Extremely Knowlegable with Excellent Customer Service - A Model Experience
February 17, 2010

Extremely Knowlegable with Excellent Customer Service - A Model Experience

Working with Whiteflash has been an example of what great customer service and satifsfaction (in the age of online commerce) is all about. I was initially hesitant to part ways with a huge sum of money on a diamond engagement ring that was sight-unseen - and to an Internet retailer, at that! My friends couldn't believe that I was doing it but Whiteflash made me confident that I was making a safe (and SMART) decision. It was the professionalism and friendliness of Whiteflash that really allayed my fears. All of the information available on the specific diamond I was interested in was easily available. When I showed interest, I immediately got a phone call from a representative who walked me through the buying process, and answered all of my questions, and kept in contact with me as I evaluated my purchase decision. They made everything as easy as possible for me, walking me through payment and delivery with everything that I needed. I was so impressed with the quality of the engagement ring (and experience with Whiteflash) that I started singing its praises to my friends, partly to give honest help but also to brag about how I'd gotten a great deal and had an easy time doing it. I recently purchased the matching wedding band from them and the results were exactly the same. I haven't heard of Whiteflash's business and customer service model being touted in articles anywhere, but I wouldn't be surprised if I did. It was one of the most satisfying purchase experiences that I've ever had.
Hunter B, Georgia, USA

RECENT REVIEWS

🥰 The ring and the diamond are absolutely incredible!🌟🌟🌟
February 10, 2026
The ring and diamond are simply perfection! This is our fourth order, and every single time the result is stunning and fills us with admiration. The team works with impressive efficiency, and Becca is always incredibly helpful and supportive throughout the process. A truly wonderful experience, as always!
Irina, France
My rings are beautiful, and I am in love.
February 06, 2026
I had a wonderful experience with Whiteflash. Becca helped me customize my new set of rings, and she truly brought my vision to life. She understood exactly what I meant from the beginning, which made the whole process so easy and enjoyable. The rings turned out absolutely beautiful — this is my first purchase with Whiteflash, but definitely not my last. I’ve worked with other vendors before, but Whiteflash stood out by offering better pricing and exceptional service. I also really appreciated the returning-customer discount, which made the experience even better. Highly recommend!
Han T, Louisiana, USA
The ring fits great and my fiancé loves it!
February 05, 2026
I ordered online and had an excellent experience working with Becca. The entire process was extremely easy. Becca was super responsive, exceptionally helpful answering all my questions (which were many!), and available to go over every detail of the ring (providing multiple photos and even a video). The diamond is beautiful, and I would recommend using Whiteflash to anyone looking to get a ring. 11 out of 10 stars for everything.
Sean M, New York, USA
Outstanding service.
February 03, 2026
Their show room is small and the hours a bit tough to make, but their representatives were excellent. It helps that do not earn a commission on sales.
Peter N, Texas, USA

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