Extremely Knowlegable with Excellent Customer Service - A Model Experience
February 17, 2010

Extremely Knowlegable with Excellent Customer Service - A Model Experience

Working with Whiteflash has been an example of what great customer service and satifsfaction (in the age of online commerce) is all about. I was initially hesitant to part ways with a huge sum of money on a diamond engagement ring that was sight-unseen - and to an Internet retailer, at that! My friends couldn't believe that I was doing it but Whiteflash made me confident that I was making a safe (and SMART) decision. It was the professionalism and friendliness of Whiteflash that really allayed my fears. All of the information available on the specific diamond I was interested in was easily available. When I showed interest, I immediately got a phone call from a representative who walked me through the buying process, and answered all of my questions, and kept in contact with me as I evaluated my purchase decision. They made everything as easy as possible for me, walking me through payment and delivery with everything that I needed. I was so impressed with the quality of the engagement ring (and experience with Whiteflash) that I started singing its praises to my friends, partly to give honest help but also to brag about how I'd gotten a great deal and had an easy time doing it. I recently purchased the matching wedding band from them and the results were exactly the same. I haven't heard of Whiteflash's business and customer service model being touted in articles anywhere, but I wouldn't be surprised if I did. It was one of the most satisfying purchase experiences that I've ever had.
Hunter B, Georgia, USA

RECENT REVIEWS

I WILL be a return customer.
June 05, 2026
I cannot tell you how much the earrings have fulfilled and exceeded my expectations! I was impressed by Whiteflash's website, customer service, and purchasing procedures, as they added legitimacy to the experience, but I held my judgment until I saw the product. Not only was I not disappointed; I was floored. These earrings and my engagement ring are now my favorite pieces in a pretty extensive collection. I WILL be a return customer.
Vickie G, Oregon, USA
Fantastic customer service!
June 04, 2026
I picked up the ring today, it's gorgeous, My wife loves it. Really great experience working with Whiteflash.
Ewell B, Arizona, USA
She loved it!
June 01, 2026
She's always getting comments on how beautiful it is and telling me how much she loves it. Thanks for your help!
Gary K, Tennessee, USA
Oh my gosh I am in love!
May 31, 2026
It’s beyond perfect! Truly thank you so so much!
Megan D, Minnesota, USA

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