High End Diamond Earrings with High End Service !
September 12, 2011

High End Diamond Earrings with High End Service !

I was not a first time buyer and I had done my homework - at the local diamond district and online, but it was reviews like these that made me take a look at WF as opposed to other online diamond retailers. Frankly, I'd never seen such positive reviews for any business and I was up against the clock: our 10th wedding anniversary in two weeks! I needed serious help. My first email got an immediate reply and a quick phone call confirmed WF could get me 3 cts diamond stud earrings, platinum settings, ideal cut, express shipped to me within 48 hours....which they did. But my customer experience went far beyond that...with knowledgeable customer service reps able to answer my several questions about the diamond pair and providing objective, candid advice at decision points and with setting options. The WF Hearts and Arrows ideal cut diamond earrings are simply gorgeous, and appear to glow in the dark! They were beautifully presented in a cherry wood box, complete with all requisite documentation, and included were a leather jewelry travel pouch and WF Toolkit (viewer, cloth and tweezers). And as if that wasn't enough, WF were thoughtful enough to send us a separate gift to mark our 10th wedding anniversary. Bottom Line: gorgeous quality diamonds, priced right and EXCEPTIONAL customer service - WF is the total package.
Stephen K, New Jersey, USA

RECENT REVIEWS

She said “yes!”
January 16, 2026
Amazing service, patiently went through the engagement-ring shopping journey with me. The ring is beautiful. Becca is amazing. Thank you very much for your help in this process.
Martino S, Florida, USA
We were super happy with my wife’s pendant diamond earrings.
January 13, 2026
Exactly as shown on the site and they showed up before Christmas.
John R, California, USA
Absolutely beautiful - love it!!
January 12, 2026
Great experience working with Lisa who helped us to get this gorgeous diamond!
Xue L, New York, USA
She said yes!
January 09, 2026
The diamond was absolutely radiating. She never stops looking at it and her friends say it’s the most perfect thing they’ve seen. Can’t thank you enough for the advice, patience, and doing all you could to get it here. I look forward to an early order of the perfect wedding band. Thanks a million.
Lane H, California, USA

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