Working with Brittany throughout the Whiteflash experience was absolutely fantastic.
November 11, 2020

Working with Brittany throughout the Whiteflash experience was absolutely fantastic.

First let me say that working with Brittany throughout the Whiteflash experience was absolutely fantastic. I started my diamond search back in August 2020 looking at numerous well-known online diamond retailers. Once I made it known that I needed a really tight turnaround, all of the retailers except Whiteflash were not interested in continuing the conversation. Matter fact, it was difficult if not impossible to even speak with someone. I was just merely told to go to their site and I could view the turn around times there for the various diamonds and rings. Personally I did not like that type of customer service so I continued to look and very fortunately stumbled across Whiteflash and Brittany. She was not only willing to discuss turnaround times, but spent a lot of time with me on learning and understanding the 4 c's of diamond purchasing. I told her what I liked and she sent me rings/diamonds that could meet my deadline and we finally arrived at one. My plan was to give this to my lady while on vacation so Brittany even arranged for the ring to be shipped to my vacation destination and I picked it up there. Now that's customer service! It is also worth mentioning that Vera at Whilteflash was also excellent to work with and always responded to my emails and answered my questions. I just got the ring back from them after re-sizing and Vera worked me thru that process. Great team there and I would highly recommend and would even ask for Brittany!
Troy A, North Carolina, USA

RECENT REVIEWS

January 15, 2021
I got the ring. It’s so beautiful. Thank you so much for all your help.
Alexander Z, Canada
January 14, 2021
Fantastic experience shopping. I was a bit hesitant buying an engagement ring online shopping internationally, but the team made it seamless and enjoyable from start to finish. The ring is gorgeous and currently on my fiancée's finger. I look forward to future jewelry purchases at your website. Thanks!
Reid C, South Korea
January 13, 2021
I had a great experience buying my now fiancée engagement ring. After setting up an account and selecting items for my wish list, I was contacted by one of their sales representatives. I spoke with her several times and corresponded via email. She was very responsive and knowledgeable about their pieces. At no time did anyone pressure me to purchase more than what I needed. When it came time for billing, it was very smooth and I received the ring within two weeks. The ring itself is stunning! The setting is truly unique. I wanted something different and elegant which would stand a part from other online jewelers. The diamond is also amazing. Whiteflashes "A Cut Above" truly sparkle. I would recommend them to anyone.
Douglas C, New Hampshire, USA
January 12, 2021
I couldn’t be happier with the buying process, got exactly what I was looking for, and my wife loves her new sparkly friends. Thanks again for making it easy and transparent, and I look forward to working with you all next time...
Arif S, California, USA

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