Great experience
August 17, 2010

Great experience

I contacted whiteflash about two diamonds classified as 'Virtual Selection' that they had access to. My research had led me to diamonds with certain specifications that I found on their website, and from the GIA certificates that they had a copies of. When I expressed interest, I was contacted by Sheerah, a diamond consultant. she helped me narrow down the selection to one, and also presented me with some other options. She was very helpful in determining diamond geometry that would please me, and set up a shipment of the diamond from a warehouse (to their company). The diamond was evaluated by whiteflash, and closeup ASET, firescope, and regular light microscope images were taken and sent to me. With my approval, they mounted the diamond in a James Legato sidestone setting. A week later, they sent me professional photos of the ring, and shipped the mounted diamond to me via overnight shipping. I was stunned by the quality. All through the process I was kept in contact with. The customer service is the best I have dealt with. The results of the transaction are one very satisfied customer, and one very happy fiancee.
James W, New York, USA

RECENT REVIEWS

The bracelet was even more beautiful in person than I expected.
August 17, 2026
I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026
I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA
I love my beautiful pendant!
August 15, 2026
I had a wonderful experience ordering a lab diamond pendant from Whiteflash. It can be stressful ordering a piece of jewelry without seeing it in person first, but Liza was extremely helpful and answered all of my questions. I had the necklace customized with a slightly thicker chain, lobster claw clasp, and extender. The final piece was exactly what I wanted and much better quality than I found in local stores. I absolutely recommend Whiteflash!
Laura W, Arizona, USA
Beautiful ring!
August 14, 2026
Wonderful experience from design consultations to getting the ring. The ring looked even better in person. Thanks again to Liza and team for everything.
Mahmoud B, Canada