Extremely Knowlegable with Excellent Customer Service - A Model Experience
February 17, 2010

Extremely Knowlegable with Excellent Customer Service - A Model Experience

Working with Whiteflash has been an example of what great customer service and satifsfaction (in the age of online commerce) is all about. I was initially hesitant to part ways with a huge sum of money on a diamond engagement ring that was sight-unseen - and to an Internet retailer, at that! My friends couldn't believe that I was doing it but Whiteflash made me confident that I was making a safe (and SMART) decision. It was the professionalism and friendliness of Whiteflash that really allayed my fears. All of the information available on the specific diamond I was interested in was easily available. When I showed interest, I immediately got a phone call from a representative who walked me through the buying process, and answered all of my questions, and kept in contact with me as I evaluated my purchase decision. They made everything as easy as possible for me, walking me through payment and delivery with everything that I needed. I was so impressed with the quality of the engagement ring (and experience with Whiteflash) that I started singing its praises to my friends, partly to give honest help but also to brag about how I'd gotten a great deal and had an easy time doing it. I recently purchased the matching wedding band from them and the results were exactly the same. I haven't heard of Whiteflash's business and customer service model being touted in articles anywhere, but I wouldn't be surprised if I did. It was one of the most satisfying purchase experiences that I've ever had.
Hunter B, Georgia, USA

RECENT REVIEWS

January 04, 2021
All went smooth getting the ring. My wife LOVED it. Really great addition to the engagement ring. (And her now very dinky wedding band we bought somewhere else...) You guys nailed it once again. And she couldn't believe the story about the earrings. Well played team Whiteflash.
Julian M, California, USA
December 26, 2020
I’ve enjoyed working with Becca and Whiteflash. The band is everything I expected and more. Just beautiful and the fit is spot on. Customer service and communication has been stellar. Thank you!
Marie Z, Florida, USA
December 02, 2020
Thank you Vera for allowing it to be delivered here at home. It arrived safely. Thank you & everyone for working on it. I can tell the polishing did minimize the dark silhouette, & everyone's extra effort is greatly appreciated—thank you all so much!
Sarah B, Michigan, USA
November 18, 2020
Thank you so much for your help. We got engaged Saturday and love our rings. They are both comfortable and fit well! The diamond sparkles beautifully and his ring is like a mirror.
Tania W, New York, USA

Be Inspired By Our Designer Engagement Rings

Find the perfect Designer Ring for your special diamond by clicking the links below, and let us build the ultimate ring for the love of your life!
FIND DIAMONDS FIND JEWELRY
GO TO MY CART CONTINUE SHOPPING PROCEED TO CHECKOUT FIND DIAMONDS FIND JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS
COMPARE REMOVE ALL FIND MORE JEWELRY
COMPARE REMOVE ALL FIND MORE DIAMONDS