I was pleased with the quality of my purchase
January 11, 2016

I was pleased with the quality of my purchase

Though highly recommended, attempting to buy high value jewelry online is bound to be a fraught experience. Though I had done ample research and found the website interface intuitive, I was still nervous about my selections and the process involved. Via chat, I worked with my consultant, who walked me through the process of ordering my studs for my wife (a push present). She helped me weigh the pros and cons of settings, and struck the right tone of being helpful without being pushy. Her help in constructing an order was correct on the first go, and funding instructions were clear. She also followed up later to make sure that everything had gone well and that I was pleased with the quality of my purchase. I had quick followup from the billing and fulfillment parts of the business, and timelines were made clear (and met). Overall, this is a business that not only provides a quality product, but understands how to build and nurture trust in an online setting for high-value items. In contrast to earlier in-store diamond experiences I've had, Whiteflash was a pleasure to deal with and as transparent as I could hope for. Definitely recommended.
Ross R, New York, USA

RECENT REVIEWS

March 04, 2021
I don’t usually leave reviews, but Whiteflash is well deserving of one. After researching diamonds for several months I reached out to Whiteflash and spoke with Becca. She was amazing from beginning to end. She answered all my questions and eased all of my concerns. At first, I was concerned with spending so much on something I never physically saw, but Whiteflash really uses HD images and videos to show the quality. In fact, although the pictures and videos looked amazing the real thing was even better. Whiteflash has the firecracker brilliance and sparkle you’re looking for in a diamond with their A Cut Above option. I purchased a loose stone from them and sat on it for awhile. I then reached out to them again and spoke with Becca to return the diamond and get it set into a ring. Well I got the ring yesterday and it far exceeded my expectations. I truly stand behind this review, and for everyone out there perhaps feeling nervous about buying something so expensive and meaningful online; take it from me, you are in great hands and your expectations will be blown away. Thanks Whiteflash for helping me in all the ways you did.
Daniel P, Florida, USA
March 02, 2021
Thanks for expediting, it arrived just in time for our last night of our trip, which turned out to be the perfect time to propose. We are both extremely happy. Thanks!
Brett Y, Pennsylvania, USA
March 01, 2021
Thank you for providing such a beautiful ring!! Thanks for everything. My fiancée absolutely loves the ring.
Brian S, Illinois, USA
February 27, 2021
The ring looks absolutely stunning. It’s so beautiful. Thank you for everything.
Gerald S, Austria

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