Wonderful Experience Buying from Whiteflash
April 03, 2010

Wonderful Experience Buying from Whiteflash

I had a wonderful experience buying an engagement ring from whiteflash. Every aspect of the process was handled with the utmost care and professionalism. The customer service was amazing. I dealt with Renee, and she was incredibly patient and helpful in finding a diamond and a setting. I started the engagement ring shopping process in a local jewelry store, and left very confused. After browsing the whiteflash website, emailing, and speaking with Renee on the phone, I felt very comfortable and informed about the diamonds that I was considering. I was especially impressed by the honesty and integrity that Whiteflash represented to me when they notified me that a diamond that I had reserved did not in fact meet their strictest ACA Hearts and Arrow standard. I would have been none the wiser had they sold me the diamond as an ACA at a higher price. Although the purchase was made online, I feel that Whiteflash provided a very personal experience. When I had narrowed my search to two diamonds, I spoke with a gemologist who was able to answer very specific questions that I had. Once I decided to purchase a diamond and a setting, I was kept in the loop throughout the process. Once I received the ring, I was absolutely blown away with how beautiful the ring was. The diamond looked better than the pictures that they sent to me the day before it was shipped. The cut of the diamond truly does make it look bigger and whiter than other diamonds that I was considering from more traditional stores. My girlfriend is ecstatic with the ring, and can't stop looking at it. When she is in a dark room she keeps calling me in to show me that it sparkles even in the dark. The fact that I am even taking the time to write a review speaks volumes about how highly I think of Whiteflash. They truly were a fantastic company to do business with, and I only wish that more businesses were able to emulate the fantastic customer service, integrity, and superior product that Whiteflash provides. I cannot imagine a smoother, more pleasant, experience than I had buying an engagement ring from Whiteflash.
David L, Maryland, USA

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I had an outstanding experience working with Becca at Whiteflash! She was incredibly helpful, professional, and brought a great sense of humor to the process—which helped ease the nerves of picking out such an important piece. I was on a tight timeline before flying to Pittsburgh to propose, and Becca went above and beyond to help me find the perfect engagement ring and have it ready that same day. What really stood out was her personal touch—she even followed up via email to check in and see how the proposal went. That level of care and attention made the entire experience feel truly special. Thanks to her, everything went perfectly. I highly recommend Becca for anyone looking for exceptional service and a genuinely enjoyable jewelry-buying experience.
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We both couldn’t stop staring at the ring; it was the perfect sparkler for such a magical moment.
May 23, 2025
I just have to say how thrilled we are with the custom setting and that A Cut Above diamond. The fire sparkle truly took my breath away, and the pave band makes it look so much bigger. I actually took the ring with me on a trip to Shika Snow Mountain in Yunnan, China. At the summit, with eight other peaks all around us, I proposed to me girlfriend and she said yes! We both couldn’t stop staring at the ring; it was the perfect sparkler for such a magical moment. Thank you for bringing our vision to life. Your craftsmanship and attention to detail made this ring unforgettable.
Jiawei L, California, USA
She said yes!
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The proposal went without a hitch and she loved the ring! I appreciate all your help through this process as you really made this seamless. Thank you once again!
Erik S, Texas, USA
She loves it … and the spacer too!!
May 22, 2025
My goodness, it’s stunning — of course in bright sunshine — but I mean even in low light, they capture it all … The eternity just brings out the cut of both the solitaire and the eternity itself. Thank you immensely for all your help in the entire process … and can’t wait till the next one!
Richard K, Illinois, USA

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