Great customer service from Victoria
August 17, 2011

Great customer service from Victoria

I recently set out to find a vendor to make my "forever" e-ring setting. Based on all the favorable feedback about Whiteflash on Pricescope and my own personal experience in buying a ready-set-to-go pair of princess cut earriengs (.33 ctw), I contacted Whiteflash. Victoria ended up helping me. She was very patient, nice, and always promptly returned my calls and e-mails. Pretty much a dream to work with! Although my FI and I decided to not follow through with the e-ring setting design for now, I know that based on the excellent customer service I received from Victoria, I will definitely be back again!
Cindy L, California, USA

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