Extremely Knowlegable with Excellent Customer Service - A Model Experience
February 17, 2010

Extremely Knowlegable with Excellent Customer Service - A Model Experience

Working with Whiteflash has been an example of what great customer service and satifsfaction (in the age of online commerce) is all about. I was initially hesitant to part ways with a huge sum of money on a diamond engagement ring that was sight-unseen - and to an Internet retailer, at that! My friends couldn't believe that I was doing it but Whiteflash made me confident that I was making a safe (and SMART) decision. It was the professionalism and friendliness of Whiteflash that really allayed my fears. All of the information available on the specific diamond I was interested in was easily available. When I showed interest, I immediately got a phone call from a representative who walked me through the buying process, and answered all of my questions, and kept in contact with me as I evaluated my purchase decision. They made everything as easy as possible for me, walking me through payment and delivery with everything that I needed. I was so impressed with the quality of the engagement ring (and experience with Whiteflash) that I started singing its praises to my friends, partly to give honest help but also to brag about how I'd gotten a great deal and had an easy time doing it. I recently purchased the matching wedding band from them and the results were exactly the same. I haven't heard of Whiteflash's business and customer service model being touted in articles anywhere, but I wouldn't be surprised if I did. It was one of the most satisfying purchase experiences that I've ever had.
Hunter B, Georgia, USA

RECENT REVIEWS

October 06, 2021
Michelle made the process seamless and was so helpful in answering all of our questions. The ring is gorgeous, we couldn’t have asked for more! Thank you!
Harrison M, Vermont, USA
September 30, 2021
Michelle made me feel confident and help me get the very best ring / diamonds I could afford. She was so knowledgeable on how the diamond is cut and the way it sits in the ring and it affects the over all setting. It was a pleasure to work with her and when I buy jewelry again - I will be calling Michelle first.
Allen, Wisconsin, USA
September 26, 2021
They are perfect and exactly what I’ve come to expect from Whiteflash. Thank you so much for your service!
Blair P, California, USA
September 26, 2021
I’m very happy with the way the ring turned out. It was exactly what I was looking for, dainty and easy to wear every day but just a little bling. Thank you for your help with the selection.
Glenda L, Texas, USA

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