. Who am I? A buyer from Switzerland, who choose WhiteFlash for purchasing a diamond engagement ring after extensive research on all options from store brands, different online vendors and local jewelers. 2. Why WhiteFlash? I choose WhiteFlash because of 4 main reasons: (a) it was the only vendor to have in its in-house stock a round diamond that met very high requirements regarding cut quality, with ideal-scope and ASET images available to attest (b) it commits to a comprehensive set of policies covering all aspects of the purchasing process, which really built confidence on my side (c) it offers a flexible payment plan over the period of 3 months (d) it offers a quality selection of engagement rings from its design partners, as well as customization options. 3. On Customer Care: After selecting the stone, I could always count on the availability, pro-activeness and informed advice of Ms. Brittany Godin regarding customization options for the setting, throughout a long period of 4 months that ultimately converged to the materialization of the dream engagement ring. This process involved specialized considerations regarding the safety of different prong choices, pros and cons of gallery rails as well as provision of real-life, "off-studio" pictures of similar settings - which contributed decisively for my decision-making. 4. On Payment: The management of international payments was always smooth, with proactive and timely confirmation from WhiteFlash upon receipt of funds. 5. On Shipping: With the great support of Ms. Vera Wages, the WhiteFlash team and their designer partner were able to accommodate exceptional requests regarding production time and delivery dates, which made it possible for me to have the ring on time for a unique, special occasion. The order could be delivered even before the already stretched time frame. WF's team willingness to make it happen was paramount to enable a truly memorable proposal. 6. On Packaging: For safety reasons, the order was delivered to a nearby FedEx location for pick-up, safely packed and insured. The ring is offered with an elegant, nicely built wooden case, together with diamond and ring certificates, warranties and a set of plastic rings to help identifying the ideal size in case an adjustment is needed. 7. On Product: Pictures of the final ring were made available to me shortly after production. However, in person, the ring and stone revealed itself nothing short of spectacular - it's beauty couldn't be fully captured in pictures even by the most skilled photographer. It exceeds by far my highest expectations; the diamond's sparkle and brilliance, heightened by the elegant, precise craftsmanship of Simon G. in the surrounding micro-pave, demands the attention of the inadvertent around wherever, whenever it happens to be.
Andre C, Switzerland
September 20, 2020
We picked up the ring from FedEx on Monday and are very happy with it. I posted some pictures on the Pricescope forum and the ring was just selected today as Jewel of the Week! Thank you both for all of your help. I am blown away by how the stone looks in person. I can honestly say I've never seen a stone that sparkles and shines like this in my life! I look forward to working with Whiteflash for my future jewelry purchases.
Laurie S, Illinois, USA
September 19, 2020
She absolutely LOVED the ring ! Everything was perfect. It sparkles so much ! Thanks for everything :)
Jonathan C, France
September 18, 2020
WOW!!! It's almost as if it is alive, the scintillation is so intense. No matter what kind of light it is in, this stone gives off sparks like I've never seen before in a diamond. I feel totally affirmed in my choice of the stone, and in the investment made. Thank you all so much for your help
Kathleen S, New Mexico, USA

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