Great experience
August 17, 2010

Great experience

I contacted whiteflash about two diamonds classified as 'Virtual Selection' that they had access to. My research had led me to diamonds with certain specifications that I found on their website, and from the GIA certificates that they had a copies of. When I expressed interest, I was contacted by Sheerah, a diamond consultant. she helped me narrow down the selection to one, and also presented me with some other options. She was very helpful in determining diamond geometry that would please me, and set up a shipment of the diamond from a warehouse (to their company). The diamond was evaluated by whiteflash, and closeup ASET, firescope, and regular light microscope images were taken and sent to me. With my approval, they mounted the diamond in a James Legato sidestone setting. A week later, they sent me professional photos of the ring, and shipped the mounted diamond to me via overnight shipping. I was stunned by the quality. All through the process I was kept in contact with. The customer service is the best I have dealt with. The results of the transaction are one very satisfied customer, and one very happy fiancee.
James W, New York, USA

RECENT REVIEWS

September 26, 2022
Thanks for everything these last few months. :) My now husband has been showing off photos of the ring to all our friends. If ever I want to upgrade I’ll be coming back to Whiteflash for sure. You guys have been amazing and I appreciate all your attention to detail, your patience, and your friendliness. It’s really been a pleasure and I can’t thank you enough. :)
Genevieve J, Illinois, USA
September 26, 2022
Thanks to Brittany and Mariah for completing my order to perfection. The transaction was smooth and easy, your customer service stellar. As is the diamond, I personally didn’t expect so much fire with the technical specs of the stone but what do I know… Another thing to note: J color (and similar) seems to be a sweet spot color-wise. I don’t know if this still can be said if we are looking at bigger diamonds but in general the view of a ring is top down so you’re looking at the table and the upper facets. I suppose you might get away with a J color even with a 3 carat diamond unless your setting is platinum or white gold or if you want a halo setting with matching stones. There is a lot to learn about diamonds. Fortunately it’s not rocket science with the help of jewelry professionals like you. Thanks again and keep up the good work.
Valentina V, Switzerland
September 24, 2022
Had an extremely pleasant experience with Whiteflash! Michelle was lovely to work with from start to end - she was always responsive, gave me all the information I needed to work out this purchase and I cannot recommend her enough.
Yita T, Malaysia
September 21, 2022
Liza and her team at white flash made this experience extremely stress free. She was very patient with my questions and my decision making hesitations. She followed through and I couldn't be more happy with the engagement ring I bought. Most likely will be coming back to get our wedding bands designed and made here as well.
Uan N, Texas, USA

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