Excellent service and craftsmanship!
January 13, 2011

Excellent service and craftsmanship!

I contacted Whiteflash after hearing about them through a prominent diamond community and doing plenty of solitary research on choosing a quality diamond. I was initially unsure about making an engagement ring purchase online but was immediately impressed with Whiteflash's user interface and how much information they provided upfront about their diamonds. I had initially been looking at blue nile but I found that Whiteflash was much more transparent with their information, had higher quality diamonds, and held most of their diamonds in-house (as opposed to drop-shipping). I found my diamond and Whiteflash's staff was extremely easy to deal with for some small changes I wanted to make to the setting. When my fiance said yes and saw the ring she was absolutely mesmerized by the quality of the diamond and especially the setting. Your platinum-smiths deserve a round of applause for their intricate work and exceptional attention to detail. All in all an excellent experience.
John W, Pennsylvania, USA

RECENT REVIEWS

I love my new 3 prong tennis bracelet!! I wear it every day!!
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Love, love, love, my new tennis bracelet! Whiteflash is easy to work with and you will be getting a quality piece!
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I love that diamond 💎
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I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
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Jon K, Florida, USA