Today, my diamonds were delivered, finally. And I'm really pleased!

What a contrast to your brilliant and world leading diamonds web shop! Not only your web shop is organized in a commendable way for your goods, but also your personal support before and during the purchase of investment goods in need of explanation and your internal processes and customer communication seem to me outstanding. And may I admit, I know what I'm talking about being a professional freelance consultant for quality management processes. I'm also impressed on how you present a loose diamond in your diamond box and the associated diamond quality document has been implemented. It has been a great pleasure to work with you all.