The ring itself is beautiful, exactly as I ordered it!
June 02, 2016

The ring itself is beautiful, exactly as I ordered it!

After reading good reviews of Whiteflash I connected with them several times online with many questions about buying a diamond engagement ring. My diamond consultant helped me through all my questions at different times across several days, both through online chat and prompt follow-up emails from her. She said customer service reps don't work on commission, and she was tremendously patient with more-than-average questions from this worry wort. Especially important, she also worked with me on my tight timeframe, and assured me that she checked and double-checked estimated production and ship dates and that I should get my ring on time, which I did! The ring itself is beautiful, exactly as I ordered it. Very happy with it. In spite of great policies and available imaging for individual diamonds, I would not have gone with Whiteflash if the customer service didn't feel genuine. I want to give a major thumbs-up to Whiteflash for making the whole process feel like something I can be proud of, relaxed, and confident. Thank you! Overall I highly recommend Whiteflash for buying your diamond engagement ring! I am a very happy customer.
John F, District of Columbia, USA

RECENT REVIEWS

The proposal went great! She said yes, and absolutely loved the ring!
May 27, 2025
I had an outstanding experience working with Becca at Whiteflash! She was incredibly helpful, professional, and brought a great sense of humor to the process—which helped ease the nerves of picking out such an important piece. I was on a tight timeline before flying to Pittsburgh to propose, and Becca went above and beyond to help me find the perfect engagement ring and have it ready that same day. What really stood out was her personal touch—she even followed up via email to check in and see how the proposal went. That level of care and attention made the entire experience feel truly special. Thanks to her, everything went perfectly. I highly recommend Becca for anyone looking for exceptional service and a genuinely enjoyable jewelry-buying experience.
Ricardo S, Texas, USA
We both couldn’t stop staring at the ring; it was the perfect sparkler for such a magical moment.
May 23, 2025
I just have to say how thrilled we are with the custom setting and that A Cut Above diamond. The fire sparkle truly took my breath away, and the pave band makes it look so much bigger. I actually took the ring with me on a trip to Shika Snow Mountain in Yunnan, China. At the summit, with eight other peaks all around us, I proposed to me girlfriend and she said yes! We both couldn’t stop staring at the ring; it was the perfect sparkler for such a magical moment. Thank you for bringing our vision to life. Your craftsmanship and attention to detail made this ring unforgettable.
Jiawei L, California, USA
She said yes!
May 23, 2025
The proposal went without a hitch and she loved the ring! I appreciate all your help through this process as you really made this seamless. Thank you once again!
Erik S, Texas, USA
She loves it … and the spacer too!!
May 22, 2025
My goodness, it’s stunning — of course in bright sunshine — but I mean even in low light, they capture it all … The eternity just brings out the cut of both the solitaire and the eternity itself. Thank you immensely for all your help in the entire process … and can’t wait till the next one!
Richard K, Illinois, USA

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