Import to the UK - Outstanding Service and Diamond!
October 25, 2015

Import to the UK - Outstanding Service and Diamond!

We are based in the UK and needed to find a great quality diamond for my mother for her 80th birthday. Initially we tried a couple of UK suppliers but were not really convinced because they could not supply the technical information we needed about the diamonds on offer. We needed to see things like "light reports" etc which weren't available. So we looked around on the web and decided to import. Whiteflash were highly recommended on the PriceScope forum so we tried them and James Allen, another on-line supplier. James Allen were OK but the service and information from Whiteflash was outstanding. In the end we went for one of their "Cut Above" stones which have an ideal cut and overall excellent characteristics. They also set this for us in a beautiful 18k ring. The whole Whiteflash process was excellent, from the really clear information on the website to the support from all of their team. They even sent photographs of the mounted stone just before the ring shipped. When it arrived it really was a "wow" moment - the ring was beautiful with an intense sparkle and fire. If you are worried about importing, get in touch with Whiteflash and they will walk you through it. The delivery is secured via FedEx priority and all insured. We also used a cash transfer service to get their 3% discount - I highly recommend a company called Transfer Wise who dealt with our cash transfer for £35 - not the £245 that our bank wanted! Finally we got the ring assessed for insurance purposes in the UK. The valuation was way above what we paid and also the jeweler noted that he would have charged £2.5k more for such an exceptional stone. This was the icing on the cake and validated our decision. I genuinely can't recommend Whiteflash highly enough.
John J, UK

RECENT REVIEWS

I love my new 3 prong tennis bracelet!! I wear it every day!!
August 24, 2026
Love, love, love, my new tennis bracelet! Whiteflash is easy to work with and you will be getting a quality piece!
Laura A, South Carolina, USA
I love that diamond 💎
August 22, 2026
I like it a lot, thank you.
A F, Kansas, USA
The bracelet was even more beautiful in person than I expected.
August 17, 2026
I had such a great experience working with Becca at Whiteflash! I was looking for a very specific pear-shaped lab diamond, and she was incredibly helpful, patient, and personable throughout the process. She took the time to answer all of my questions and sent me multiple photos and videos of the stone in different lighting so I could really assess it before making a decision. Although that particular pear ultimately wasn’t the right one for me, I ended up purchasing a stunning lab diamond tennis bracelet with Becca’s help. She went above and beyond to make sure we chose the right size for my small wrist, and the bracelet was even more beautiful in person than I expected. Her customer service didn’t stop after the purchase, either. I was having trouble figuring out the secure clasp when it arrived, and she quickly sent me a video walking me through exactly how to use it. The entire experience felt personal and never pushy. Becca genuinely seemed invested in helping me find pieces I would love rather than simply making a sale. I’ll absolutely be returning to Whiteflash for future purchases and would highly recommend working with her!
Lisa C, California, USA
My fiancée loves the ring and couldn't be happier.
August 16, 2026
I am located in Florida and completely satisfied with my experience in purchasing an engagement ring with Whiteflash. I mainly worked with Becca who is extremely knowledgeable and was patient with me while explaining certain differences. My fiancée loves the ring and couldn't be happier. I'd recommend using Whiteflash and you'll be in good hands with Becca!
Jon K, Florida, USA