I was pleased with the quality of my purchase
January 11, 2016

I was pleased with the quality of my purchase

Though highly recommended, attempting to buy high value jewelry online is bound to be a fraught experience. Though I had done ample research and found the website interface intuitive, I was still nervous about my selections and the process involved. Via chat, I worked with my consultant, who walked me through the process of ordering my studs for my wife (a push present). She helped me weigh the pros and cons of settings, and struck the right tone of being helpful without being pushy. Her help in constructing an order was correct on the first go, and funding instructions were clear. She also followed up later to make sure that everything had gone well and that I was pleased with the quality of my purchase. I had quick followup from the billing and fulfillment parts of the business, and timelines were made clear (and met). Overall, this is a business that not only provides a quality product, but understands how to build and nurture trust in an online setting for high-value items. In contrast to earlier in-store diamond experiences I've had, Whiteflash was a pleasure to deal with and as transparent as I could hope for. Definitely recommended.
Ross R, New York, USA

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The earrigns look beautiful!
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Looking for quality diamond earrings for my wife. Dreaded visiting multiple jewelry stores with multiple sales people, multiple stones of varied qualities. Whiteflash has an Excellent interactive, intuitive, as well as, a highly informative & interactive website. The real value added was the unparalleled customer service initially from Jennifer and then Becca who brought the goods home as promised! If you are ever looking for a truly great jewelry buying experience just go to Whiteflash, seriously !
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The pendant is absolutely beautiful! 😀
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It pairs wonderfully with the bracelet I recently purchased as well. I look forward to continuing to add to my Whiteflash collection.
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It's beautiful and we love it!
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Perfect match with the engagement ring. Thank you.
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Absolutely Amazing Experience with Whiteflash!
June 29, 2025
I recently ordered an engagement ring from Whiteflash, and the entire experience was fantastic from start to finish. Liza, Becca, and the entire Whiteflash team went above and beyond to make sure every question we had was answered and that we felt confident in every step of the process. Customizing the ring was seamless, and they were incredibly helpful in making sure we got exactly what we envisioned. The final product exceeded expectations--my now-fiancée absolutely loves the ring! Thank you, Whiteflash, for making this such a memorable and stress-free experience. Highly recommend to anyone looking for quality, service, and a truly stunning ring!
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