Wonderful Experience Buying from Whiteflash
April 03, 2010

Wonderful Experience Buying from Whiteflash

I had a wonderful experience buying an engagement ring from whiteflash. Every aspect of the process was handled with the utmost care and professionalism. The customer service was amazing. I dealt with Renee, and she was incredibly patient and helpful in finding a diamond and a setting. I started the engagement ring shopping process in a local jewelry store, and left very confused. After browsing the whiteflash website, emailing, and speaking with Renee on the phone, I felt very comfortable and informed about the diamonds that I was considering. I was especially impressed by the honesty and integrity that Whiteflash represented to me when they notified me that a diamond that I had reserved did not in fact meet their strictest ACA Hearts and Arrow standard. I would have been none the wiser had they sold me the diamond as an ACA at a higher price. Although the purchase was made online, I feel that Whiteflash provided a very personal experience. When I had narrowed my search to two diamonds, I spoke with a gemologist who was able to answer very specific questions that I had. Once I decided to purchase a diamond and a setting, I was kept in the loop throughout the process. Once I received the ring, I was absolutely blown away with how beautiful the ring was. The diamond looked better than the pictures that they sent to me the day before it was shipped. The cut of the diamond truly does make it look bigger and whiter than other diamonds that I was considering from more traditional stores. My girlfriend is ecstatic with the ring, and can't stop looking at it. When she is in a dark room she keeps calling me in to show me that it sparkles even in the dark. The fact that I am even taking the time to write a review speaks volumes about how highly I think of Whiteflash. They truly were a fantastic company to do business with, and I only wish that more businesses were able to emulate the fantastic customer service, integrity, and superior product that Whiteflash provides. I cannot imagine a smoother, more pleasant, experience than I had buying an engagement ring from Whiteflash.
David L, Maryland, USA

RECENT REVIEWS

I love my new 3 prong tennis bracelet!! I wear it every day!!
August 24, 2026
Love, love, love, my new tennis bracelet! Whiteflash is easy to work with and you will be getting a quality piece!
Laura A, South Carolina, USA
I love that diamond 💎
August 22, 2026
I like it a lot, thank you.
A F, Kansas, USA
The bracelet was even more beautiful in person than I expected.
August 17, 2026
I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026
I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA