Working with Brittany throughout the Whiteflash experience was absolutely fantastic.
November 11, 2020

Working with Brittany throughout the Whiteflash experience was absolutely fantastic.

First let me say that working with Brittany throughout the Whiteflash experience was absolutely fantastic. I started my diamond search back in August 2020 looking at numerous well-known online diamond retailers. Once I made it known that I needed a really tight turnaround, all of the retailers except Whiteflash were not interested in continuing the conversation. Matter fact, it was difficult if not impossible to even speak with someone. I was just merely told to go to their site and I could view the turn around times there for the various diamonds and rings. Personally I did not like that type of customer service so I continued to look and very fortunately stumbled across Whiteflash and Brittany. She was not only willing to discuss turnaround times, but spent a lot of time with me on learning and understanding the 4 c's of diamond purchasing. I told her what I liked and she sent me rings/diamonds that could meet my deadline and we finally arrived at one. My plan was to give this to my lady while on vacation so Brittany even arranged for the ring to be shipped to my vacation destination and I picked it up there. Now that's customer service! It is also worth mentioning that Vera at Whilteflash was also excellent to work with and always responded to my emails and answered my questions. I just got the ring back from them after re-sizing and Vera worked me thru that process. Great team there and I would highly recommend and would even ask for Brittany!
Troy A, North Carolina, USA

RECENT REVIEWS

March 14, 2024
I received the bracelet today, and I absolutely love it! Thank you so much!
Jeeyeon K, New Jersey, USA
March 13, 2024
Received the ring! Stunning!!!
Ashley G, Hong Kong SAR
March 12, 2024
Thank you for the beautiful ring, she has gotten so many compliments on it already!
Saveree, California, USA
March 08, 2024
Becca at Whiteflash was absolutely amazing to work with long distance. She was incredibly helpful and responsive, and made it easy to change my diamond to one of their ACA beauties. They had no problem using my already finished setting, and even waived the setting fee. I would recommend Becca and Whiteflash to anyone!
Sue L, Nebraska, USA

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